Sam had the best customer care service , he was so understanding that we didnt know which phone to get and gave us a great deal. Customer service is not popular nowadays but Sam needs to be noticed fo... See more
Company replied
Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a... See more
Company replied
Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... See more
Company replied
Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... See more
Company replied
Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
245 reviews
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Amazing ebony and Marc sorted me out…
Amazing ebony and Marc sorted me out transfered my data and I left happy
7 February 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Maureen, your experience is truly a gift ☺️. Ebony and Marc excel at turning challenges into something effortless. Your words aren’t just feedback , they remind us why we love doing what we do. -Ashifa
Spent time understanding what I wanted
Spent time understanding what I wanted
Managed to get very good deals
Helpful and cheerful
2 February 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Aww Nicola, you’ve made our day! Knowing you felt listened to, supported, and walked away with great deals means everything to us. Here’s to a day full of little joys! 💙 -Ayesha
Natalie was very helpful and sorted all…
Natalie was very helpful and sorted all my problems there and then 👍🏻
2 February 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Harry, you've made us smile! Natalie's thoughtful approach made the experience stand out in the best way. Have an amazing day! -Afaq
Natalie was lovely with getting our new…
Natalie was lovely with getting our new phones very patient and welcoming
28 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Lovely to hear Natalie did a great job, Nevaeh! Providing the best service is always our priority. 😉 -Kashish
Reply from Three UK - 3Store Hull (St Stephens)
Thanks a ton for the review, Stephen! We absolutely love hearing this. Hope you have a wonderful day. 😊 -Prabhjeet
Iain was extremely helpful to someone…
Iain was extremely helpful to someone who doesn’t understand phones very well
24 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Clare and Marc gave exceptional…
Clare and Marc gave exceptional service!!!
24 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Mr. Shelton, we’re so pleased to hear your experience was exceptional. Clare and Marc will be delighted to know their service made such a positive impact 😊🌟 -Shivam
Excellent service by mark st Stephens…
Excellent service by mark st Stephens hull
23 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Joan, your 5⭐ review made us smile! We’re so happy you had an excellent experience, and we wish you a fantastic day ahead 🤗 -Ayesha
Great sale person
Great sale person. Very helpful . Very knowledgeable .
22 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
What a sweet 5 star rating, Georgia! Our team is truly exceptional, and we’re so happy to know they made everything right for you. Thank you! ☺️ -Kashish
Reply from Three UK - 3Store Hull (St Stephens)
That’s superb, Alan! It’s wonderful to know Sam was able to resolve your issue quickly. Thanks for sharing this with us! 🌟 -Ayesha
Much needed phone update
My Granddaughter took me into 3 in Saint Stephen’s Hull earlier today to enquire about a new phone. Clare the young lady assistant couldn’t have been more helpful.
Pleasant, good advice, not pushy at all. It was all so easy I unexpectedly purchased my phone today. Clare transferred all my details from my old phone while we went for lunch and contacted us when it was ready. Excellent service l round. Thank you Clare
15 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
We truly appreciate your generous feedback, Heather 💙. It’s wonderful to know Clare provided such attentive support and made the whole process feel effortless. -Shivam
Excellent customer service. Thanks xx
Excellent customer service. Professional. Big help. Thanks xx
13 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That's great to hear, Kin -Maxine
I came into the shop and was very…
I came into the shop and was very pleased with the assistant who showed me all about the Reuter and he was very helpful
12 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Paul, it’s wonderful to know your visit was positive and handled with care. Thank you for the amazing review. -Neha
Great service and help from jasmine
Great service and help from jasmine
12 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for this fantastic 5 ⭐ review, Katie! We absolutely love hearing this. A huge shoutout to Jasmine for being so helpful! Hope you have a wonderful day! 😊 -Kashish
Excellent service and information…
Excellent service and information totally satisfied and would totally reconend .
12 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
We’re grateful to know you’re totally satisfied with the service and information you received, Caroline. Thanks so much for the 5⭐ review, and have a wonderful day! 😇 -Ayesha
Reply from Three UK - 3Store Hull (St Stephens)
Hey there! That’s brilliant! We’re so happy to know you received the best help from us. We’re always glad to support our customers, and we appreciate your 5⭐ review! -Ayesha
Reply from Three UK - 3Store Hull (St Stephens)
Hey Jing, that’s wonderful! We’re thrilled that Clare made everything seamless for you. Thank you so much for the amazing 5⭐ review! -Veronica
Great service in store
Great service in store, always help with any problems and offer me the best deals to accomadate me. Thank you jasmine for helping me today!
6 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
we're glad to hear you had a great experience with Jasmine. It's awesome that you can always rely on a visit to the store to get the help you need! 🙌 -Kashish
Always an absolute pleasure to shop in…
Always an absolute pleasure to shop in store at this branch - both times I’ve needed the help the staff have been amazing. Today, Natalie has been helpful, professional and friendly - making the purchase easy and a pleasure to shop here. Thank you :)
3 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Absolute brilliant service really…
Absolute brilliant service really helpful staff great experience
2 January 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That’s fantastic, James! We’re thrilled to hear that our team provided outstanding support. Delivering excellence in every experience is always our top priority. -Manavata
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