Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy
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See what reviewers are saying
Pratiksha sorted out my contract really quick. She was fast and efficient and made sure I knew what I was signing before going ahead
Company replied
Amirah looked after me and wife - gave us a new deal as new customer and dealt with my wueries
Company replied
Awesome work by jibraan really helped me in store I appreciate it massively
Company replied
Company details
About Three UK - 3Store Leicester (G'tree Gate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom
- 01162625846
5.0
Excellent
226 reviews
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Very good service by Jibraan gave me a…
Very good service by Jibraan gave me a very good package deal
12 January 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Lucy was very professional with her…
Lucy was very professional with her service and would recommend her
12 January 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi Aarti, thanks for letting us know this was your experience with Lucy, this is what we love to hear from out customers! -John
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey, Aman! 🎊 Great to hear. Hats off to Lucy for making the experience epic. Your feedback means a lot to us! -Afaq
Jibraan was amazing and very patient
Jibraan was amazing and very patient. He was able to explain in detail as I was getting a new contract for the first time. He was a big help :)
10 January 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Excellent customer Survive.
Excellent customer Survive by Lucy, she is so nice, she makes me so comfortable and visit the store again and again. Love you Lucy❤️.
I am so satisfy to using the Three.
Thank you Three.
9 January 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent service
Excellent service and lots of help from Jibraan ( for a very untechnolgy person). Very good service
8 January 2026
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your 5 ⭐ review, Abeera, and it's lovely to hear that you're happy with the service. We appreciate you taking the time to share this with us 🎊. -Michael
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Sami, that’s marvelous! A big shoutout to Lucy for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Valentins, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Very good service by Jibraan
29 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
excellent customer service by partiksha…
excellent customer service by partiksha loved it
26 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Ajay, we love hearing this! Big kudos to Partiksha for making your experience shine 💜 -Manavata
Muhammad’s Service was 100%
Muhammad’s Service was 100%. Brilliant customer service and a good discount.
24 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
That’s fantastic, Gafar! We’re so pleased that Muhammad provided such great support. Thank you for taking the time to share your experience with us. -Manavata
Reply from Three UK - 3Store Leicester (G'tree Gate)
Wow, Askalu! ✨ We’re thrilled to know Muhammad delivered an experience worthy of five stars. Your feedback truly makes our day. -Ashifa
Great customer service would recommend
Great customer service would recommend, super friendly and helpful staff
22 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hi there, thank you for your 5 ⭐ review and for taking the time to share your experience! We're thrilled to hear you received excellent service. It truly means a lot to us. -Suhaas
She did a great joy the process was…
She did a great joy the process was really fast and am happy 😊
22 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey, that’s fabulous! We’re so glad she was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Kishore, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
Good experience and customer service
Good experience and customer service
15 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for your feedback, Ranjith, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Amirah, Mo and Louisa were very helpful
Amirah Mo and Louisa were very helpful. Very friendly and I am very happy with the service I received - happy to be part of the 3 family! Thank you guys
13 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hello Laura, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Jibraan has gave me amazing customer…
Jibraan has gave me amazing customer service. He made me feel welcome from the get go and listened to me my needs and recommended a phone which I love. He also set it up for me on the same day. I would recommend coming here.the whole store and the team is here
13 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Hey Fadumoomar 😊
Thanks for taking the time to share your fantastic experience in one of our stores. Great work Jibraan 🎉 -Jade
Pratiksha was really helpful and…
Pratiksha was really helpful and knowledgeable. She talked me trough all my options. Very patient and understanding. Great customer service
12 December 2025
Unprompted review
Reply from Three UK - 3Store Leicester (G'tree Gate)
Thanks for this fantastic 5 ⭐ review, Agnieszka! We absolutely love hearing this. A huge shoutout to Pratiksha for being so helpful! Hope you have a wonderful day 😊 -Kashish
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