Excellent and smooth service at the Leeds Trinity branch. The staff were exceptionally friendly, attentive, and sorted out everything I needed in no time. Highly recommend visiting this store!
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Answered all my questions knowledgeably and adapted to me without trying to oversell anything. Managed to get what I wanted fast 👍
Company replied
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched a... See more
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Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
164 reviews
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The staff are very fantastic
The staff are very fantastic
I met Eric the second day he help me with everything it's absolutely amazing guy am so please with my new contract with three I was a old customer of EE but I experience big difference now Eric deserves awards he is an amazing caring guys
6 May 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey there! We’re really happy to hear that our team was able to help you out. Eric will be so happy to hear your kind words 😄
He really looked after you, and we love that 🙌
We’re glad your move from EE to Three feels like a big win 💛 -Ayesha
Excellence service by from wojtek…
Excellence service by from wojtek customer service.
5 May 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Sange, we’re so happy to know you received the best help from Wojtek! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! ☺️ -Ayesha
Great service from Wojtek.😊😊😊
17 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Sonam, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Wojtek made your visit exceptional. -Ashifa
Dan & Aneesa
Both advisors - Dan & Aneesa - Explained deals clearly & in simple terms for me giving me options & saving me mo Rubin my deal. It was tailored to me because they asked questions about what I/my children needed from our contracts. Very happy r dry time I come into Leeds 3 shop.
2 May 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Louise, thank you for sharing your experience! It’s brilliant to hear that Dan and Aneesa took the time to find the right fit for your family and helped you get a better value. We’re so glad you always have a positive visit at our Leeds store! -Shivam
Good service.Nice atmosfer.
Hammad was very nice Good service.Nice atmosfer.
2 May 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Marcin! We love hearing this. Delivering brilliant service and joyful moments is what drives us every day, and we’re glad Hammad brought it to life so beautifully. Thank you for sharing your experience! -Ashifa
Very helpful and quick with the…
Very helpful and quick with the requirements and order. Thanks.
Wojciech was great 👍
2 May 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Ian, every cherished memory is shaped by people like Wojciech, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
The staff were very helpful especially…
The staff were very helpful especially Ane
1 May 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Lorraine, thanks for taking the time to share your feedback.
We’re really pleased to hear the team were helpful, and it’s great to know Ane made a positive impression during your visit. -Shivam
Dan and.his team are happy lovely sales…
Dan and.his team are happy lovely sales team. Ever Smiling and welcoming
30 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Your kind words bring us joy, Dyson. We believe every visit should feel welcoming and empowering, no matter how often you stop by. Dan and the team turned routine assistance into something special for you. -Ashifa
I had no problem Not at all
I had no problem Not at all. Eric great service
27 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Boom 💥 Michael, it’s stellar to know Eric provided such spot-on support. Hope your week stays bright 💫 -Arvind
Three customer service is very good
Three customer service is very good, and the executive sami is very polite and helpful in nature.
22 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Love hearing this ✨ Deepak, great to know Sami offered such polite and supportive care that made your experience shine 😊 -Arvind
The customer service was very good from…
The customer service was very good from Sami he helped me set my phone up and gave me a great deal thank you very much
21 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Abdullah! That’s awesome! We’re so happy to hear that Sami was able to help you secure a great deal. Thank you for the lovely 5⭐ review! -Ayesha
Hammaad in the Leeds shop was very…
Hammaad in the Leeds shop was very attentive and helpful with my queries.
22 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Debbie! We’re delighted Hammaad’s assistance left such a positive impression. -Suhaas
Hammaad gave us excellent service
Hammaad gave us excellent service. He was very patient and knowledgeable. I got everything I asked for. Would highly recommend
20 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Lorraine, it’s great to hear your feedback. We’re really pleased that Hammaad took the time to support you and cover everything you needed. -Shivam
Reply from Three UK - 3Store Leeds (Trinity)
Hey, Atere! We love hearing this. Hammaad brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Faz is a star
Faz is a star. Excellent service. Very impressed with my overall experience. Very happy my new samsung is set up.
19 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Yay, Anita 🎉 Your kind words and 5⭐ truly mean a lot to us. We’re pleased to hear Faz provided such supportive service while getting everything set up on your new Samsung. Enjoy every moment with your new device 😊 -Neha
Farhan provided a exceptional…
Farhan provided a exceptional experience regarding my S26 Ultra upgrade. He handled everything smoothly. A great in store experience overall.
18 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks a ton, Omid! 🎉 We’re so glad everything went perfectly with Farhan, and we can’t wait to welcome you back again! 🥰 -Kashish
Aneesa was great always smiling and…
Aneesa was great always smiling and full of energy thanks for the help
17 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Mildred! It is lovely that our team member stayed so cheerful and vibrant. Aneesa provided wonderful assistance. -Kishan
Nick was absoluty amazinh
15 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for the 5 ⭐ review, Reginalda! It's wonderful to know Nick gave you such great support. -Maryalex
Huge thanks to Eric and Wojtek
Huge thanks to Eric and Wojtek, swapping my sim and getting a new home broadband was painless. A credit to your company both of them. 🙂
15 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Amara! Eric and Wojtek are super happy they could help with your SIM swap and new broadband 😊 We appreciate you taking the time to leave this 📱💡✨⭐ -Ayesha
Reply from Three UK - 3Store Leeds (Trinity)
Hey Rajesh, that’s awesome! We’re glad you had a fabulous experience. 😊 -Veronica
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