A very big thankyou to Paul from the three shop in chesterfield. This is the third phone we have in the family from three all set up by Paul always helpful and a true professional
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Staff were great, gave me all the options I needed and transfered all my data from my old phone, to my new one to make sure I was fully set up.
Company replied
We visited 4 different providers and the service from 3 was way better than Vodafone, O2, and EE. Tom was friendly but professional and was instantly aware of the phone and contract that suited our ne... See more
Company replied
Customer service was excellent. I'd previously tried to get a broadband deal online but couldn't get through to the final stage of securing a date for the service to begin. I spoke to a staff member... See more
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Company details
About Three UK - 3Store Chesterfield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
SU18 Vicar Lane, S40 1PY, Chesterfield, Midlands, United Kingdom
- 01246208451
4.9
Excellent
75 reviews
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Staff were great
Staff were great, gave me all the options I needed and transfered all my data from my old phone, to my new one to make sure I was fully set up.
9 July 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Love this energy 🎉 Karen. We’re delighted the team shared clear options, got everything transferred across and ensured your new device was ready to enjoy 🌟
- Three Social Media Team
A very big thankyou to Paul from the…
A very big thankyou to Paul from the three shop in chesterfield. This is the third phone we have in the family from three all set up by Paul always helpful and a true professional
5 July 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Your words are a real highlight, Mollie ✨ We’re delighted Paul’s expertise at our Chesterfield store continues to be the trusted choice for your family, and your continued confidence speaks volumes 🌟
- Three Social Media Team
Reply from Three UK - 3Store Chesterfield
Thank you for your lovely feedback, David! We’re so happy you had a fabulous experience. 😊 -Veronica
Emma has been amazing
Emma has been amazing. She took her time to explan everything and get us the best deals within our price rang.
11 June 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thank you for the review, Roe! We truly appreciate you sharing your experience. It’s wonderful to hear that Emma helped you secure a deal that met your expectations. -Neha
Kallum was amazing today
Kallum was amazing today. I was totally open about up grading my phone options. Went into the 3 store at Chesterfield to have a browse and look at what to think about as I was in the area. Kallum who was available starting helping me and answered every question throughly and help cover all the points I raised. At the same time he was brilliant at suggesting the best option, with step by step points which would be more beneficial for my needs.
He then spent quite some time searching different plans and contracts for the right one for myself and was so patient and friendly chatting in general which made a welcoming difference .
So grateful and pleased to all the friendly staff and espically Kallum for his patience, friendly and natural customer service. I would highly recommend this store based on my experience today with him 09/06/26. Thank you.
Andy B.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Hi Andy, a brilliantly helpful and patient browsing experience was delivered by Kallum at the Chesterfield store to find the perfect plan for your needs, and we truly appreciate your high recommendation. -Kishan
Both Tom and Tegan were fantastic
Both Tom and Tegan were fantastic. Explained everything perfectly and their customer care was amazing. They where patient and ensured I understood everything that was happening and I got what I needed
10 June 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Hello Elliot! Thank you for sharing your feedback. It is wonderful to hear that both Tom and Tegan provided such brilliant support, clarifying all the details thoroughly and looking after you with absolute patience during your interaction. -Kishan
Very efficient great service thanks
10 June 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thank you for your review, Helen. It's always lovely to read such nice feedback. -Suhaas
Very good service
8 June 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Hi there, thank you for sharing your experience. We are glad to hear that you received such a positive experience and great service from our team. -Kishan
We visited 4 different providers and…
We visited 4 different providers and the service from 3 was way better than Vodafone, O2, and EE. Tom was friendly but professional and was instantly aware of the phone and contract that suited our needs. His explanations and help were reassuring and we look forward to using the new phone.
5 June 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Hi there, it’s good to know Tom understood your needs straight away and made everything easy to follow when choosing the right option. -Suhaas
Chesterfield 3 store
Going into the shop in chesterfield was a really good experience helped by Paul who was friendly helpful and his advice was great and found me a plan with more than enough data and a tariff to suit which was cheaper than my standing plan . Very good experience from start to finish .
28 May 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Martin, thank you for this brilliant feedback. We’re so glad Paul made your visit such a good experience and found you a better, cheaper plan with plenty of data 💕✨ -Ayesha
Customer service was excellent
Customer service was excellent. I'd previously tried to get a broadband deal online but couldn't get through to the final stage of securing a date for the service to begin. I spoke to a staff member in store and he went through the details and secured a contract for me at only a fraction above the online price. He was polite and friendly and talked me through the setting up process and gave me useful information. Would recommend.
21 May 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thank you so much for this fantastic 5⭐ review, Catherine. It’s wonderful to hear that our colleague on site guided you through everything smoothly and secured the right plan for you. Your recommendation means a lot to us. -Maryalex
Excellent service from start to finish
Excellent service from start to finish. Fulfilled my needs and answered all my questions. And I got a great deal
20 May 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thank you so much for sharing this lovely feedback, John! We're delighted to hear that you had such a positive experience with our team. -Afaq
Thank you so much
Thank you so much Tegan for helping us find my husband a new phone! So helpful and kind.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Hi Kimberley, thanks for your lovely feedback. It’s great to know Tegan made choosing the right phone for your husband easy and a positive experience. -Suhaas
Emma sorted out several issues on my…
Emma sorted out several issues on my iPad with skill and speed all up and running now.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thanks for this fantastic review! We’re thrilled to hear Emma provided excellent support and guided you throughout. 😊 -Veronica
Emma
Emma, was amazingly helpful, whilst also managing the store!
Very knowledgeable, easy to understand and professional 👏 👌 👍
18 May 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
We’re thrilled to hear this! 🌼 Emma will be delighted to know she made your experience shine. Thanks for letting us know, it truly means a lot to us, Sheila! 🥰 -Kashish
Very good customer service
Very good customer service. Tegan was very helpful. Would definitely recommend.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Thanks a ton. Joan! We're glad to know Tegan made your visit so smooth, and see you next time. 🤗 -Kashish
Every one was very helpful and polite
Every one was very helpful and polite. Emma Regan especially. Things that I could not understand about them helped me and I came out of the shop a very happy person. X
13 May 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
Double the care, double the wow! We’re thrilled Emma and Regan looked after everything so brilliantly. Notes like yours, Anne, always make us smile. -Ashifa
Reply from Three UK - 3Store Chesterfield
Hey, Tony! 🎊 That’s amazing to hear! Big kudos to Tom for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
Three store in Chesterfield
We visited the Chesterfield store to discuss broadband and we was served by Emma, who is very helpful. We had problems with the broadband and visited the Three store 3 times, and Emma assisted us everytime, she is very professional and knows her job and does it very well.
28 April 2026
Unprompted review
Reply from Three UK - 3Store Chesterfield
That's brilliant, Lyndsey! We're super happy to hear that Emma gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Reply from Three UK - 3Store Chesterfield
Hi Jeanette, thanks for taking the time to leave a review. We’re pleased to hear you felt well supported during your visit and that the team made a positive impression. -Shivam
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