Visit market street office in Manchester to buy broadband service. Everything setup in couple of mins and flawless service was provided by Nilza.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth
Company replied
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more
Company replied
Anto was very helpful and explain well I'm happy to be here rather than call. Amazing experience in store 10/10
Company replied
Company details
About Three UK - 3Store Manchester (Arndale)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
27 Market Street, M1 1WR, Manchester, North, United Kingdom
- 01618328489
4.8
Excellent
353 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ameen’s customer service was 10/10
Ameen’s customer service was 10/10, extremely friendly and helpful. Sorted my issue out with ease
11 May 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for sharing, jay! 🎉 Ameen clearly delivered amazing service, and hearing that you gave us a perfect 5⭐ truly makes our day. 🥰 -Ayesha
Reply from Three UK - 3Store Manchester (Arndale)
Thank you, Blessing! We’re so glad you enjoyed the great and quick service. Bis will be thrilled to hear this. -Ayesha
Excellent customer service from Marcus
11 May 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Grateful for your message, Samuel. Wonderful to hear Marcus provided the level of support you were hoping for. We’ll make sure he sees this. -Manavata
Rash very good service thanku so much
9 May 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Shafi, thank you for your kind feedback! We’re really glad Rash was able to support you and make things easy. Your appreciation means a lot to us. -Suhaas
Sidra customer service was amazing and…
Sidra customer service was amazing and good ,her communication very effective ,easy and understanding.and she is very professional and good at what she does kudos to her
9 May 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Kate, thank you for your lovely feedback! We’re delighted Sidra delivered clear and attentive service, making everything comfortable for you. -Suhaas
Shout out to Anto for being amazing!
Anto was so friendly and helpful, she went above and beyond in making me feel welcome and supported, 10/10 would recommend asking her for help!
9 May 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Nickie, thank you for the amazing feedback! We’re so pleased to hear Anto made your visit memorable and welcoming. Your recommendation really means a lot to us. -Suhaas
Had a wonderful experience with Nilza
Had a wonderful experience with Nilza.
She was so nice and helpful
5 May 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Jonah, great to hear Nilza made such a positive impression and supported you so well during your visit. -Shivam
Javs helped me today and helped me get…
Javs helped me today and helped me get a new phone. I was very pleased with the service. Thank you javs
5 May 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Faisal, we’re glad your experience was such a good one. Javs offered brilliant assistance and helped you get set up with your new phone. -Manavata
I met Attique in three store
I met Attique in three store, Perfect explanation, and customer welcoming, he's friendly and nice
4 May 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
This is fantastic to hear, Atinuke! ✨ We’re delighted that Attique made such a positive impression with his clear guidance at our store. Hope you have a wonderful day! 😊 -Maryalex
Came in with my phone stating no sim…
Came in with my phone stating no sim available. Rash was really helpful ended up leaving with a great broadband deal and a cheaper contact sim than I already had. Can not thank her enough.
3 May 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Kaylem, thanks for sharing this with us. It’s great to hear Rash was able to help you sort everything out and find options that worked better for you. -Shivam
Abigail and tyler both done great job
Abigail and tyler both done great job
Thankss
30 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
This is the kind of feedback that makes us smile, Syed! 😊 We’re thrilled to know Abigail and Tyler made such a strong impression. 🌟 -Veronica
Excellent service
I went in to the Manchester Arndale store after ordering a wifi hub online. I dealt with Nilza who was really helpful, not only did she keep things moving quickly she also got me a better offer than I originally ordered. Excellent service from Nilza
27 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey Naeem, that’s fantastic! 🎯 Nilza at our Manchester Arndale store went above and beyond with quick service and a better offer than expected. Thank you for this brilliant 5⭐ shout out! 🌟 -Samad
Nilza she is very good lady
Nilza she is very good lady . Customer service is very good
27 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Muhammad, it’s wonderful to hear how Nilza made such a positive impression on you. Her kindness and professionalism clearly stood out. -Manavata
The good lady Nilza with a good manners
The good lady Nilza with a good manners
27 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey Atif, that’s brilliant! We’re thrilled to hear that Nilza made such a strong impression on you, and we hope we can make it a perfect 5 next time. 😊 -Veronica
I lost my phone a couple days ago
I lost my phone a couple days ago. I came to the shop for help on how the insurance claim works. I spent over an hour with Blessing who helped me through the whole service.
26 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi, Yohannes! We’re really pleased our team could take the time to walk you through the insurance process and make sure everything was handled properly. Thank you for sharing this! ☺️ -Prabhjeet
Came to the Manchester city centre…
Came to the Manchester city centre store, Mian was super helpful. Sorted us out gave us good prices and got what we needed.
Thanks for all your help
25 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Moiz, it is great to hear that Mian provided such helpful support at our Manchester City Centre store. We are glad he could find the right solutions and pricing to meet your needs, and we really appreciate you sharing your thanks with the team. -Kishan
Abbie was very polite
Abbie was very polite, professional at her job, very helpful she took her time and explained every detail about the deal to and all the options that are there for as a customer
23 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hello Isata, every cherished memory is shaped by people like Abbie, whose dedication truly stands out. Notes like yours, always make us smile. -Ashifa
I was greeted by ommar and he was very…
I was greeted by ommar and he was very polite and helpful in choosing a sim plan
22 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hi Zain. It is wonderful that Ommar provided such brilliant support while you were selecting your new connection. -Kishan
Marian was amazing sorted my issue
21 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That's wonderful to hear, Gurpreet! 😊 We’re delighted that Marian was able to resolve your concern and provide such great support. -Maryalex
David who served me was prompt and…
David who served me was prompt and knowledgeable, and served me with no fuss - just what I was after 👍
20 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That’s impressive, John 🎯 It is brilliant that David used his stellar expertise to ensure a prompt and efficient experience that was spot-on for you 🌟 -Arvind
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.