Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... See more
Company replied
Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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See what reviewers are saying
Sam at 3 store Hull, gave me the most helpful customer service I have experienced in ages!! Found me the best deal with no pushy sales, answered all my queries in a helpful polite manner he is a TOTAL... See more
Company replied
We visited the store today and were served by Jasmine and Mujahid. They were superb, their customer service was second to none and nothing was too much trouble. We are new to the area and Iain ga... See more
Company replied
Excellent service thank you! Professional and friendly… and extremely patient with an old technophobe - even set my new phone up for me … nothing was too much I will definitely recommend the store and... See more
Company replied
Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
219 reviews
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Excellent friendly service
12 December 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Christine, we’re pleased we could provide what you were looking for. Thank you for taking the time to share your feedback. Wishing you a fantastic day. -Arvind
Reply from Three UK - 3Store Hull (St Stephens)
Fantastic, Sara :) We're glad to hear it -Scott
The interaction with Sam for all the…
The interaction with Sam for all the services required was excellant.I asked so many questions and was given very good advice,all the problems where sorted out quickly.I felt very comfortable with the staff,and would recommend 3 for all services related to phone/internet
10 December 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Their store colleague Sam was extremely…
Their store colleague Sam was extremely lovely and helpful, making sure I got their best deals!
5 December 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Marc the store manager helpped me…
Marc the store manager helpped me resolved everything with my issie thank you
5 December 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That's what we like to hear, Mirriam :) We're glad that Marc has given you a resolution and some peace of mind -Scott
Reply from Three UK - 3Store Hull (St Stephens)
Superb, we're pleased that was your experience with Mark, Siyasanga :) Thank you for taking the time to write an awesome review -Scott
My experience with Sam was amazing,
My experience with Sam was amazing,, his a good retail guy and have good customer service services,, he took his time to explain all products to me ,, I am happy with the services.
Glory.
5 December 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for the 5* review! We appreciate your feedback -Maxine
Excellent Service from 3
The service I have received from your kind staff, Becca, is second to none. It is an absolutely joy to have a brilliant help like that. She is marvellous and knowledgeable .. I cannot appraise enough for her help. She is a great asset for your company.
30 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Excellent customer service
Excellent customer service, Rebecca was very helpful.
23 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hello Stuart, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
She’s more than amazing,
17 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for this amazing 5⭐ review, Hala. We really do love to hear this! 🎉 -Jade
Reply from Three UK - 3Store Hull (St Stephens)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Jasmine was outstanding…
Jasmine was outstanding…. Proper customer service.
13 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for this fantastic 5⭐ review, William. We appreciate you taking the time to send this over! Well done Jasmine 🎉 -Jade
Sam was very nice and sorted my little…
Sam was very nice and sorted my little girls iPad out for me and even helped me with things I knew nothing about. Thanks Sam top man
11 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
We're glad to hear it, Darrol. That's great Sam got everything sorted for you and your daughter :) -Scott
Great service from the 3 store team!
Came into the store to change my 3 broadband from monthly rolling to contract and also take out a new sim contract. Mark has been fantastic, everything was thoroughly explained to me and the process took no time at all.
Thank you for the wonderful service 😄
10 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for this fantastic 5⭐ review, Becky. We appreciate you taking the time to send this over! Well done Mark 🎉 -Jade
Excellent service
7 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for this amazing 5⭐ review, Charles. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Mark went out of his way to help
Mark went out of his way to help. Found a device that was appropriate. Talkad us through everything, transferred my old phone to new,, had smile all the time. Couldn't ask for more. Xxxxx
7 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for your feedback, Mr Leadbetter, and it's lovely to hear that you enjoyed great customer service from Mark with your new phone and transfer. We appreciate you taking the time to share this with us. -Michael
My experience was very good
My experience was very good, Claire the customer advisor was very helpful in explaining things clearly and I admired her honesty and appreciated her help
5 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for this amazing 5⭐ review, Adam. We really do appreciate you taking the time to send this over! Well done Claire 🎉 -Jade
They Service are well done specially…
They Service are well done specially Sabina Host me very Well and done Sim process very well
3 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks so much for the wonderful feedback for Sabina. We really appreciate you taking the time to leave a review.
Reply from Three UK - 3Store Hull (St Stephens)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Satisfied Customer Review
Well, I am speechless and blown away by the kind of excellent, professional customer service I received today from Jasmine, Marc, Iain in Three store located at St Stephen Store. The service was top-notch and they deserve a flower. Thank you for rectifying my phone problem and I would recommend three network to my friends anytime any day.
1 November 2025
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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