Visit market street office in Manchester to buy broadband service. Everything setup in couple of mins and flawless service was provided by Nilza.
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See what reviewers are saying
nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth
Company replied
Anto was very helpful and explain well I'm happy to be here rather than call. Amazing experience in store 10/10
Company replied
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more
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Company details
About Three UK - 3Store Manchester (Arndale)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
27 Market Street, M1 1WR, Manchester, North, United Kingdom
- 01618328489
4.8
Excellent
349 reviews
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Lovely staff called biswarupa she was…
Lovely staff called biswarupa she was Very fast and efficient and she gave lovely service aswell
19 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
This truly brightened our day, Monica. The way Biswarupa handled everything with ease and charm shows the level of care she brings to every interaction. She definitely made your experience stand out. -Manavata
I came to get a braod band
I came to get a braid band. The service was fast and awesome. Anto make all process easier and seamless, Kudos to her.
16 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you for sharing your experience. We’re glad Anto made the process simple and efficient, ensuring everything went smoothly. We appreciate your positive feedback. -Suhaas
I had a lot of trouble ordering my upgrade
I had a lot of trouble ordering my phone online, a lot of technical issues and my order wouldn't go through, marcus helped me get the best deal and get my upgrade ordered
12 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you, Madison. We’re pleased Marcus provided expert assistance and ensured your upgrade was completed with excellent value. -Suhaas
Ateeqe was superb today and saved me…
Ateeqe was superb today and saved me and my family a lot of money. Thank you.
13 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hey there, it’s fantastic to hear how Ateeqe made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Marcus from the market street 3 store…
Marcus from the market street 3 store is very open and welcoming,he made upgrading my phone so easy whilst making sure i understood everything. Absolute credit to the store.
13 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you for the 5⭐ review! We’re delighted Marcus at Market Street made your upgrade simple and ensured you felt fully supported throughout. -Suhaas
My experience with Hayley was super…
My experience with Hayley was super today.The best customer service I have with her.Pleasr give Hayley a pay rise.She is so brilliant and welcoming.Thank you.
13 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Karine, thank you for sharing this. It’s great to hear that Hayley made the experience smooth and delivered such attentive support. Have a wonderful day! -Afaq
Reply from Three UK - 3Store Manchester (Arndale)
Hi there, we’re delighted Bisrupa gave you such supportive service during your visit. -Shivam
Excellent
Excellent, honest customer service, timely resolution to my two problems, service with a smile and very informative. Got me a good set up sorted within half an hour. Would recommend again. Marcus was genuine and helpful and Is a credit to Three.
12 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
That’s impressive, James 💫 We’re glad that Marcus guided you with such honesty, solved both concerns promptly, and had your setup ready in great time. He’ll be delighted to know his efforts earned your kind recommendation ❤️ -Arvind
Very helpful
Anto helped my college David set up our new phone contract helping him pick the right plan advising him of all the promotions available.
8 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for your feedback, Richard! 😊 We’re happy to hear that Anto made the process easy for your colleague David and helped him pick the perfect plan. -Veronica
Attique was really helpful
Attique was really helpful! 100% would recomend
8 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Amazing, Oli! We’re delighted to hear Attique gave you such outstanding support. Thank you for recommending us so highly! 😇 -Prabhjeet
Great support
We called in the Manchester branch on Market Street and a lovely guy named Attique helped me with the new phone I purchased in January from the Ashton- Under-Lyne branch.
I was having trouble with the phone cutting out on calls and no signal sometimes.
Many thanks to Attique!!
7 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
It’s wonderful to hear Attique gave you the support you needed. We’re glad he made your visit smooth and appreciate your thoughtful feedback. -Suhaas
Rhys (Reisse) was a superb help…
Rhys (Reisse) was a superb help resolving an e-sim issue in store. Wanted to make sure the whole process was sorted end to end (which it was). Top support.
7 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you for your lovely feedback, Alistair! We’re so happy to hear that Rhys looked after you so well and supported you with everything you needed at our store. 😊 -Veronica
Attique was helpful to me when I went…
Attique was helpful to me when I went in to enquire about the high charges on my account. He put in on a plan that reduced my bill significantly and served me with warmth and empathy.
7 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for taking the time to share this, Omowo! We’re glad that Attique made everything clear and helped you save on your bill. 😊🙌 -Veronica
Hayley- Outstanding Customer Service
Outstanding Customer Service I received today from Hayley, She was able to discuss my account with me & recommendations about my plan whilst also providing me with helpful information, Hayley explained everything clearly to me ensuring I left without any questions unanswered. Thank you Hayley for your assistance you are amazing at your Role😊
6 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Woohoo 🎉 Amy, your words light up our day! We’re pleased that Hayley offered steady guidance and reassuring support. Wishing you great things ahead 💙 -Arvind
The empliyess very so friendly and…
The empliyess very so friendly and hayley was so friendly suggested so many good plans and it was a very good experience
3 April 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Nandhini, we really appreciate your feedback ✨. Hayley’s approachable manner and thoughtful suggestions clearly made your visit enjoyable and worthwhile. -Shivam
Excellent customer service (NILZA
24 March 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Bravo, Fred! 🎊 We’re thrilled to hear that Nilza made your experience remarkable. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq
Amain was very exceptional with service…
Amain was very exceptional with service delivery.
24 March 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thank you for taking the time to leave such thoughtful feedback, Emmanuel! So glad Amain made the whole process easy and seamless for you. 🙌 -Veronica
Setting up broadband
Went in store to collect my device and was told by Marcus I could have a better device for the same price. The customer service was great and very thorough. I would highly recommend!
22 March 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Woohoo Emily 🎉 Delighted to hear Marcus offered clear and caring support and made your visit pleasant. It’s wonderful to know the value at the same price stood out. Your recommendation is truly appreciated. Enjoy your new device 😊 -Arvind
Oh I love Hayley
Oh I love Hayley! All the best options are shown clearly with my questions answered to the point! Professional and friendly! Recommend her!!
21 March 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Hello there, it’s great to hear that Hayley provided a professional and friendly experience. We always aim to keep things simple, and we're glad she could answer your questions directly to help you find the best options. Thank you for sharing your recommendation with us! -Kishan
Anto was helpful and courteous
Anto was helpful and courteous. She listened carefully to my concern and provided a clear solution. Although I had to wait a bit, the assistance I received was professional and effective. Overall, a good experience.
19 March 2026
Unprompted review
Reply from Three UK - 3Store Manchester (Arndale)
Thanks for the lovely review, Abdul! 🌟 We’re really glad Anto took great care of you and provided an effective solution. 🙌 -Veronica
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