Barry was incredibly helpful helping my American daughter set up her UK phone! He explained how to set up a new ESIM and port her US number… thanks so much for setting up our student phone account!
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See what reviewers are saying
Lee at your Glasgow buchanan street store is a credit to you, after being messed about on the telephone to three he stepped up to assist me
Company replied
Barry in the store sorted my contract out swiftly and to my satisfaction. Found solution to the problem I presented with. Great customer service.
Company replied
Stopped in to get a new SIM and adjust our current plans. Lee was top notch, making sure everything worked, answering my questions, all of it. Went very smooth. Could've done it online but Lee made i... See more
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Company details
About Three UK - 3Store Glasgow Buchanan Street
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
55-56 Buchanan Street, G1 3JL, Glasgow, North, United Kingdom
- 01412484267
4.9
Excellent
107 reviews
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Positive interaction with salesperson…
Positive interaction with salesperson Zobia -confident, polite, professional, good explanation as to why previously unnecessary upgrade was wholly necessary. An asset to the team.
16 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for sharing this feedback, James! We’re glad Zobia made the upgrade process smooth and easy for you. 😊 -Veronica
Zobia Excellent insight
Zobia Excellent insight. Clear, concise, and very informative
15 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for your feedback, Javid! We’re pleased that Zobia was able to sort things out for you so efficiently. ✨ -Veronica
Zobia very friendly service 💯✌🏻
15 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Wow, Shabir! It feels incredible to know Zobia made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
The service person Zobia in Glasgow…
The service person Zobia in Glasgow Buchanan Street explained the process of my purchase clearly and succinctly. She was very friendly and helpful.
15 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Fantastic to know 🌟 Katrina. Zobia delivered clear and precise guidance at Buchanan Street with a warm and attentive approach, with everything presented with clarity 💫 -Arvind
Fantastic service today from Tia
Fantastic service today from Tia! Lovely young lady,quality care, patience and knowledgeable experience, very happy customer.Well done Tia 😊
14 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hello Sandra, we’re so glad you’re happy with our service from Tia, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
Luke is a good adviser
Luke is a good adviser. Good understanding he knows how to convince customers. I really appreciate his service. He is very kind and polite.everything in this message comes from the bottom of my heart. Thanks again
13 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Isaac! 😊
Love the energy in your message, it’s clear Luke really made your day with his kindness and guidance. We’re so grateful you shared this with us! 🙌 -Ayesha
Zobia was very friendly and helpful
Zobia was very friendly and helpful. She made buying my home broadband very easy. Service was efficient. Thank you.
13 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Love this energy 🎉 Raste. Zobia brought such warm and attentive care, making your broadband setup feel smooth with a clear and steady approach. Wishing you a smooth path ahead 💐 -Arvind
Zobia provided an amazing service
Zobia provided an amazing service. She was very helpful. She was very kind. Thank you
13 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for your lovely feedback, Abdul! We’re so happy that Zobia made your experience a great one. ✨ -Veronica
Cheers Grant! All the best.
Grant was extremely helpful while doing my Son's phone and SIM upgrade, excellent customer service.
12 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks for sharing, 🎉 David! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
I had been trying to get a sim only…
I had been trying to get a sim only deal, I tried to do on the phone whilst paying my bill, but had some technical difficulties, the in store service was efficient and friendly. Thank you Zobi.
11 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for your kind review, Robert. We’re really pleased to hear that Zobi was able to give you friendly and efficient support in store, especially after you’d run into technical issues over the phone. It’s great to know you were able to get your SIM‑only plan sorted smoothly in the end. 😇 -Prabhjeet
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you so much for sharing your experience, Curtis! We’re thrilled to hear that Zobia made everything easy for you. 😊 -Veronica
Fantastic experience with Grant and…
Fantastic experience with Grant and Stuart!! Top class performance swapping phone over.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thanks a ton for your review, John! 🎉Grant and Stuart really nailed it, and we look forward to serving you again. ☺️ -Kashish
Craig was very helpful at sorting our…
Craig was very helpful at sorting our broadband. He was very kind and sorted problem very fast
7 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you for your feedback, Nataliia! We’re pleased that Craig was able to sort things out for you so efficiently. ✨ -Veronica
Broadband
Went in to understand their broadband options and were quickly attended to. Zobia offered advice and thoroughly explained what they offered, being friendly and informative. We were able to find a contract that suited us quickly and easily, and getting to take the broadband hub with us same day. Thanks Zobia!!
4 June 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Lovely, Sophie! We absolutely love hearing this. We’re so glad you received the best support from Zobia, and we can’t wait to welcome you back soon! 😉 -Kashish
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Paula, thanks for sharing this — really glad to hear you had such a positive experience and felt well looked after by the team. -Shivam
Very good customer service
Very good customer service. Zobia was very helful and answer all my questions.
19 May 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Thank you, Lig. We’re pleased Zobia was able to guide you well and ensure everything was explained clearly. -Suhaas
Tia and Craig were very gentle
Tia and Craig were very gentle, helpful and informative!
17 May 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Amazing! We're thrilled Tia and Craig made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Got to know everything in detail
Got to know everything in detail, great service and good staff (TIA)
8 May 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Hi Sathvik. We are pleased to hear that your visit provided all the necessary information. It is good to know the team at our branch looked after you. -Kishan
Reply from Three UK - 3Store Glasgow Buchanan Street
You've made us smile Naga! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Craig helped me fix my issues with my…
Craig helped me fix my issues with my account, I am now fixed and happy with what he done.
Isak
7 May 2026
Unprompted review
Reply from Three UK - 3Store Glasgow Buchanan Street
Boom! 💥 Craig totally nailed it today, and we’re glad you’re all sorted, thanks for your feedback Isak! 🙌✨ -Kashish
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