Three UK - 3Store Edinburgh(Cameron Toll) Reviews 

91
•
TrustScore 5 out of 5

4.9

Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB Edinburgh, North, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Wiktoria was amazing and very helpful, helped with my new phone set up and transferred all my old phone apps etc over. Really friendly and welcoming experience Kind regards Kevin

Company replied

Rated 5 out of 5 stars

Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very... See more

Company replied

Rated 5 out of 5 stars

David (Davidtha) was super helpful and friendly. Lovely guy, great service. We arrived confused and in need of a person to help us navigate the different deals and tariffs available. He took the time... See more

Company replied

Rated 4 out of 5 stars

The experience in store was great. I had a lot of difficulty with the credit check due to having recently moved address and the people in store were really good at helping me work through the issue.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edinburgh(Cameron Toll)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB, Edinburgh, North, United Kingdom

  • 01316645603

4.9

Excellent

TrustScore 5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(91)

33,970 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anjum was very patient and helpful

Anjum was very patient and helpful, talked us through our options and saved us money so altogether a helpful visit!

29 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Lucy, thank you so much for sharing this. It’s wonderful to hear that Anjum’s service and guidance made such a positive impact on your visit. 🌺 -Neha

Rated 5 out of 5 stars

Wiktoria was brilliant she helped with…

Wiktoria was brilliant she helped with the broadband 10/10 service. Explained my contract and set everything up like my new tablet

26 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Oh wow, Lesley! That’s what we call fantastic service and support. We’re so happy to hear that Wiktoria worked her magic, and your 10/10 truly means a lot. ☺️ -Neha

Rated 5 out of 5 stars

Anjum was very helpful

Anjum was very helpful

18 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Iain, we truly appreciate your kind words about Anjum. Thanks for taking the time to leave this review. -Neha

Rated 5 out of 5 stars

Happy with Wiktorias service

Happy with Wiktorias service. Young lady managed to set up the phone for me as well as set up a special deal for my husband.

18 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Jean, thank you for your kind words. It’s great to know Wiktorias helped set everything up smoothly and arranged a great option for your husband. -Suhaas

Rated 5 out of 5 stars

Wiktoria was great setting up my phone…

Wiktoria was great setting up my phone for me and getting a new deal. What a wonderful lady

11 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Helen, lovely to hear Wiktoria made setting everything up smooth and helped you find a deal that suited you during your visit to the store. -Shivam

Rated 5 out of 5 stars

Helpful staffing friendly than you…

Helpful staffing friendly than you wisteria and moray

11 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi there, thanks so much for sharing your experience. It’s great to hear the team at Wisteria and Moray made your visit feel welcoming and supportive. We truly appreciate your feedback and will make sure it reaches them. -Manavata

Rated 5 out of 5 stars

What a pleasant experience

What a pleasant experience, Victoria was very helpful and explained everything in terms I understood 🙂 so happy

9 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Denise, we love hearing this. So glad Victoria made everything clear and left you feeling fully supported. Thanks for sharing your experience 😊 -Maryalex

Rated 5 out of 5 stars

Wiktoria was great very patient dealing…

Wiktoria was great very patient dealing with everything she promised. Will always be back
I will recommend everyone to come see her. I was unhappy with how much I'm paying and she convinced me to stay :)

8 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Linda, thank you for sharing this lovely feedback. We’re so pleased to hear Wiktoria took the time to support you with patience and care, and helped you feel confident in your decision. Your recommendation really means a lot to us 🌟 -Samad

Rated 5 out of 5 stars

Fantastic service from Moray and…

Fantastic service from Moray and Victoria at the Three shop. They were friendly, knowledgeable, and went above and beyond to help me quickly and efficiently. A great experience—thank you both!

6 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Wow! It feels incredible to know Moray and Victoria at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Rated 5 out of 5 stars

Victoria has been super helpful

Victoria has been super helpful. She has answered all of my questions. She has been professional and friendly.
Great support with moving over all my documents and apps.
Really oleased with the service from Victoria.

