The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... See more
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See what reviewers are saying
I always go into the Grantham store to renew my contract and if Chris is there even better. He is so helpful and patient with us oldies who don’t get technology!
Company replied
Chris was amazing. Very patient and explained everything very simply. He was so good and efficient. I am most grateful. Alison
Company replied
Interactive with my son and saved a good amount of money
Company replied
Company details
About Three UK - 3Store Grantham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, United Kingdom
- 01476575666
4.9
Excellent
164 reviews
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Chris was friendly explained everything…
Chris was friendly explained everything and gave me the time to make my decision.walking out with my new phone ready. Thank you Chris
13 March 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Amazing, Cheryl. We’re so pleased to hear that Chris provided clear explanations, gave you the space to decide, and ensured you left with your new phone ready to go. Feedback like this really makes our day. ☺️ -Prabhjeet
Chris was very helpful and sorted my…
Chris was very helpful and sorted my contracts out and helped me save a few pounds! Recommend him very highly and will be back in the future
13 March 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hey Janet, thanks for sharing your lovely experience 🎯 We’re so glad Chris helped you secure a great deal with valuable savings. Your recommendation means so much to us and we look forward to welcoming you back ❤️ -Arvind
Chris was exceptional in grabtgam store
12 March 2026
Unprompted review
Reply from Three UK - 3Store Grantham
We love bringing joy and smiles to our customers each day. Chris did a brilliant job making that possible. Serving you at Grantham was a joy! -Ashifa
Reply from Three UK - 3Store Grantham
Lesley, thanks for the love! 😊 Chris was thrilled to help, and we’re so glad you had a fantastic time. -Ayesha
Reply from Three UK - 3Store Grantham
Hi John, it's great to hear that Chris did such a fantastic job looking after you. -Kishan
CHRIS WAS EXTREMELY HELPFUL AND HONEST
CHRIS WAS EXTREMELY HELPFUL AND HONEST. Excellent service
7 March 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Nothing delights us more than knowing you’re happy, Michele! Thank you for celebrating Chris’s efficiency. May your day be as amazing as you are! -Ashifa
Absolutely fantastic experience
Absolutely fantastic experience, warm, welcoming and made to feel at ease with no pressure! Great experience!
PS come on you spurs!!
6 March 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Ian, thank you for sharing your experience. It’s great to hear that our team made everything seamless and provided such attentive support. -Afaq
Chris was very helpful and sorted…
Chris was very helpful and sorted everything for my Mum on her return to the country.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Grantham
We appreciate you letting us know. It’s great to hear that Chris handled everything smoothly for your mum on her return. Wishing you a wonderful day! -Afaq
Very patient and thorough
Very patient and thorough, very knowledgeable and explained everything very well Ryan was very helpful.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Thanks for this lovely 5⭐ review, Chris! We absolutely love hearing this. A huge shoutout to Ryan for being so helpful. Hope you have a wonderful day 😊 -Ayesha
Brilliant service by 2 staff members
Brilliant service by 2 staff members. Ryan and Craig sorted my problems out with three and service was brilliant!
4 March 2026
Unprompted review
Reply from Three UK - 3Store Grantham
That’s fantastic, Clifford! It feels amazing to know Ryan and Craig were able to sort everything and make the experience smooth. Thank you for taking the time to leave such an incredible review! -Neha
Chris was very helpful
Chris was very helpful and dealt with all my queries satisfactorily with speed and efficiency.
23 February 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Phil, we appreciate the feedback regarding your interaction with Chris, as providing prompt and effective solutions is exactly what we strive for. -Kishan
Ryan was very helpful and was really…
Ryan was very helpful and was really polite very happy with my purchase and really happy with three great service.
20 February 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hey Lynn, you’ve just made our day! 🎉 We’re glad to hear your experience with Ryan was excellent, and your feedback truly means a lot to us. -Neha
Ryan was so helpful and pleasant as…
Ryan was so helpful and pleasant as always . Will not deal with anyone else in store
14 February 2026
Unprompted review
Reply from Three UK - 3Store Grantham
That’s impressive, Sheryl 😊 It’s great to hear that Ryan continues to provide such a positive experience during your visits. ✨ Wishing you an incredible day. -Arvind
Chris was really helpful
Chris was really helpful, resolved the issue really quickly and efficiently and we've always had good experiences when we come into store
12 February 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hugh & Joanna, thank you for sharing this. It’s wonderful to hear that Chris made everything seamless and provided such attentive support. We look forward to welcoming you back again soon! -Afaq
Ryan was helpful servicd was great…
Ryan was helpful servicd was great reqlly happy with everything and explained everything really well.
12 February 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Amazing, Iqra! We’re so glad to hear that Ryan was super helpful. Thank you for trusting us, we truly appreciate your feedback! ☺️ -Kashish
Ryan was very efficient and helpful…
Ryan was very efficient and helpful service.
11 February 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hello Elisabeth, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services from Ryan, and we’re always here to help. ☺️ -Kashish
Chris at Grantham
Chris was very helpful and thorough. He has saved me some money for the interim whilst I continue to pay off my current device. Very happy.
9 February 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Stephanie, we’re thrilled Chris delivered exceptional service! Thank you for taking the time to leave us a review. -Neha
Excellent service from Chris
Excellent service from Chris. He was able to answer questions about my concerns and worries. Chris Listened, supported with great knowledge and was able to advise me in the best deal that suited me.
Thank you.
I will be back.
30 January 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very happy with service!
7 February 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hey Marius, that’s superb! We’re glad you had a positive experience. Thank you for sharing this wonderful 5⭐ review! 🌟 -Veronica
Fantastic service from Jack at Three
Jack , what an absolute hero today . Went above and beyond to sort out a new phone for me , set it up and transferred all data off old phone . Seriously i don’t know what I would have done without him . Always great service at Three . Efficient, polite and knowledgeable. Thank you very much .
5 February 2026
Unprompted review
Reply from Three UK - 3Store Grantham
What a fantastic review, Tina! 🌟 Jack will be over the moon to hear this. We’re so glad he could sort everything for you and make the experience a great one. 😊 -Veronica
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