Naz was amazing , got me two sim cards for less of what i was paying already on a deal that matched my needs. He was very polite and knowledgeable and even helped me getting everything together for my... See more
Company replied
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I have been a customer for many years and i have always had a good service. With extra credit to Naz the Manager of the three store in Guildford was extremly helpful in helping setup my new mobile... See more
Company replied
I’m hoping my experience is as good and professional as the sales man in the Guildford branch . Unfortunately no name attached to the sale or emails but he was so helpful.
Company replied
The customer service from the Guildford Store is second to none. They always find the most cost effective solution and are professional and friendly.
Company replied
Company details
About Three UK - 3Store Guildford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
112-116 High Street, GU1 3HQ, Guildford, South, United Kingdom
- 01483511719
4.9
Excellent
112 reviews
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Naz couldn’t have given me any better…
Naz couldn’t have given me any better service very patient and did everything for me and set up my new phone
29 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi John, your 5 ⭐ rating has truly made our day. We’re so pleased to hear that everything was arranged smoothly and that you felt well supported throughout. Congratulations on your new phone. -Kishan
Naz and Nick could not have given me…
Naz and Nick could not have given me any more help. They were awesome. Approachable knowledgable and reassuring
22 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Joe, thank you for leaving us a 5 ⭐ review. We’re delighted Naz and Nick gave you the support you needed. -Shivam
Great service simple instruction and…
Great service simple instruction and really helpful thank you FINLAY
20 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The staff were naz ,James
The staff were naz ,James, zawadi were amazing so helpful such a easy buy
Very friendly and made it hassle free
19 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
James was really helpful
James was really helpful, he took the time to understand my requirements
19 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey Angela, we’re super happy to hear that James was helpful. Thank you for the wonderful 5 ⭐ review. Wishing you a lovely Christmas when it comes 🎄 -Ashifa
Nick was very helpful with our…
Nick was very helpful with our questions about coverage on my iPhone. I recommend the Guildford branch if you need help with your tech!!
15 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
We're glad that Nick was able to give you advice on your signal, Lynne. We appreciate your kind review :) -Scott
Great service guildford shop !
I went into the 3 store today and spoke to Nick and, having failed previously to get any help on the chatline, he was absolutely brilliant and told me what was wrong with my router , and the signal , and I am satisfied. Many thanks
11 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Excellent service from a very helpful…
Excellent service from a very helpful and polite lad
6 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Thanks! Your review is really appreciated. -Pete
Friendly and very patient and…
Friendly and very patient and knowledgeable
6 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Guildford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
James was very helpful and helped me…
James was very helpful and helped me pick out a new iPhone
4 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
This is what we like to hear, Rose. Thanks for the 5⭐ review! Great work James 🎉 -Jade
Absolutely fantastic service from…
Absolutely fantastic service from Finlay and Steve
Patient, knowledgeable and incredibly helpful
Very much appreciated and would highly recommend
3 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for this amazing 5⭐ review, Emma. We really appreciate you taking the time to send this over to us! Great work Finlay & Steve 🎉 -Jade
I was happy with how the store manager…
I was happy with how the store manager handled us and various other people in the store and I can is the best experience I've had in a store
2 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for this fantastic 5⭐ review, Jane. We really do love to hear this! Hope you have a great day 😊 -Jade
Fast and professional
2 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
We totally appreciate your 5* review - Have a nice day -Maxine
Excellent
In spite of a long wait, I rate the service very highly indeed - the professional knowledge of the store manager is excellent, and attention to detail very helpful. Thank you.
2 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Awesome stuff. Have a wonderful day -Maxine
Really very professional naz was %100
1 December 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Naz. We appreciate you taking the time to share this with us. -Michael
Naz was very helpful and was able to…
Naz was very helpful and was able to resolve my issues
30 November 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
zawadi was extremely helpful and sorted…
zawadi was extremely helpful and sorted us out.
29 November 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Thanks! Your review is really appreciated. -Pete
Naz and Liv were awesome today
Naz and Liv were awesome today - helped revive my poorly phone and will be upgrading soon. Keep up the great work.
23 November 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Great member of staff!!
Great member of staff made the upgrade really quick and simple
22 November 2025
Unprompted review
Reply from Three UK - 3Store Guildford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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