Three UK - 3Store Leicester (G'tree Gate) Reviews 

222
TrustScore 5 out of 5

5.0

23 Gallowtree Gate, LE1 5AD Leicester, Midlands, GB


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Rated 5 out of 5 stars

Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy

Company replied

Rated 5 out of 5 stars

Amirah looked after me and wife - gave us a new deal as new customer and dealt with my wueries

Company replied

Rated 5 out of 5 stars

Excellent service by Jibraan and wade - really took care of me and gave me a good deal in store.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leicester (G'tree Gate)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom

  • 01162625846

5.0

Excellent

TrustScore 5 out of 5

222 reviews

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5.0

All reviews

(222)

32,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Very very good

29 June 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hey Venkatesh, thank you for your 5⭐ review! We’re so happy you had a fabulous experience. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Helpful and patient

Helpful and patient. Lucy was fantastic

25 June 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Farai, having supportive and attentive assistance makes a massive difference, and it is wonderful to know that Lucy provided that exact care for you. — Three Social Media Team

Rated 5 out of 5 stars

Jubran sorted me With a new phone for…

Jubran sorted me With a new phone for wife, briĺiant.

23 June 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Pavel, thank you for sharing this. We are glad Jubran helped you choose a new phone and made the whole process smooth for you. We are thankful for your comments.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

Thanks Hayley highly recommend brilliant

Thanks Hayley highly recommend brilliant

23 June 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Paul, thank you for sharing this. We are glad Hayley gave you such a positive experience and that you would recommend us. Thank you for choosing to share your thoughts with us.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

Briliant absolutely lovely staff

22 June 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Truly grateful for the 5⭐ praise, Petr. We are delighted to know our team offered exceptional support.
– Three Social Media Team

Rated 5 out of 5 stars

Lovely and happy you are Thanks Lucy

Lovely and happy you are Thanks Lucy

8 June 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Hassan, we are thrilled to hear that Lucy took such great care of you. Providing a lovely and happy experience while giving you top support is exactly what we aim for. -Shivam

Rated 5 out of 5 stars

Lucy was very nice and she answered all…

Lucy was very nice and she answered all my questions and was very helpful. Sorted me out quickly

5 June 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you so much, Taqwa! 🎉 We’re delighted Lucy could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

Thank you Lucy ,good experience

Thank you Lucy ,good experience

3 June 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Arun, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Lucy. We truly appreciate your feedback. -Neha

Rated 5 out of 5 stars

Exceptional,fast and quick

Exceptional,fast and quick

2 June 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi there 👋 We're thrilled the team provided such stellar efficiency to deliver a completely effortless experience ⚡ -Arvind

Rated 5 out of 5 stars

Luiza and Karin were helping me out…

Luiza and Karin were helping me out thank you! Good, friendly and fair people.

28 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Shahram, thanks for sharing this — really great to hear Luiza and Karin were able to help you out. Wonderful to know you found them friendly, fair and supportive throughout your visit. -Shivam

Rated 5 out of 5 stars

Jibraan

Service Great staff good

18 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Karanpreet, thank you for the fantastic 5⭐ review. We’re glad Jibraan created a great experience for you. -Maryalex

Rated 5 out of 5 stars

Lucy is very polite and friendly

Lucy is very polite and friendly

18 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for this fantastic 5⭐ review, Mahesh! We’re thrilled to hear Lucy provided excellent support. -Neha

Rated 5 out of 5 stars

Nice customer service from Lucy

Nice customer service from Lucy
Have a great experience with Lucy

18 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

That's impressive, Samala. We're super happy to hear that Lucy gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Partiksha made the whole process easier…

Partiksha made the whole process easier and made sure I got the best deal and I was so impressed with her service.

18 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you for the review, Manoj! We truly appreciate you sharing your experience. It’s wonderful to hear that Partiksha helped you secure a deal that met your expectations. 😊 -Samad

Rated 5 out of 5 stars

Amazing service from Lucy

Amazing service from Lucy. Thank you

18 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Saron, we truly appreciate your message. Lucy will be delighted to know her support made your visit so smooth. It’s wonderful to hear you left feeling confident and well looked after. -Manavata

Rated 5 out of 5 stars

Lucy is amazing thank you

18 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

This made our day 🌈 Helen, We’re pleased Lucy left such a strong impression. Here’s to more great moments ahead ✨ -Arvind

Rated 5 out of 5 stars

Is to good and I like it

18 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Woohoo 🎉 Vansh, thrilled to know your experience was fantastic and that you are enjoying everything 🚀 -Arvind

Rated 5 out of 5 stars

Very good service by Jibraan

18 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Simple, easy, sorted! 🎉✨ We’re hyped Jibraan could help you out today, have an awesome week ahead, Michael! 🚀 -Kashish

Rated 5 out of 5 stars

Great serviceby hayley

13 May 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hello there! We’re thrilled to hear you had a great experience with Hayley. Thank you for the review! -Afaq

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