Anytime i got issue with my network, their quick response amaze me even when the problem is critical
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Nat was very helpful in fixing my phone service, he gave a wonderful and friendly service with a smile. He also gave very good information regarding the home internet for my situation, a very good ide... See more
Company replied
answered all my questions and got sorted out quickly
Company replied
Sam changed my contract & Nat has helped me further by sorting some minor problems I've had. Both were very helpful & polite.
Company replied
Company details
About Three UK - 3Store Kings Lynn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom
- 01553769561
4.9
Excellent
175 reviews
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Nat was very help with new phone then…
Nat was very help with new phone then had to come back to sort appa out hreat store at kings lynn
23 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
That’s fantastic to hear, Mrs Sheen! We’re glad Nat made things easy while helping you choose your new phone. 💜 - Three Social Media Team
Sam is a very lovely person was so much…
Sam is a very lovely person was so much help thank you
22 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Emily, thank you for your glowing review. It's wonderful to hear Sam provided such excellent support. Wishing you a fantastic day. 😊 - Three Social Media Team
Nat was very caring.
Caring, attentive, allowed plenty of time for my questions. Multilingual
22 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey there, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. – Three Social Media Team
Nat was brilliant!
Nat was brilliant!
He helped me understand my bill perfectly and with a smile.
16 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Kim, we’re really pleased to hear that Nat was able to give you clear support and help you feel confident about your bill. Thank you for sharing your experience.
-Three Social Media Team.
I went into store today to discuss my…bill
I went into store today to discuss my bill and spoke to the store manager Sam and his college Nat, both were extremely professional, and went above and beyond. I have additional needs and have found today’s experience so pleasant! I will definitely be returning in store for any issues or any new purchases from three! Thank you
15 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi there, thank you for the amazing 5⭐ rating. We’re glad to know that Sam and Nat at our store explained your billing questions clearly and supported your needs with care. We’re happy to hear you’ll return for future help or purchases. – Three Social Media Team
it was great but didn’t haven enough…
it was great but didn’t haven enough colours in for the phones
15 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for sharing your thoughts, Hope. We’re happy you enjoyed the service, and we appreciate your note about the phone colours. Feedback like yours guides us forward.
— Three Social Media Team
Alfie was a great help today getting my…
Alfie was a great help today getting my new I phone highly recommend great customer service 🙌
14 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Luke,
We really appreciate your review. It’s fantastic to know Alfie delivered such strong customer service and helped you with your new device.
– Three Social Media Team
Competent and Friendly
The staff were able to unlock my mobile from the US, and they dealt with us confidently, professionally and friendly. We especially enjoyed the discount for adding a second phone to the account.
14 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Adam, thanks for the amazing 5⭐ feedback. We’re delighted to hear that our team delivered top tier assistance with a warm approach, made your device unlocking smooth, added a valuable offer to your new phone, and ensured a seamless experience for you.
– Three Social Team
Excellent service and very friendly
Excellent service and very friendly! Thanks Ben and Sam! :)
10 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Angelia, we’re so glad to hear Ben and Sam were able to help and provide you with such great support. Thank you for sharing your lovely feedback.😊-Three Social Media Team
Pedro was the man with the plan today…
Pedro was the man with the plan today for us. Superb knowledge of his job and extremely friendly and supportive with questions raised, unlike most who would make you feel silly for asking questions he made the whole experience an absolute delight and has ensured repeat custom for at least another 3 years with this contract. Asset to the three network!!
6 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Steve, thanks for sharing the lovely review. We’re glad to hear that Pedro provided confident guidance, used his expertise to support you, answered every question with patience, and delivered an experience that strengthened your trust in staying with us.
— Three Social Media Team
Good people and good service from Pedro.
Good people and good service from Pedro.
5 July 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
This made our day ✨ Jose. We’re glad Pedro’s support stood out 😊
- Three Social Media Team
Reply from Three UK - 3Store Kings Lynn
Woohoo 🎉 Ann. We’re pleased Ben’s support made such a positive impression 😊
- Three Social Media Team
Perfect service from Pedro.
25 June 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Fernanda! We love hearing this. Pedro brings a touch of magic that turns simple moments into something you’ll remember. 🥳 - Three Social Media Team
Nat was very very helpful.
19 June 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Gary, you’ve just made our day! 🎉 We’re glad to hear your experience with Nat was remarkable. Wishing you a great day. -Neha
Great service from Sam and Nat
Sam and Nat helped me with my phone, explaining how to keep it secure. Really really thrilled with the service they gave, putting my worries to rest.
18 June 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for sharing this, Ronald. Wonderful to know Sam and Nat helped you feel confident and looked after. Your kind words mean a lot. -Ayesha
Very good service and very good…
Very good service and very good customer services the two guys were very helpful thank you very much.
17 June 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Jan, we are delighted to hear about your positive experience. It is great to know that our team members provided such exceptional, thorough, and polite support to ensure you were completely looked after during your visit. -Shivam
Nat was very helpful with changing my…
Nat was very helpful with changing my sim
16 June 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
That’s brilliant 🌟 Sophia. Nat delivered such attentive and supportive care while getting your SIM change handled with ease ✨ -Arvind
Really helpful staff and great service.
13 June 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Lovely, Fay! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish
Pedro is the best!!!
Pedro is the best!!!! He was so helpful and remembered us from our visit to the store last year!
He is an absolute credit to the company and couldn't be more friendly and polite!!
This man needs a huge pay rise!! 😊
13 June 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Lovely, Claire! We absolutely love hearing this. We’re so glad you received the best support from Pedro, and we can’t wait to welcome you back soon! 😉 -Kashish
Staff that go above and beyond!!
Went into Kings Lynn store with a probelem with their sister company Smarty and the store manager Sam was absolutely amazing. He not only managed to rectify the problem in store but he also got me my number back and set me up with a new sim after I lost my phone!! He was such a help, it took well over an hour to deal with the problem and he persevered until it was all sorted! Legend, Sam!! Thank you so much!!
12 June 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you so much for sharing your experience, Deej! We’re happy to hear Sam was able to resolve the issue and support you throughout the process at our King’s Lynn branch. 😊 -Veronica
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