4 May 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

That’s the essence of amazing service! A huge thank you to Victoria for making your time with us special, and we’re so glad it meant so much to you, Lucy. -Ashifa

Rated 5 out of 5 stars

The best and very politely customer…

The best and very politely customer service from RAZA definitely I must recommend this store Cameron Tool Edinburgh especially with RAZA

26 April 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thanks for the 5⭐ review, Robert! We’re thrilled Raza gave you great service and friendly guidance at the store. It’s wonderful to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha

Rated 5 out of 5 stars

Great customer service

Great customer service. Wanted to amend a SIM only plan. The staff member was very helpful and explained everything about the new plan and our current data use. Set up a price cap also.

21 April 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Plan adjusted, clarity delivered. We’re thrilled our team could walk you through every detail with ease, Julie. From explaining your data usage to setting up a price cap, everything was designed to give you confidence and control. -Ashifa

Rated 5 out of 5 stars

Helpful staff Raza &Leo were polite…

Helpful staff Raza &Leo were polite friendly and happy to assist.

19 April 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey there, we’re happy to hear that our staff Raza and Leo gave great advice and helped you with everything! 😊 -Neha

Rated 5 out of 5 stars

Wiktoria was very helpful setting up my…

Wiktoria was very helpful setting up my phone and giving me clear instructions on how to use my phone. Very calm and nice interaction

10 April 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi, Janet! We’re pleased to hear Wiktoria was able to set up your phone and guide you clearly. It’s great to know the interaction left you feeling supported and comfortable. 😇 -Prabhjeet

Rated 5 out of 5 stars

David (Davidtha) was super helpful

David (Davidtha) was super helpful and friendly. Lovely guy, great service. We arrived confused and in need of a person to help us navigate the different deals and tariffs available. He took the time to talk is through everything and was patient with our questions. A great experience

4 April 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thank you for taking the time to share this wonderful feedback Alex. It’s great to hear that David offered such thoughtful guidance and made everything clear and comfortable throughout your time with us. -Afaq

Rated 4 out of 5 stars

The experience in store was great

The experience in store was great. I had a lot of difficulty with the credit check due to having recently moved address and the people in store were really good at helping me work through the issue.

4 April 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hey Nell, you've just made our day ✨ We're glad the team helped you work through the credit check and made your visit feel smooth despite the address change. Sending you warm smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

David was exceptionally helpful and…

David was exceptionally helpful and patient all day long, and the team worked very well at this site working through a complex situation that they solved very quickly. I see why they get so many great reviews!

2 April 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

We’re very pleased to hear you had such a smooth experience and that David's support stood out, Terry. Your words reflect the dedication and positivity our team strives for every day. Thank you for taking the time to share your appreciation, it truly means a lot to us. 🤗 -Kashish

Rated 5 out of 5 stars

Happy with experince

Happy with experince, everything is good happy with Wiktorias help she helped me and my wife with accesabilty for her ipad

1 April 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Hi Nourou, it’s heartening to hear about your positive experience. Providing inclusive support is a top priority, and we're thrilled Wiktoria could assist your family! -Kishan

Rated 5 out of 5 stars

Recieved first class service from annum…

Recieved first class service from annum who was very helpful and was friendly,an asset to 3 mobile

25 March 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thank you, William, for sharing such thoughtful feedback. We’re thrilled to hear Annum made a positive impression with her friendly and supportive approach. We hope yours is just as amazing! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Very Friendly customer service

2 March 2026
Unprompted review
Three UK - 3Store Edinburgh(Cameron Toll) logo

Reply from Three UK - 3Store Edinburgh(Cameron Toll)

Thank you, Obidapo, for sharing your feedback! We’re delighted to know our team made your experience feel welcoming and positive. ☺️ -Prabhjeet

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look