Wiktoria was amazing and very helpful, helped with my new phone set up and transferred all my old phone apps etc over. Really friendly and welcoming experience Kind regards Kevin
Company replied
Location
Switch locationUnit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB Edinburgh, North, GB
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See what reviewers are saying
Leo served me today came in for internet and he gave me a better deal with phone also. Amazing guy very polite and proffessional. Total deserves employee of the month. His manager was lovely too very... See more
Company replied
David (Davidtha) was super helpful and friendly. Lovely guy, great service. We arrived confused and in need of a person to help us navigate the different deals and tariffs available. He took the time... See more
Company replied
The experience in store was great. I had a lot of difficulty with the credit check due to having recently moved address and the people in store were really good at helping me work through the issue.
Company replied
Company details
About Three UK - 3Store Edinburgh(Cameron Toll)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 28 The Mall, Cameron Toll Shopping Centre,, EH16 5PB, Edinburgh, North, United Kingdom
- 01316645603
4.9
Excellent
91 reviews
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Wictoria was incredibly helpful
Wictoria was incredibly helpful, and patient and clarified all the details about roaming that arose from looking online. Invaluable to speak to an expert in person. Many thanks Wictoria.
25 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Hi there, we’re delighted Wictoria’s patience and expertise made everything clearer. Thank you for your valuable feedback. -Suhaas
Visitora was very helpful for me today…
Visitora was very helpful for me today everything was done very smoothly.
19 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Thanks, Megan. Wonderful to hear Visitora gave you such a positive and easy experience. 😊 -Ayesha
Best customer service
We visited a few phone shops, but by far Victoria at the three shop was the most friendly and knowledgeable about the product, a great customer service and stood out from the competitors with how friendly she was, we went with three and would recommend to friends and family
16 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Hi Lisa, thanks for the review. It’s great that Victoria’s expertise and welcoming manner set us apart from other providers, and we appreciate you passing on the recommendation. -Kishan
Anjum and moray were amazing very…
Anjum and moray were amazing very helpful very friendly and very knowledgable and they went above and beyond to help me.
7 February 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Hi Darren, it's lovely to hear Anjum and Moray made such a strong impression and supported you from start to finish. It's great to know you felt looked after and had everything clearly sorted. We appreciate you sharing your experience. -Kishan
I got my contract renew and explanation…
I got my contract renew and explanation for my non-used SIM card settle with clear explanations at 3 shop in Cameron toll Shopping Mall, Tks to Victoria who offer great help!
24 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Hey Kin! It’s wonderful to know that Victoria at our Cameron Toll store gave you such clear guidance and made your contract renewal a seamless experience. Thank you for your kind words! ☺️ -Prabhjeet
Anjum the member of your staff was…
Anjum the member of your staff was amazing, took time to explain everything and sorted all the issues.
An amazing person who really cares.
23 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
So glad to hear this, Gordon! 😊 Anjum went the extra mile to make things clear and easy for you. -Shivam
Wiktoria was such an amazing assistant
Wiktoria was such an amazing assistant, she’s helped me a lot and such an awesome customer service
19 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
This is awesome to hear, Adela! Wiktoria always aims to go above and beyond, and we’re so glad she could support you so effectively ✨. -Veronica
Leo was great
Leo was great, gave me peace if mind and the whole transaction went smoothly.
18 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
WOW Ian 🌟 Your 5 ⭐ review made our day. We're absolutely delighted Leo created a wonderful experience for you. Wishing you a fantastic day ahead ✨ -Arvind
Having experienced issues with my Three…
Having experienced issues with my Three Account I eventually was able to get everything sorted out thanks to Muray at the Cameron Toll Store. The issues I was having caused me a lot of stress and inconvenience. Nothing was too much trouble for Muray and he sat with me until everything was up and running properly. They are a great team in this store and it is thanks to them that I remain to be a Three customer.
17 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
That's fantastic, Helene! 🎉 It feels amazing to know that Muray was able to sort everything out and make the experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review. Wishing you an amazing day ahead! -Afaq
Anjum was amazing
Anjum was amazing, my account was all messed up with lots of contracts and numbers. She took her time sorting it all out and managing to get me an upgrade and reducing my bill by almost half. Amazing service and lovely girl.
16 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Thanks for sharing your experience, Stacey . We’re thrilled Anjum gave you such excellent support and helped make things clearer and more affordable ✨👏. -Shivam
Victoria Was very helpful in getting me…
Victoria Was very helpful in getting me setup with my broadband
15 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Really appreciate your feedback, Callum! 🌟 Fantastic to hear that Victoria supported you in getting everything connected. -Veronica
David from Three at Cameron Toll was…
David from Three at Cameron Toll was absolutely amazing!! Sorted all our enquiries out quickly and got us the best deals! No stress at all.
Its a shame that the heating in store is not working and they have to suffer in these conditions.
8 January 2026
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Thank you for your wonderful review, Amy 🎉 We’re delighted David offered excellent support, answered your enquiries promptly, and helped you secure the best deals stress‑free 🎊 -Shivam
Amazing service
Amazing service. Quick and efficient from Victoria at the Cameron Toll, Edinburgh.
I’m over the moon with the service
28 December 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Viktoria was very helpful and made the…
Viktoria was very helpful and made the process very easy. Greeted me upon arrival and made sure all questions were answered and needs met.
22 December 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Thank you for the 5 ⭐ review, Taisheka! We’re delighted Viktoria offered such great support and made your visit enjoyable. -Shivam
Very pleasant and efficient service…
Very pleasant and efficient service today from Wiktoria in Cameron Toll shopping centre. Thank you
22 December 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Thanks so much for the 5 ⭐ review! We’re delighted Wiktoria made your visit enjoyable and stress-free. -Shivam
Delightful experience
Had a brilliant experience with Victoria, friendly quick service, helped update my mum & dads contracts found them a better deal, explained all the contract also sim holiday deals, thank you from myself, mum anddad for the quick and painless service.
16 December 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Hey Karen, thank you for the 5 ⭐ review. We’re thrilled to hear that Victoria made your experience epic. Have a wonderful day! -Afaq
Murray and David were so helpful and…
Murray and David were so helpful and sorted us out a great package. They really went above and beyond with their help. We left the shop with everything we wanted which was great. I would highly recommend this particular 3 store to anyone looking for a phone.
9 December 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience, David -Maxine
David was friendly
David was friendly, efficient and didn't make me feel nervous at all. The whole visit was really helpful and I felt like he actually cared. Thank you.
9 December 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
That's brilliant, Anne. We're glad David made you feel comfortable, safe and listened to, free ask any question you needed to :) We appreciate your kind review -Scott
Contract issues
I had a problem with contract that was very confusing and a phone that was very slow and Daviditha at the cameron toll three shop helped me solve all my issues and set me up a new contract with a new phone and a great deal couldn't be happier 😁
28 October 2025
Unprompted review
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Thanks for your feedback, Maureen, and it's lovely to hear that you enjoyed great customer service from Daviditha during your store visit. We're pleased that your contract and phone queries were resolved, and appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Edinburgh(Cameron Toll)
Thanks for your feedback, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
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