Three UK - 3Store Chesterfield Reviews 

85
TrustScore 5 out of 5

4.9

SU18 Vicar Lane, S40 1PY Chesterfield, Midlands, GB


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Rated 5 out of 5 stars

Both members of staff in store on the day were extremely pleasant and helpful. Kallum was thorough in his approach to help me explore all relevant options to make sure I was getting the right package.... See more

Company replied

Rated 5 out of 5 stars

Went intot the Chesterfield store today to upgrade father's phone. She took the time to explain the available deals that would be suitable for him and fitted him the screen protector. She was br... See more

Company replied

Rated 5 out of 5 stars

We recently went to the 3 Store in Chesterfield to upgrade my phone. We were served by a gentleman named Paul. He was absolutely brilliant and answered all of our questions. Nothing was too much troub... See more

Company replied

Rated 5 out of 5 stars

I came into the Chesterfield store today to renew my contract and cancelling my daughter's contract. This would normally reduce me to tears! However, Paul could not have been more helpful, fri... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Chesterfield

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • SU18 Vicar Lane, S40 1PY, Chesterfield, Midlands, United Kingdom

  • 01246208451

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

32,374 reviews in the last 12 months

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Rated 5 out of 5 stars

upgraded my phone today

upgraded my phone today with paul, amazing bloke always looks after us really knowledgeable friendly always look out for him to help us

28 October 2025
Unprompted review
Three UK - 3Store Chesterfield logo

Reply from Three UK - 3Store Chesterfield

Thanks for this fantastic 5⭐review, Jazzmin. We really do appreciate you taking the time to send this over! Great work Paul 🎉 -Jade

Rated 5 out of 5 stars

They sorted my problems and gained me…

They sorted my problems and gained me access to my online account

1 October 2025
Unprompted review
Three UK - 3Store Chesterfield logo

Reply from Three UK - 3Store Chesterfield

Thanks for your feedback, Geoffrey, and it's lovely to hear that you were helped with accessing your online account. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Great resolution to an issue with current device

Went into store with an issue with contacts not showing on device. Although I am not a customer of Three Tony was great and sorted the issue for me. Absolutely amazing

1 October 2025
Unprompted review
Three UK - 3Store Chesterfield logo

Reply from Three UK - 3Store Chesterfield

We're really glad to hear this, Teresa 😊 -Maxine

Rated 5 out of 5 stars

Martin at 3 Store Chesterfield.

Martin at 3 Store
Chesterfield SAVED me!
I am coming from USA.
After 2 frustrating months trying to add an eSIM to my American Apple phone, Martin figured it out.
My brand new Apple i16 Pro Max ONLY accepts an ESIM The old Sim Cards are history. Not even a slot to put them in anymore!
What a different world I now live in!
Thanks to Martin. Well done!

16 September 2025
Unprompted review
Three UK - 3Store Chesterfield logo

Reply from Three UK - 3Store Chesterfield

Hey Gareth, that's really good to hear Martin was able to help you out with SIM issues. We'll be sure to pass this feedback on for you. Have a wonderful day 😊 -Maxine

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