Excellent service at 3 in cumbernauld. Darren totally helped us in a very satisfying way with our phones and Internet. Will be back when needed. Thanks Darren
Company replied
Location
Switch locationUnit 10, Antonine Shopping Centre, Tryst Road, G67 1JW Cumbernauld, North, GB
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Wasn't intending to update my phone, given the costs etc. After a couple of minutes discussing various phone options (bells and whistles) with the Customer Avisor Darren, recognised there was no p... See more
Company replied
The customer service staff was good and friendly, straight to the point giving me the best deals and experience of three planet. Well explained to my understanding. Thanks Andy.
Company replied
Andy was extremely helpful, explained everything so well when helping us renew our contracts. All of the information was digestible and all of our queries were answered.
Company replied
Company details
About Three UK - 3Store Cumbernauld
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 10, Antonine Shopping Centre, Tryst Road, G67 1JW, Cumbernauld, North, United Kingdom
- 01236725822
4.9
Excellent
82 reviews
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Andy was a great help getting…
Andy was a great help getting everything organised for our son's S26 ultra! Very professional and efficient. We vouch for him to get a pay rise.
1 July 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Kaz, thank you for sharing this wonderful feedback. It’s great to hear Andy made the process smooth and stress‑free while helping with your son’s S26 Ultra.
Three Social Media Team
No fuss
No fuss. Every option explained and arrived at the best solution and value for money. Staff professional and friendly. Satisfied and will come back when I upgrade my phone.
27 June 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Incredible to hear 🌟 Gerald, we’re delighted our skilled staff provided such clear details and stellar value. We look forward to welcoming you back whenever you are ready for that device upgrade 📱✨
- Three Social Media Team
Andy and Darren were spectacular
Andy and Darren were spectacular. Very professional and helped get rid of all the popups on my phone,, i recommend them,, 5 stars
25 June 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Anne, having clear, expert support to get your device running smoothly is exactly what we aim for, and it is brilliant that Andy and Darren provided such thorough and capable assistance. — Three Social Media Team
Andy made the process of upgrading my…
Andy made the process of upgrading my iPad really easy and found the best deal for me. He’s an asset to your Cumbernauld store and I know I can pop in anytime if I ever need any more help.
24 June 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Love this feedback, Jan! Fantastic to hear Andy at Cumbernauld offered seamless assistance and guided you to the upgrade and deal that suited you perfectly.
— Three Social Media Team
Great service and explained…
Great service and explained exceptionally well, great guy .
8 June 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Corey, thank you for sharing your experience. We are glad to hear that you received such top-tier support and great service from our team. -Kishan
Staff were fantastic very helpful …
Staff were fantastic very helpful friendly and efficient ☺️
7 June 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Mrs Ferguson, thank you for sharing your experience. We are glad to hear that our team looked after you so well and provided a brilliant, swift, and welcoming interaction. -Kishan
Friendly service
6 June 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Graham, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas
Kim is the best!
My experience in the Three store at the Cumbernauld Antonine Centre today was pretty much perfect.
Kim helped my mum attempt an application for a Three 5G Hub. Unfortunately my mum didn’t pass the credit check, and this upset her.
She’d had a difficult year as her husband passed away recently, and she was visibly upset in the store.
Kim was more than understanding, helped my mum to understand what had happened and contacted the relevant department over the phone to see if anything could be done.
In the end, I applied for the product and was successful. I thanked Kim while in store because she was so kind and comforting to my mum who’d unexpectedly got upset.
I currently have my phone with Vodafone, but after the service received from Kim today, I’m seriously considering moving to Three as I’ve never had this level of service from another company.
I’ve returned home and my mum has asked me to pass on her thanks to Kim as she was very thankful and thinks Kim is an amazing person and representative for Three.
Thanks again Kim!
20 May 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey Liam, thank you for your feedback. We’re truly glad Kim offered such compassionate and professional support to your mum during a difficult moment at our Cumbernauld Antonine Centre branch. -Maryalex
very helpful
very helpful
staff member ... called Kevin explained everything and did not rush me .. excellent .... great service good value for money
18 May 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thank you for your lovely feedback, Lynn! We’re so happy that Kevin made your experience a great one. ✨ -Veronica
Kevin in the Cumbernauld store was very…
Kevin in the Cumbernauld store was very friendly, and very efficient .
Very good service, happy customer. Thank you
11 May 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi there, great to know Kevin at our Cumbernauld store created such a welcoming experience and handled everything with ease, leaving you feeling really pleased. -Kishan
Great service
10 May 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Heather, we’re really glad to hear you received such great service. Thank you for taking a moment to share your feedback. -Manavata
Aiden and Sarah were very helpful and…
Aiden and Sarah were very helpful and made our experience great.
9 May 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Carrie, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Aiden and Sarah. 😇 -Prabhjeet
Quick and friendly service from Kevin
Quick and friendly service from Kevin. Great deal given and happy with new purchase
2 May 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Absolutely love hearing this ✨ Kirsty, We’re delighted Kevin brought such brisk, welcoming support and helped you walk away happy with your new purchase. Here’s to more great moments ahead 💛 -Arvind
3 upgrade
I've been with 3 for more years than I can remember would never go anywhere else the staff in cumbernauld store are so friendly and do their best to get you a great deal
28 April 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Graham! It is a pleasure to have such a longstanding member of the Three family with us. Our Cumbernauld team clearly remains welcoming while ensuring you receive optimal value during your visit. -Kishan
Darren was a great help during our trip
25 April 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey Bethany, that’s brilliant! 🎉 We’re so glad Darren made everything go smoothly for you. 😊 -Maryalex
Kevin has given me a very good…
Kevin has given me a very good experience, very helpful and answered all my questions.
24 April 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
That’s brilliant, Anne! 🎉 We love hearing that Kevin made everything smooth and easy for you. Thank you for this feedback! -Veronica
Kevin was fantastic
Kevin was fantastic, leaving the store with what I wanted and information that I asked for. Highly recommend a visit to this store.
21 April 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Stephen, thanks for taking the time to share your experience 😊 It’s great to hear your visit went smoothly and that Kevin helped you leave with exactly what you needed. -Shivam
Great experince with Kevin
Great experince with Kevin, staff are lovely always get great service in store.
20 April 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thank you for sharing your feedback, Rhonda! We’re thrilled to hear you had such a positive visit and that Kevin and the team made your experience enjoyable. -Afaq
Reply from Three UK - 3Store Cumbernauld
Wow, we absolutely love hearing this, Pamela! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Darren was amazing today ,well informed…
Darren was amazing today ,well informed and happy with our new phone. Would definetley recommend.Been with 3 for many years and with helpful staff like Darren i will be for many more.
18 April 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
We appreciate your feedback, Elissa. It’s wonderful Darren’s expertise helped with your new phone. Your loyalty inspires us to keep delivering attentive service every time. -Suhaas
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