Three UK - 3Store Chichester Reviews 36

TrustScore 4.5 out of 5

4.7

68 East Street, PO19 1HL Chichester, South, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Staff understood what i needed and delivered with an instant and reasonably priced solution to my problem. Great service.

Company replied

Rated 5 out of 5 stars

Extremely friendly and very patient, given that I am to a degree technological challenged. Explained all the options in great depth. I confirmed an order and Martin proceeded to insert sim and check... See more

Company replied

Rated 5 out of 5 stars

Jake Hall at the Three Store was incredibly friendly, helpful, and resourceful. He took the time to resolve all my broadband issues, carefully checking and correcting my settings to make sure everythi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Chichester

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 68 East Street, PO19 1HL, Chichester, South, United Kingdom

  • 01243790039

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Amazing customer service as always

Amazing customer service as always, couldn’t do enough for you. Very kind, helpful and friendly. 5 🌟

17 May 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Kate, thank you for such an amazing review. Our team's dedication truly made a difference. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Extremely friendly and very patient

Extremely friendly and very patient, given that I am to a degree technological challenged. Explained all the options in great depth. I confirmed an order and Martin proceeded to insert sim and check that everything appeared to be in working order.
A very acceptable experience.

15 May 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Thank you for taking the time to share this lovely review. We're delighted to hear that Martin offered clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Martin is brilliant

Martins served me many times with always excellent service. Will always come to the Chichester store for great service. He is a credit to the business

1 May 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hey Philip, we're thrilled that Martins continues to make your visits so enjoyable at our Chichester branch. Thank you for sharing such a fantastic 5⭐ review! -Maryalex

Rated 5 out of 5 stars

Martin was exceptionally helpful and…

Martin was exceptionally helpful and explained everything really clearly .... helped us alot .... lovely to do business with him ... I'll always come back here.

30 April 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Thank you for sharing such kind words! We’re delighted Martin made everything clear and easy, and we look forward to welcoming you back soon. -Suhaas

Rated 5 out of 5 stars

I needed my new phone set up

I needed my new phone set up and so I went to the Chichester branch. Served by Martin who was very friendly and helpful. He explained everything I needed to know. Excellent customer service

21 April 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

This is lovely to hear, Karen! ✨ We’re delighted that Martin provided such welcoming and supportive assistance, and explained everything clearly. Delivering exceptional support is what we strive for, and it’s wonderful to know we achieved that for you. -Maryalex

Rated 5 out of 5 stars

Martin

Martin, had an excellent manner. He was warm friendly and approachable. Martin sorted my phone out with out any sales pressure

16 April 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Hey Audrey, thank you for sharing this amazing 5⭐ review! We’re thrilled Martin gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

Very

Very, knowedgable and extremely helpful staff.

4 April 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Hello Sue! We're thrilled to hear you had a great experience with us. Thank you for the review! -Afaq

Rated 5 out of 5 stars

Very helpful

Very helpful

21 March 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hi, Josh. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Quick and professional service.

Quick and professional service.
Thank you to Martin, who helped me today join Three. Really appreciate your kindness and positive attitude.
Regards, S.

12 March 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

We’re very pleased to hear you had such a smooth experience and that Martin’s support stood out, Sabina. Your words reflect the dedication and positivity our team strives for every day. Thank you for taking the time to share your appreciation, it truly means a lot to us. 🤗 -Kashish

Rated 5 out of 5 stars

Exceptional service

What made my experience exceptional is the service, the friendly manner and patience. I say that as I am not good with IT. Harvey in the Chichester branch is amazing. No matter how many times I have gone into the shop I get the best service. In fact it is the best 3G shop. They are an asset to 3G.

11 March 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

This is fantastic to hear, Yasmin 💫 We’re thrilled that Harvey at our Chichester store provided such a welcoming and patient experience. It’s wonderful to know his calm guidance made everything so simple for you. Here's to many more positive moments ahead 💙 -Arvind

Rated 5 out of 5 stars

Friendly

Friendly, found me a good deal, sorted in minutes, excellent

1 March 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hey Alex, that’s phenomenal! 🎉 We’re so glad your journey was smooth and joyful, and that we could help you find the right deal. -Suhaas

Rated 5 out of 5 stars

Harvey is an amazing member of staff

Harvey is an amazing member of staff, you should be proud to have him as an employee. He couldn’t have ben more helpful. Service was superb. Happy customer.

24 February 2026
Unprompted review
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Reply from Three UK - 3Store Chichester

Jason, we couldn’t ask for more! Harvey provided a top‑notch experience with genuine care and expertise. His dedication perfectly reflects what we stand for, and those five stars have never felt more rewarding. -Ashifa

Rated 5 out of 5 stars

Excellent service from Martin

Excellent service from Martin. Huge thanks!

14 February 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Martin was very helpful and friendly

Martin was very helpful and friendly, got everything sorted out quick and easy

8 February 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Tim! Thank you for sharing your experience. It’s great to hear Martin handled everything well and brought a positive approach to your experience. We appreciate your feedback! -Afaq

Rated 5 out of 5 stars

Really helpful and great service

1 February 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

That’s awesome to hear! 🎉 Isabelle, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

The store sorted out all issues quickly…

The store sorted out all issues quickly and were very helpful and friendly. I gave up trying to deal with your team in India as they couldn’t let me into my account as they believe that Tim and Timothy are two different names…. Thank you Chichester Three!!!!

29 January 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

SIM card / broadband

Very helpful Martin did everything for us so we had nothing to do SIM cards and broadband could not faulted the service I received thank you

17 January 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Amazing, Mrs Horton! It’s great to know that Martin was so helpful to you. This is exactly what we aim for, making you feel valued and happy. Wishing you a wonderful day ahead. ☺️ -Kashish

Rated 5 out of 5 stars

Martin from customer service at the…

Martin from customer service at the Chichester store was fantastic, patient and able to explain us the process throughout, which enabled myself and my husband to make an informed choice.
I would highly recommend Martin to anyone looking for a phone or any technology gadgets.
Esmeralda

11 January 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Very friendly and very helpful was…

Very friendly and very helpful was happy to purchase

7 January 2026
Unprompted review
Three UK - 3Store Chichester logo

Reply from Three UK - 3Store Chichester

Hey Fiona! Thank you for your exceptional 5 ⭐ review. Feedback like yours lights up our day 😊 -Ashifa

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