Three UK - 3Store Leicester (G'tree Gate) Reviews 

222
TrustScore 5 out of 5

5.0

23 Gallowtree Gate, LE1 5AD Leicester, Midlands, GB


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Rated 5 out of 5 stars

Lucy has been great looking after my husband in hus journey of getting a new phone. Professional and always smiling. Thank you Lucy

Company replied

Rated 5 out of 5 stars

Amirah looked after me and wife - gave us a new deal as new customer and dealt with my wueries

Company replied

Rated 5 out of 5 stars

Excellent service by Jibraan and wade - really took care of me and gave me a good deal in store.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leicester (G'tree Gate)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Gallowtree Gate, LE1 5AD, Leicester, Midlands, United Kingdom

  • 01162625846

5.0

Excellent

TrustScore 5 out of 5

222 reviews

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5.0

All reviews

(222)

32,793 reviews in the last 12 months

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Rated 5 out of 5 stars

It's good behavior solve my problem…

It's good behavior solve my problem also and to understandabal parson jibraan .

Thank you so much jibraan

30 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Lusy

Lusy
I WOULD LIKE TO DESCRIBE THE STAFF MEMBER BECAUSE
She was sweetly friendly and she have a good communication.Skills and she helped me a lot by changing my contract and i'm really happy for the customer service . Thank you for your help lusy

29 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you for sharing, Nid. We’re thrilled Lusy’s kindness and support made your experience outstanding. -Suhaas

Rated 5 out of 5 stars

Lucy is really helpful

Lucy is really helpful. Great service

29 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Bella, your feedback fills us with joy! 🌟 We're delighted to hear that Lucy made your experience seamless. We hope you have a wonderful day! -Afaq

Rated 5 out of 5 stars

Lucy is helpful

Lucy is helpful. Very happy customer

27 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hey, now that’s what we call fantastic service and support, thanks PB for sharing this with us! 🥰 -Kashish

Rated 5 out of 5 stars

Excellent service by Jibraan will…

Excellent service by Jibraan will definitely come back

26 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for this fantastic review, Punu! We’re thrilled to hear Jibraan provided amazing support. We look forward to welcoming you back again! -Neha

Rated 5 out of 5 stars

Amirah was great

Amirah was great ! 10/10 service :)

24 January 2026
Unprompted review
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Reply from Three UK - 3Store Leicester (G'tree Gate)

Thank you for sharing your review, Portia. It’s wonderful to know Amirah provided such excellent service 😊 -Shivam

Rated 5 out of 5 stars

Lucy has gave me excellent customer…

Lucy has gave me excellent customer service. She has sorted my problem out very quick.

23 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Chris, we’re overjoyed to hear that Lucy turned your day around and made everything easier. Wishing you smooth, happy moments ahead! 😊 -Ayesha

Rated 5 out of 5 stars

Karin is good and give me best deal

21 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

That’s fantastic to hear, Gurwinder! Karin provided exceptional support and made sure you found the perfect option. Have a great day! -Manavata

Rated 5 out of 5 stars

Lucy is really helpful

21 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Fantastic stuff, Mark! We’re so glad to hear that Lucy gave you such great support. Thank you for taking the time to leave this 5 star review. 😊 -Kashish

Rated 5 out of 5 stars

Lucy is really professional

Lucy is really professional. Great service.

21 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Chloe, your words truly spotlight Lucy’s dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind

Rated 5 out of 5 stars

Very good service by Jibraan

20 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Bravo, Anuksa ! 🎊We're super happy Jibraan delivered such an exceptional experience. Thank you for sharing your amazing feedback!  -Ashifa

Rated 5 out of 5 stars

Lucy was very helpful with setting up a…

Lucy was very helpful with setting up a broadband and sim connection for my family members

19 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Junaid, it’s brilliant to hear how well Lucy looked after you! We’re glad they made it simple to get those new accounts up and running for your family. -Kishan

Rated 5 out of 5 stars

Pratiksha was amazing and really very…

Pratiksha was amazing and really very helpful. Provided us with care

16 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

We truly appreciate your kind words, Sukh! 💫 We’re so glad that Pratiksha was able to support you with such care and professionalism. -Veronica

Rated 5 out of 5 stars

Nice staff

Nice staff. Really friendly. Recommended Lucy.

15 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

That’s wonderful, Bhawna! 🎉 Your review is a true celebration moment. We’re delighted to know Lucy made your experience great. Your feedback is truly appreciated. -Manavata

Rated 5 out of 5 stars

Lucy provide a really good service

Lucy provide a really good service. Recommended

14 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Thanks for your 5 ⭐ review, and it's lovely to hear that you enjoyed great customer service from Lucy. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Excellent service

Excellent service. Lucy is really helpful

12 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hello Sarfunnisa, thank you for the wonderful review. It's a pleasure to receive such kind comments about Lucy. -Suhaas

Rated 5 out of 5 stars

Lucy was very professional with her…

Lucy was very professional with her service and would recommend her

12 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hi Aarti, thanks for letting us know this was your experience with Lucy, this is what we love to hear from out customers! -John

Rated 5 out of 5 stars

Great service

Great service. Lucy is really good.

12 January 2026
Unprompted review
Three UK - 3Store Leicester (G'tree Gate) logo

Reply from Three UK - 3Store Leicester (G'tree Gate)

Hey, Aman! 🎊 Great to hear. Hats off to Lucy for making the experience epic. Your feedback means a lot to us! -Afaq

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