Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
Company replied
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See what reviewers are saying
Amirah looked after me and wife - gave us a new deal as new customer and dealt with my wueries
Company replied
Awesome work by jibraan really helped me in store I appreciate it massively
Company replied
Kıvranman in store the advisor was fabulous, gave me roaming and helped me in store
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
224 reviews
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Great serviceby hayley
13 May 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello there! We’re thrilled to hear you had a great experience with Hayley. Thank you for the review! -Afaq
Friendly nature
7 May 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for the review, Nithin. Glad to hear you had a warm and welcoming experience with the team. -Shivam
Service was informative and helpful
6 May 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you, Josh, for your 5 star review. We’re delighted to hear that you had a wonderful experience 😊 -Maryalex
Luiza and wade helped me in store
Luiza and wade helped me in store - changed my number for me free of charge and gave me a nice tablet too.
4 May 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Karne, thank you for sharing this amazing 5⭐ review! We’re thrilled that Luiza and Wade gave you such a fantastic experience. -Veronica
Pratiksha has been a really good help
Pratiksha has been a really good help. She went an extra mile to top up my SIM and to make sure it works
1 May 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Kantilal, thanks for taking the time to share this.
We’re really pleased to hear Pratiksha took extra care to get everything sorted and made sure your SIM was up and running smoothly. -Shivam
Her customer service is fantastic
Her customer service is fantastic. Received good service today.
1 May 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Emelly, thanks for taking the time to share this.
We’re really pleased to hear you received great support and had a positive experience during your visit. -Shivam
Reply from Three UK - 3Store Leicester (G'tree Gate)
Absolutely love hearing this ✨ Egbetabi, We’re delighted the team offered such standout support and made your visit feel smooth and positive. Wishing you brighter moments ahead ❤️ -Arvind
Reply from Three UK - 3Store Leicester (G'tree Gate)
We truly appreciate your kind words, Nayan. It’s wonderful to know Partiksha made your experience so positive. -Manavata
Reply from Three UK - 3Store Leicester (G'tree Gate)
Boom 💥 Stephne, it’s stellar to hear you had such a prompt and positive experience at our branch 🌟 -Arvind
The service is good and too friendly…
The service is good and too friendly with all customers, I like service.
21 April 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Sunny, your feedback made our day! ✨ We’re glad our team could make you feel comfortable and valued. Our goal is to keep delivering care that makes every interaction special. -Maryalex
Lucy was a brilliant and cheerful…
Lucy was a brilliant and cheerful person also a lovely lady dat listen attentive to customer and give the right answers to every question
21 April 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Elizabeth, it’s lovely to hear how well your visit went. Knowing that Lucy brought such energy, kindness, and real attention to your questions truly stands out. Wonderful to hear her support made the experience so enjoyable for you. -Manavata
Amazing
Excellent help to renew my package in store by wade and Hamza. Brilliant
18 April 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
A smooth upgrade and service that shines, Hamza delivered an experience worth celebrating, Likanga. Thanks for sharing the love. -Ashifa
Very helpful and friendly
Very helpful and friendly, polite and professional.
17 April 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Chantez your delight is our joy. Thank you for sharing your kind words and dropping a 5 ⭐! -Ashifa
Hi Team good service and Everything…
Hi Team good service and Everything good lovely staff
15 April 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Prakash. It is wonderful that our team provided a brilliant experience. We always strive for high standards. Thank you! -Kishan
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for the thoughtful feedback, Nazeer! We’re glad to hear our team member made such a positive impression. -Afaq
Amazing worker helped me a lot Gibraan…
Amazing worker helped me a lot Gibraan was the man that helped us
14 April 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for such a brilliant review, Harley! 🌟 It’s wonderful to hear that Gibraan made the experience easy and enjoyable for you. 😊 -Veronica
The customer service was fantastic
The customer service was fantastic. Easy to communicate with the 3 agent, and very friendly.
Good offer, of what was available, sorting out a new sim and broadband service.
Explained I had a cooling of period!
If I'm not happy then I can come back in to the store.
Service was really quick, with no messing around. Plus all my sim cards were activated for me.
Great service!!
14 April 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thank you for this amazing review! We’re glad to hear that communication was easy, the service was fast, and everything was activated for you. 😊 -Veronica
Reply from Three UK - 3Store Leicester (G'tree Gate)
That's brilliant, Rashim! We're so happy to hear that Lucy gave you all the support you needed. Thank you so much for the 5⭐ review! -Maryalex
Jibraan was very professional and very…
Jibraan was very professional and very helpful
9 April 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Amazing stuff, Sukhveer! 🌸 Great to hear Jibraan made everything feel smooth and easy for you. -Samad
Hamza was very good
9 April 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Arshnoor, that’s fabulous 💫 We’re delighted that Hamza offered steady, reassuring support and left a positive impression. Wishing you great things ahead 💙 -Arvind
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