Three UK - 3Store Kings Lynn Reviews 

167
TrustScore 5 out of 5

4.9

143 Norfolk Street, PE30 1AU Kings Lynn, Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The guy that helped me who was the store manager was very helpful and gave me a few solutions to my problem of not having any internet access where I live. The solution he suggested and I took was u... See more

Company replied

Rated 5 out of 5 stars

Sam changed my contract & Nat has helped me further by sorting some minor problems I've had. Both were very helpful & polite.


Company details

  1. Electronics & Technology

About Three UK - 3Store Kings Lynn

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom

  • 01553769561

4.9

Excellent

TrustScore 5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(167)

32,793 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nat is best ever i seen

10 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Wow this is fantastic to hear, Ahmad! Thanks for taking the time to share this experience with us 😍 -Jade

Rated 5 out of 5 stars

Great service thanks Nat

Great service thanks Nat

6 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Updated phones

We, updated our phones,the service was really great. Sam and Pedro, gave us all the time we needed, transferred all our data.
Both very kind, friendly and knowledgeable.
Thank you.

4 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for this amazing 5⭐ review, Jane. We really appreciate you taking the time to send this over to us! Great work Sam & Pedro 🎉 -Jade

Rated 5 out of 5 stars

Ben and Nat were fantastic!

Ben and Nat were fantastic!! Really helped us sort out our early upgrade and gave us the best options for roaming abroad. Very pleased!!

2 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

We hope you put that roaming to good use on nice holidays, Jenny :) We're delighted that Ben and Nat were a great help -Scott

Rated 5 out of 5 stars

Service was perfect

Service was perfect, all my problems were solved by Sam and Ben at the 3 store. Thoroughly recommend anyone looking for a phone contract to visit the team at 3 King's Lynn, been with them for years because of the service in store.

1 December 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for your feedback, Andrew, and it's lovely to hear that you enjoyed great customer service during your store visit. We're delighted that you've stayed with us for so long, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Nat has been very helpful

Nat has been very helpful, nothing was too much trouble.

30 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

We're delighted you had a helpful experience with Nat :) Thank you for the 5 stars, Hazel -Scott

Rated 5 out of 5 stars

Nat was absolutely brilliant at…

Nat was absolutely brilliant at customer service very friendly. Very imformative, helpful

30 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Amazing service as always would…

Amazing service as always would recommend to anyone!! Nat was extremely helpful to getting me what I needed!!

29 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Great time getting a new watch Nat was…

Great time getting a new watch Nat was fantastic and was very helpful

29 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Helpful and very polite

Great experience as always
Thank you Ben

28 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for your feedback, Geoff, and it's lovely to hear that you enjoyed great customer service from Ben. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Service provided by Nat was exemplary

Service provided by Nat was exemplary. Very respectful.

24 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hello Christine, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Nat helped me with my phone

Nat helped me with my phone, thank you to the team

19 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

The work of stuff is perfect

The work of stuff is perfect! Especially in the King's Lynn branch!

13 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for your feedback, Arthur, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Really helpful

Really helpful, provided the tool i needed

13 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for your feedback, Craig, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Sam gave professional service and…

Sam gave professional service and confirmed everything perfectly. 10 years I had been with 3 and was thinking of leaving but changed my mind because of Sam at the 3 Store.

7 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for this fantastic 5⭐ review, Igor. We really do appreciate you taking the time to send this over! Great work Sam 🎉 -Jade

Rated 5 out of 5 stars

Pedro helped me with my plan

I visited the Three store today, and Pedro was absolutely amazing. He helped me choose a new plan that fits my needs perfectly. Since I often travel to Europe, he took the time to explain all the options and made sure I got the best deal. I really appreciated his patience, professionalism, and kindness. Thank you, Pedro, for your outstanding service!

6 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for this amazing 5⭐ review, Carmen. We really do appreciate you taking the time to send this over! Well done Pedro 🎉 -Jade

Rated 5 out of 5 stars

Always great service with Sam

Always great service with Sam, thank you for helping me to resolve the problems with my phone!

6 November 2025
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hello Rosie, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look