Three UK - 3Store Edinburgh(Cameron Toll) Reviews 

73
TrustScore 5 out of 5

4.8

Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB Edinburgh, North, GB


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Rated 5 out of 5 stars

Really friendly and helpful service. Wiktoria really took time to explain all the details for possible plans, upgrades or sim-only options. Efficient and quick, I left a happy customer with my new p... See more

Company replied

Rated 5 out of 5 stars

Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very... See more

Company replied

Rated 4 out of 5 stars

The experience in store was great. I had a lot of difficulty with the credit check due to having recently moved address and the people in store were really good at helping me work through the issue.

Company replied

Rated 5 out of 5 stars

David (Davidtha) was super helpful and friendly. Lovely guy, great service. We arrived confused and in need of a person to help us navigate the different deals and tariffs available. He took the time... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edinburgh(Cameron Toll)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB, Edinburgh, North, United Kingdom

  • 01316645603

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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4.8

All reviews

(73)

30,137 reviews in the last 12 months

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Rated 5 out of 5 stars

Wiktoria is an asset to the company she…

Wiktoria is an asset to the company she helped fixed my phone

22 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi, Eveline! We're delighted to hear that Wiktoria was able to get your phone fixed so quickly. Knowing you felt confident in their expertise means a lot to us. 😇- Three Social Media Team

Rated 5 out of 5 stars

Really friendly and helpful service

Really friendly and helpful service. Wiktoria really took time to explain all the details for possible plans, upgrades or sim-only options.
Efficient and quick, I left a happy customer with my new phone in hand!

21 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Mark, it's wonderful that Wiktoria ensured you received thorough guidance across every choice with swift precision, leaving you set up with your ideal device. — Three Social Media Team

Rated 5 out of 5 stars

Wiktoria was splended!

Wiktoria was splended!! She gave me the best deals and explained everything very well... i will be back 😁

15 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Pat. It is brilliant to hear that Wiktoria looked after you so well and found you the perfect options. We are delighted that you had such a clear and positive experience, and we look forward to welcoming you back next time.— Three Social Media Team

Rated 5 out of 5 stars

Popped into store

Popped into store. Met victoria and got all the help needed. Awesome staff and service.

14 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Sameer, we're thrilled to hear Victoria left such a great impression. Your feedback truly brightened our day 💙
-Three Social Media Team.

Rated 5 out of 5 stars

Absolutely amazing service Anjum

12 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Gillian. Thank you so much for taking the time to leave this review. We are absolutely thrilled to hear that Anjum looked after you so brilliantly. — Three Social Media Team

Rated 5 out of 5 stars

First class attention to detail

First class attention to detail

Polite and professional

12 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Sweet, George! We’re so happy to hear that you had a wonderful experience with us. Thank you for the review! — Three Social Media Team

Rated 5 out of 5 stars

Anjum was amazing and so helpful.

Anjum was amazing and so helpful.
Great experience from an adviser who helped get us the best deals available 👍

12 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thanks for sharing your feedback, Fisher. We’re delighted Anjum provided such helpful support and guided you to the best deals. Your experience means a lot to us.
— Three Social Media Team

Rated 5 out of 5 stars

Victoria at Cameron Toll Edinburgh was…

Victoria at Cameron Toll Edinburgh was great at sorting out my enquiry. Very helpful and efficient. Thanks.

11 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Charly, thank you! We’re delighted Victoria gave you the best experience you’ve had with us. Here’s to many more happy moments ahead! 🥰

Rated 5 out of 5 stars

Anjum and Leo helped set up my phone…

Anjum and Leo helped set up my phone and made the process very smooth and enjoyable

9 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Love this energy 🎉 Justine. We’re delighted Anjum and Leo’s expert support got your new device all set up while making everything feel effortless 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Anjum and Leo were very helpful and…

Anjum and Leo were very helpful and friendly

9 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thanks for sharing, 🎉 Justyna! Anjum and Leo clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience, Wiktoria was extremely helpful.

7 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Tim, thank you for the 5⭐ review. We’re thrilled to know Wiktoria made your experience seamless.-Three Social Media Team

Rated 5 out of 5 stars

Wiktoria was extremely helpful

Wiktoria was extremely helpful and I found it easier to speak to someone in person rather than over the phone.

7 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Lesley 😊
Happy to hear Wiktoria supported you so well.
It’s nice when talking in person makes everything clearer.
— Three Social Media Team

Rated 5 out of 5 stars

Very good service

Wiktoria is amazing set my whole system up

7 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Such wonderful feedback, Ross 🌼 We’re glad your system was put together seamlessly and left you feeling ready to go. Thank you for sharing your experience with us.
— Three Social Media Team

Rated 5 out of 5 stars

Leo and anjum was really helpful and im…

Leo and anjum was really helpful and im very pleased with this experience

3 July 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Amazing to hear, Pat! Leo and Anjum’s helpful approach clearly made a great impact. We’re glad your experience was such a good one.
— Three Social Media Team

Rated 5 out of 5 stars

Moray

My server, moray was very friendly and helpful and made all the complicated technical talk sound very simple by breaking it down for me. He made sure I got the best possible deal. He was a genuine nice person which was lovely to see in this day and age. Thanks

24 June 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thank you for taking the time to leave such a lovely review, Beth. We’re so glad Moray could make everything easy to understand and provide the support you needed. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Leo served me today came in for…

Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very chatty welcoming at cameron toll

23 June 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Charlene, it’s wonderful to hear how well Leo looked after you. We’re delighted he helped you find an even better deal and made the whole experience feel easy and positive. 😇 -Prabhjeet

Rated 5 out of 5 stars

Brilliant support from Raza

Raza,( if I've written right) solved the problem with my eSIM with easy and patience. A brilliant customer service from him.

22 June 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey there. Oh wow! Thank you for sharing your thoughts about Raza. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish

Rated 5 out of 5 stars

Theyre very friendly cheeful and have…

Theyre very friendly cheeful and have got me tied in for longer. Wiktoria and Moray took great care of me

17 June 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Christine, you’ve just made our day ✨ We are glad Wiktoria, Moray, and our team provided such cheerful care and expert support to extend your contract smoothly 🌸 -Arvind

Rated 5 out of 5 stars

Viktoria was super friendly and…

Viktoria was super friendly and knowledgeable.

30 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thank you, Moreen! We're glad Viktoria made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Victoria was extremely helpful with my…

Victoria was extremely helpful with my query about my recently purchased phone

2 June 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hello Anne, pleased to hear Victoria provided helpful guidance with your new phone query. We appreciate you taking the time to share your experience with us. -Suhaas

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