had a great experience at the Three UK store in Leeds. The staff were very friendly, professional, and patient throughout the whole process. They took the time to explain everything clearly and helped... See more
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Just wonderful! I came directly to the store because I had an awful experience with the 5G hub delivery via dpd; however, Yaseen & Awais made sure to get everything sorted right away in less than 15 m... See more
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I visited the store on Sunday and received outstanding service from start to finish. The store manager, Lukasz, went above and beyond to help with my enquiry. I was looking for the best internet optio... See more
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Very patient came in for a virus on my phone and told the advisor about the passing of my family member and he guided me in the right direction and helped me sort out my current plans. Hugely recommen... See more
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Company details
About Three UK - 3Store Leeds (Merrion Centre)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, The Merrion Centre, LS2 8NG, Leeds Merrion, Midlands, United Kingdom
- 01132449217
4.9
Excellent
185 reviews
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Helped with sorting my phone out from…
Helped with sorting my phone out from viruses
3 February 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thanks a ton, Michael! 🙌 We loved helping you kick those viruses out and get your phone running smooth again. If anything ever acts up, we’ll be right here ready to jump in! 😊 -Ayesha
Awais had a lot of patiece very polite…
Awais had a lot of patiece very polite and helpful not pushy
3 February 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
🌟 Thank you for the lovely review, Louise! We’re so glad Awais gave you such patient, polite and helpful support 🙌 It’s great to hear you felt comfortable and never pressured. -Shivam
Superb customer service!
I visited the store on Sunday and received outstanding service from start to finish. The store manager, Lukasz, went above and beyond to help with my enquiry. I was looking for the best internet option to suit my needs, and he took the time to explain everything clearly and in detail. I also asked for some help with an issue involving my back up photos which I had no idea how to resolve and Lukasz sorted it out within seconds. I would highly recommend Lukasz. He is extremely knowledgeable, patient, and always makes time for his customers. Thank you once again for your help!
1 February 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Yay! We absolutely love hearing this 🎉 It’s wonderful to know that Lukasz was able to assist you so effectively and helped make your visit pleasant. Here’s to many more happy moments, Małgolka 🥰 -Arvind
Nice and easy service from Umar thank…
Nice and easy service from Umar thank you!
1 February 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Woohoo 🎉 Thrilled to hear Umar made your experience amazing 🚀 Thanks for the glowing 5 ⭐ review, William. -Arvind
Came in for broadband cancellation and…
Came in for broadband cancellation and had help from a young lad in training who was very helpful
1 February 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
That’s impressive, Mick! We’re glad to hear our team member made the cancellation process smooth and easy for you. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Good service awais did replacement sim
31 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thanks for your kind words, Bhagawat ✨. We’re so pleased Awais could support you and get your replacement SIM sorted quickly 👍. -Shivam
Wonderful experience yaseen was very…
Wonderful experience yaseen was very helpful as he help set up mine and my husbands phone and was very patient and took his time with us
25 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thank you for sharing this lovely feedback, Lynda! We're really pleased to hear Yaseen was supportive with the phones and took the time to assist you both properly. Hope you have a great day! 😊 -Neha
Thanks for the smooth experience awaia
Thanks for the smooth experience awais helped explain my bill queries
22 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
We really appreciate you taking a moment to share your feedback, Malcolm. It’s wonderful to hear that Awais made everything easy to understand. Have a cheerful day. -Manavata
Very good service awais
20 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey Carlos, we’re so happy to hear that you received excellent support from Awais. We hope you have a wonderful day 😊 -Arvind
Very nice and kind
19 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Really helpful and gave me great offer
Really helpful and gave me great offer. Thank you Omar
19 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey.
Thank you. We really appreciate your review. -Pete
Thank you for helping
Thank you for helping, very kind and supporting in the Three store in Merrion Centre
19 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hello Gelardine! We absolutely love hearing this. We’re really glad our team provided you with such excellent support at the Three store in Merrion Centre. Hope you have a wonderful day! 😊 -Kashish
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey Mark. We're glad that Awais made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet
Thanks for the service removed virus of…
Thanks for the service removed virus of phone Awais thanks
15 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thanks for your 5 ⭐ review, Ron, and it's lovely to hear that you enjoyed great customer service from Awais with the virus removal. We appreciate you taking the time to share this with us 🎊. -Michael
Yasin was so helpful
Yasin was so helpful! Made it a completely pain free process for something I personally find very confusing!
11 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very pleasant young man thank you awais…
Very pleasant young man thank you awais will be coming here for all of our future purchases
9 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey Harry, that’s superb! We’re glad that Awais sorted everything out smoothly, and we’ll be happy to see you again. Thank you for sharing this wonderful 5⭐ review! -Veronica
Very helpful thank you awais sorted out…
Very helpful thank you awais sorted out billing and plan issues.
9 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
That’s amazing, Barbara! We’re delighted Awais made everything easy for you. Thank you so much for your wonderful 5 ⭐ review! -Suhaas
Very goof service by Awais sorted issue…
Very goof service by Awais sorted issue out with my phone. Highly recommend
8 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Hey Wendy, that’s impressive! We’re so glad to hear that Awais helped you have such a positive experience. Thank you for sharing this amazing 5⭐ review! -Veronica
Good service Awais
7 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
Thank you for sharing such an outstanding 5 ⭐ review, Zee. We’re thrilled to hear that Awais made your experience truly remarkable. -Manavata
Thank you for the good experience in…
Thank you for the good experience in your store especially the way you look after your customers
7 January 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Merrion Centre)
That’s wonderful to hear, Elli! 🎉 It is great to know that our retail colleagues provided such a positive experience and made you feel well cared for during your visit. We appreciate you taking the time to share your kind words with us. Thank you for the review! -Kishan
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