Naz was amazing , got me two sim cards for less of what i was paying already on a deal that matched my needs. He was very polite and knowledgeable and even helped me getting everything together for my... See more
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I have been a customer for many years and i have always had a good service. With extra credit to Naz the Manager of the three store in Guildford was extremly helpful in helping setup my new mobile... See more
Company replied
I’m hoping my experience is as good and professional as the sales man in the Guildford branch . Unfortunately no name attached to the sale or emails but he was so helpful.
Company replied
The customer service from the Guildford Store is second to none. They always find the most cost effective solution and are professional and friendly.
Company replied
Company details
About Three UK - 3Store Guildford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
112-116 High Street, GU1 3HQ, Guildford, South, United Kingdom
- 01483511719
4.9
Excellent
112 reviews
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I saw a chap called James today at…
I saw a chap called James today at Three. He was most helpful and gave me all the reassurance I needed to get my phone working before went abroad. Thank you so much. Brilliant service!
1 March 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Magnificent, Katherine! 💎 We’re delighted to hear James provided the clarity and support you needed before your travels. It’s great to know his dedication made a difference to your experience. 😇 -Prabhjeet
Ben was a great help
Ben was a great help. Knowledgable, polite and talked through all my options and even saved me money on my current plan.
1 March 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Wow, Matt! 🎉 That’s wonderful to hear. We’re so glad you felt comfortable with our service from Ben. Thank you for sharing, helping our customers is always our pleasure! 🥰 -Kashish
Reply from Three UK - 3Store Guildford
Yay! We absolutely love hearing this 🎉 Toby! Nothing beats walking away with outstanding customer service. Thank you! 🤗 -Kashish
Naz instantly recognised the problem on…
Naz instantly recognised the problem on my iPhone and fixed it in minutes. He also noted my battery was low and put my phone on charge. 👍👍
28 February 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Lorimer! Thank you for sharing this. It's great to hear that Naz provided clear guidance and got everything running smoothly again. -Afaq
Nick was very good 10/10
23 February 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hey Elpidorfors, that’s brilliant! We’re thrilled that Nick made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
James was excellent.
20 February 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Monaporn, team members like James turn simple interactions into such top-tier experiences, and we’re thrilled you received such a high standard of care. -Kishan
More than just phones
Caught Naz on a great day. He certainly knows his stuff. Great phone deal and he knows his food too
12 February 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Sam, we’re delighted to hear how Naz’s support left such a strong impression. His guidance and personality made the moment special. -Manavata
Naz was really helpful and very…
Naz was really helpful and very efficient and really patient. Very good service.
3 February 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Big thanks, Lesley! Naz always brings friendly energy and clear support, and we’re thrilled the service felt so good for you. Have a fantastic day 😇 -Ayesha
Naz was super helpful.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hey Carole, we’re so happy to know you received the best help from Naz. Here’s to many more happy moments! 🥰 -Ayesha
Naz is always polite and helps with all…
Naz is always polite and helps with all my problems, hes a pleasure.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Guildford
We really appreciate your kind words, Tress 🌟. It’s wonderful to hear that Naz consistently supports you and makes everything easier 🙌. -Shivam
Nick was friendly,comprehensive...good…
Nick was friendly,comprehensive...good salesman/ people skills
2 February 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Excellent service always responsive.
29 January 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Raymond, we’re pleased you’re happy with the support you receive. It’s good to know our team is consistent and there when it matters. Thanks for being with us and for sharing your feedback. -Kishan
Finlay very polite and Patient
20 January 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Emma, you’ve made us smile! Finlay’s thoughtful approach made the experience stand out in the best way. Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Gave me in and outs of contract and…
Gave me in and outs of contract and saved money
20 January 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Great service helpful kind and…
Great service helpful kind and knowledgeable
13 January 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Phenomenal, Philippa! 🌈 Your review fills us with happiness, and we’re truly delighted to know you had such a joyful experience. -Ashifa
Reply from Three UK - 3Store Guildford
Hey Beatina! Your glowing 5 ⭐ truly shines. We’re delighted that Nick made everything feel effortless. Hope you have a wonderful day 😊 -Manavata
Informed me of my different options
Informed me of my different options, and I left happy In the knowledge that I got the best contract to suit me.
12 January 2026
Unprompted review
Reply from Three UK - 3Store Guildford
That's impressive, Jeroen. It's great to know our team provided excellent support every step of the way in helping you select the contract that best fits your needs. We truly appreciate your support. 😊 -Prabhjeet
Easy simple and knew exactly what I was…
Easy simple and knew exactly what I was looking oking for relaxed process
10 January 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Baz has given me excellent service
Baz has given me excellent service. Very helpful and knowledgeable.
6 January 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Thank you for the 5⭐ review, Alicia! We really appreciate you sharing your experience. It’s wonderful to hear that Baz provided you with outstanding care. -Ayesha
Good selling technique
Good selling technique. Pleasant chap Naz. Thank you!
3 January 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
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