Anytime i got issue with my network, their quick response amaze me even when the problem is critical
Company replied
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Anytime i got issue with my network, their quick response amaze me even when the problem is critical
Company replied
Sam changed my contract & Nat has helped me further by sorting some minor problems I've had. Both were very helpful & polite.
Company replied
The guy that helped me who was the store manager was very helpful and gave me a few solutions to my problem of not having any internet access where I live. The solution he suggested and I took was u... See more
Company replied
answered all my questions and got sorted out quickly
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom
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Ben in the Kings Lynn was so friendly, patient and helpful. He made it all so easy and was such fun to deal with.

Reply from Three UK - 3Store Kings Lynn
Ben pedro and Sam have Been very helpful and excellent at their jobs

Reply from Three UK - 3Store Kings Lynn
Alfie did a brilliant job ans fixed my issues and got my accounts in line

Reply from Three UK - 3Store Kings Lynn
Alfie was very helpful and did great. Always very helpful in this store.

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn
Went in store to ask about bills and got a helpful adviser called Nat who was extremely helpful

Reply from Three UK - 3Store Kings Lynn
Nat is a very helpful and reliable employee who will assist you and find the best plan for your needs.Thank you very much:).

Reply from Three UK - 3Store Kings Lynn
Nipped into my local 3 branch after I didn’t have any service on my SIM card. Sam helped me regain service and made sure I knew all of the offers relevant to me. Recommend this branch to anyone looking to change their supplier.

Reply from Three UK - 3Store Kings Lynn
Staff very helpful finding very good deal. Walked out of the store with new devices lots of extras and paying less than when I walked in.

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn
Pedro was incredibly helpful and knowledgable. He listened to what we wanted and found us exactly what we were after with no fuss. He made the whole process very easy and straightforward. The store is lucky to have him work there.

Reply from Three UK - 3Store Kings Lynn
Came in to buy a contract phone was hesitant going with 3 however Sam listened to all the questions I had and explained everything clearly and thoroughly. Another colleague Pedro also mentioned about the 3 reward with cafe nero very satisfied. Can't fault nothing here deffinatley the best customer service ever.

Reply from Three UK - 3Store Kings Lynn
Staff very helpful and gave great advice on my phone, told about all the plus perks and advantages of going for three,

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn
Great service from Nat. Helped me move my number just fine.

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn
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