Excellent and smooth service at the Leeds Trinity branch. The staff were exceptionally friendly, attentive, and sorted out everything I needed in no time. Highly recommend visiting this store!
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Answered all my questions knowledgeably and adapted to me without trying to oversell anything. Managed to get what I wanted fast 👍
Company replied
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched a... See more
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Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
164 reviews
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Wojtek was really helpful
Wojtek was really helpful - gave me the best deal and knew exactly what I wanted. Me and my wife are really pleased with the service. Thanks again 🙏🏽
14 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Umar! 🌷 We’re thrilled to know Wojtek made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
Excellent and smooth service at the…
Excellent and smooth service at the Leeds Trinity branch. The staff were exceptionally friendly, attentive, and sorted out everything I needed in no time. Highly recommend visiting this store!
14 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Seonwoo, we really appreciate your feedback. It’s wonderful to hear that your experience at the Leeds Trinity branch was smooth and that the team offered such welcoming and focused assistance while helping you with everything you needed in no time. Your recommendation truly means a lot to us.
– Three Social Media Team
Wojtek is a very nice man
Wojtek is a very nice man. Really helpful too.
13 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Steel, thank you for recognising Wojtek. We’re pleased his approach made your time with us a positive one — Three Social Media Team
Bish bash bosh
Answered all my questions knowledgeably and adapted to me without trying to oversell anything. Managed to get what I wanted fast 👍
13 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Sam, we’re pleased to hear that our team provided clear guidance and support throughout your interaction. Thank you for the feedback! 😊
-Three Social Media Team.
Really great advice
Really great advice, explained everything very clearly and got me a great deal. Thankyou Wojtek
8 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Olivia, we’re glad to hear Wojtek offered such clear guidance and helped you find the right deal. Thanks for sharing your feedback. 😊
-Three Social Media Team.
Had great customer service from Dan and…
Had great customer service from Dan and Aneesa, would recommend!
6 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Amazing, Mark! We're delighted to hear Dan and Aneesa gave you such outstanding support. Thank you for recommending us so highly! 😇 - Three Social Media Team
Very good service ☺️☺️☺️☺️ from Wojtek
6 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Franklin, we’re really pleased to hear that Wojtek was able to support you so well. Thank you for sharing your feedback! 😊
-Three Social Media Team.
Aneesha was exceptional
Aneesha was exceptional! Great customer service 👌
5 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Warwick, we appreciate you taking the time to leave this review. It’s great to hear Aneesha handled everything smoothly and offered strong guidance throughout.
— Three Social Media Team
Hammaad was very helpful and friendly
Hammaad was very helpful and friendly. Happy with the new deal :)
5 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for your kind words, Simone. We’re delighted Hammaad made the process easy and offered reassuring support throughout.
— Three Social Media Team
I had an amazing experience with the 3…
I had an amazing experience with the 3 Mobile team thanks to a wonderful staff member. He was incredibly honest, reliable, and genuine in his effort to help. He speaks excellent English, remains calm and patient throughout, and showed great understanding of my situation. Highly recommended!. Wojtek!!!!
5 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there, we’re grateful for your feedback. It’s wonderful to know that Wojtek provided calm, reliable assistance and made your visit such a positive one. Your recommendation means a lot to us.
– Three Social Media Team
Excellent service from Dan and Teck.
4 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Mrs Taylor! We’re glad to hear you had a great experience with Dan and Teck. Thank you for the review! – Three Social Media Team
Excellent customer service from Sariah
Excellent customer service from Sariah
1 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello there, it's great to know Sariah provided such helpful assistance. Thank you for sharing your experience. - Three Social Media Team
Been in Leeds store today
Been in Leeds store today . Sami excellent. Professional and really efficient.lovely guy!
1 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Christine, thanks for sharing your feedback. We’re happy to hear that Sami provided skilled support and made your Leeds store visit feel welcoming and smooth.
– Three Social Media Team
Excellent communication
Excellent communication. Sami understood the request and concerns perfectly then explained the potential options with all the relevant information. All within a brief and a very efficient consultation.
1 August 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Amin, thank you for checking in about your experience with Sami. We are delighted that he quickly grasped your situation and delivered a thorough, high-speed breakdown of your choices. — Three Social Media Team
The sales advisor was so helpful
The sales advisor was so helpful. My roaming was not working and he took so much time sort it out for me. Very professional and polite. Thank you!
29 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Maryam, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Got a new phone 2 weeks ago after…
Got a new phone 2 weeks ago after losing mine, it turned up and Nick helped me transfer the data from my old phone to my new one, great service
23 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Kathy,
Thank you for sharing your experience. We’re really glad Nick was able to help you get everything moved over from your old device without any hassle. It’s great to hear the process was smooth after your phone turned up. We appreciate your kind words.
– Three Social Media Team
Reply from Three UK - 3Store Leeds (Trinity)
Hey Diane, we really appreciate your top rating. We're glad Sammy created a great experience for you. 😊
Three Social Media Team
Worked with Sami at the Leeds branch
Worked with Sami at the Leeds branch he was very helpful in setting up my new plan and getting my new phone ready he was able to help get me a discount even though there was complications with my old phone contract.
Thanks sami
20 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello Michael, it's great to know that Sami helped set up your new plan and phone. – Three Social Media Team
I had an amazing experience at this…
I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best options available and helped resolve my problem so quickly. I’m so grateful for their fantastic customer service. Highly recommend!
19 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Oh wow, Bozena! That’s what we call fantastic service and support. We’re so happy to hear that Sami and the store manager worked their magic, and we can’t wait to welcome you back. ☺️ – Three Social Media Team
Absolutely second to none service
Absolutely second to none service. Would 100% recommend. Aneesa was so informative and helpful. Thank you.
18 July 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Karey, we’re thrilled to hear Aneesa delivered outstanding support. Your recommendation truly means a lot to us. Thank you for taking the time to share your experience 😊
Three Social Media Team
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