Three UK - 3Store Kings Lynn Reviews 

167
TrustScore 5 out of 5

4.9

143 Norfolk Street, PE30 1AU Kings Lynn, Midlands, GB


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Rated 5 out of 5 stars

The guy that helped me who was the store manager was very helpful and gave me a few solutions to my problem of not having any internet access where I live. The solution he suggested and I took was u... See more

Company replied

Rated 5 out of 5 stars

Sam changed my contract & Nat has helped me further by sorting some minor problems I've had. Both were very helpful & polite.


Company details

  1. Electronics & Technology

About Three UK - 3Store Kings Lynn

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom

  • 01553769561

4.9

Excellent

TrustScore 5 out of 5

167 reviews

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4.9

All reviews

(167)

32,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Staff

My wife and I have had to go into the Kings Lynn store a number of times over the last 2/3 months, due to technological problems that we did not understand.
We have dealt with Nat, Ben and Pedro, and their knowledge and understanding in dealing with elderly customers, like us, we can only be described as exemplary, and are a credit to Three.
We would just like to say a sincere thank you to these three men for all their help.

29 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi Mrs Sanders, thank you for sharing this lovely feedback. It’s great to hear that Nat, Ben and Pedro have been so supportive during your visits to the King’s Lynn store. We really appreciate you taking the time to recognise their help, and we’re glad they made things easier for you both. Can’t wait to see you again. 💙 -Neha

Rated 5 out of 5 stars

Nat gave us good service.we are happy…

Nat gave us good service.we are happy to his kindness.

24 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

We’re so heartened to hear that you had a great experience with Nat. Thank you for taking the time to leave such an incredible 5⭐ review, Jakaria! -Ayesha

Rated 5 out of 5 stars

Nat very helpfull

22 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Amazing, Dave! Great to know that Nat was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Really profesional support

Really profesional support. Highly recommending kings lynn branch! Thanks to Pedro & Acton.

18 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Woohoo! 🎉 Amazing, Ben! It's wonderful to hear that Pedro and Acton were super helpful to you. Moments like these brighten our day. We hope to see you soon! -Afaq

Rated 5 out of 5 stars

Quick efficient service.

14 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Fantastic, Mr. Rounce! We’re thrilled to hear that. Thank you for taking the time to leave us a review! -Neha

Rated 5 out of 5 stars

In for a new phone for a birthday…

In for a new phone for a birthday treat! Knowledgable staff, able to get good deals and make everything easy. Nat is very friendly and helpful.

14 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Ben! We’re delighted to hear that Nat and the team were able to make your experience fabulous. Thank you for taking the time to leave an incredible 5⭐ review! We hope to see you again soon. -Manavata

Rated 5 out of 5 stars

Amazing customer service Pedro and Sam…

Amazing customer service Pedro and Sam thank you so much for one making me feel welcome and two getting me sorted with a cheaper monthly bill for my mobile with BETTER GB and helping setting up my broadband! Thanks guys

10 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Nat and Sam we’re absolutely fantastic…

Nat and Sam we’re absolutely fantastic with resolving an issue I had with my online account….superb service and would highly recommend 3 as a network provider

10 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Nat.

Nat. Helped me very professionally and quickly

10 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Very friendly snx helpful staff

7 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Renata, that’s incredible! We’re thrilled our team made your experience go so smoothly and seamlessly. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

I needed advice on a temporary…

I needed advice on a temporary broadband solution. Pat was really patient and offered me a number of options both short term and long term. I couldn't be happier

6 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Aw 🎉 We love hearing this, Tom. We’re thrilled that Pat helped you explore your options so you could feel confident in your decision 😊 Thanks for sharing such a great review. -Arvind

Rated 5 out of 5 stars

Very good information about the phone I…

Very good information about the phone I wanted. Everything was explained clearly. Good customer service from all of the staff in the shop. Went above and beyond to help.

5 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Helene, that’s incredible! We’re thrilled our team made your experience so smooth and seamless. Thank you for this amazing 5⭐ review -Veronica

Rated 5 out of 5 stars

Excellent

Nat, has been very very helpful in sorting out my query. Very pleased with his perfect 😀

2 January 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Excellent service by Nat

31 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thank you so much, Mrs Young 🎉 We’re delighted Nat made your experience positive and seamless. We truly appreciate you sharing such a wonderful review. -Arvind

Rated 5 out of 5 stars

Saving money

We came in today to sort out a problem with my mother in laws phone contracts Ben was  absolutely brilliant he sorted out all of our problems saving us £25 a month thank you so much

26 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 4 out of 5 stars

Anytime i got issue with my network

Anytime i got issue with my network, their quick response amaze me even when the problem is critical

19 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thank you for your 4 ⭐ review, Adewale! We’re glad our team could step in promptly and keep you connected. We really appreciate your feedback. -Shivam

Rated 5 out of 5 stars

The staff were friendly and helpful and…

The staff were friendly and helpful and listened to what I product I was after . I been with three for over 20 years never had any complaints with service they provide

15 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi Christian, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Absolutely brilliant staff

The young lady was absolutely brilliant, very helpful. She listened to what we wanted and within 5 minutes we were all sorted.

13 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for sending over this amazing 5⭐ review, Rachel. Hope you have a great day! 😊 -Jade

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