Three UK - 3Store Manchester (Arndale) Reviews 

351
TrustScore 5 out of 5

4.8

27 Market Street, M1 1WR Manchester, North, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visit market street office in Manchester to buy broadband service. Everything setup in couple of mins and flawless service was provided by Nilza.

Company replied

Rated 5 out of 5 stars

nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth

Company replied

Rated 5 out of 5 stars

Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more

Company replied

Rated 5 out of 5 stars

Anto was very helpful and explain well I'm happy to be here rather than call. Amazing experience in store 10/10

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manchester (Arndale)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 27 Market Street, M1 1WR, Manchester, North, United Kingdom

  • 01618328489

4.8

Excellent

TrustScore 5 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(351)

32,568 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job from Marcus

Great job from Marcus. Helped me with my plan very quickly and was very friendly. Overall good experience at Three.

21 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hey Angel, thanks for sharing your lovely experience! 🎯 Great to hear Marcus provided friendly, helpful support and guided you to the plan that suited you best. Wishing you great things ahead 💙 -Arvind

Rated 5 out of 5 stars

bis was amazing she was so helpful…

bis was amazing she was so helpful saved me money and gave me great advice - she is a definite asset to your company

20 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hello William, we’re delighted Bis offered valuable guidance, helped you save and showed the dedication that makes her exceptional. Thank you for sharing your amazing feedback! -Suhaas

Rated 5 out of 5 stars

Bis is such a lovely girl

Bis is such a lovely girl. I would totally recommend customers to go to Bis. Lovely experience. Thanks

20 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Wow, Ruth! 🎉 It’s wonderful to hear that Bis made your experience seamless and that everything went so smoothly for you. Enjoy the rest of your day! -Neha

Rated 5 out of 5 stars

Reece

Reece, mega thank for his absolutely amazing help, service and warming atmosphere.

18 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Marek, thank you for sharing this. It’s wonderful to hear that Reece and Mega created such a warm experience and provided exceptional support throughout your time with us. Enjoy the rest of your day. -Afaq

Rated 5 out of 5 stars

I went into 3 and got the best service…

I went into 3 and got the best service from Javeria, she was extremely welcoming and kind and helped resolve my issue. I upgraded my sim and got a great offer thanks to Javeria for her help.

15 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

We’re thrilled Javeria could guide you seamlessly into your upgraded journey, Emily. She ensured you walked away with not just a great offer but a truly memorable experience of care. -Ashifa

Rated 5 out of 5 stars

Great customer service

Bis was incredible from start to finish, friendly, informative and efficient. I would highly recommend

12 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Damien, it’s wonderful to hear that Bis delivered such clear guidance and attentive service. Thank you for taking the time to leave such a brilliant 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Fast service

Seen to quickly. Jaz was great!

She was clear, sorted cancelling and renewing my contracts really quickly.

Also appreciated the step by step instructions on cancellation.

Shame I couldn’t just cancel in store though!

11 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

From start to finish, Jaz ensured every detail was handled with precision and care, turning a complex task into a seamless solution. Thank you for your kind words. Enjoy the rest of your day! 😊 -Ashifa

Rated 5 out of 5 stars

I went there today….Met Javeria..she…

I went there today….Met Javeria..she helped us alot…acknowledgeable customer service ….

11 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hi Fardeen. It’s wonderful to hear Javeria gave you such attentive and supportive service during your visit. Thank you for sharing your experience with us. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Getting phone and contract

Reese was incredibly helpful and giving great advice on what phones best and what contract to get

10 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hello Elizabeth, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Anto ,was amazing loved her energy and…

Anto ,was amazing loved her energy and veryy helpful

10 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hi Lalit, we’re thrilled Anto’s friendly and supportive approach made your visit so memorable 💙. Thanks for your kind words 🌟. -Shivam

Rated 5 out of 5 stars

The staff was good

The staff was good. The guidance they give is absolutely perfect. Especially one of the staff member named Anto, she is really nice. Friendly dealing it was.

10 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hey Harris! It sounds like the crew and especially Anto provided such fabulous support that your visit became unforgettable and truly earned a brilliant 5 ⭐ -Ashifa

Rated 5 out of 5 stars

I like Anto’s nails.

I like Anto’s nails.

10 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Thank you, Usman. It’s great to hear that Anto made such a memorable impression. Have a wonderful day. -Manavata

Rated 5 out of 5 stars

Bis she’s really kind she helped us.

9 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Such lovely feedback, Aye. Bis created such a welcoming and supportive experience for you, and we’re glad you felt so well looked after 😊. -Manavata

Rated 5 out of 5 stars

bis was fab!

bis was fab!

9 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Thanks for sharing this, Sian! Wonderful to hear Bis made such a great impression. ⭐😊 -Veronica

Rated 5 out of 5 stars

Aby was wonderful

Aby was wonderful, kind and generous with coping with the questions put across to her during out visit. She provided advice that was sincere and helpful. I’m proud to be a Three customer after having been served by Abi. I will convert my family and friends to the 3network.

8 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Wonderful feedback, Tiri! 🌟 Aby’s dedication and genuine guidance created a meaningful experience, leaving you inspired and building your confidence in choosing the Three network. -Manavata

Rated 5 out of 5 stars

Bis was very helpful and made it a very…

Bis was very helpful and made it a very easy and quick process to get a new phone

8 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Dion, thank you for your outstanding 5 ⭐ review! We're thrilled to hear that Bis made your experience epic and ensured your new phone was ready to use. Have a wonderful day! -Afaq

Rated 5 out of 5 stars

Abi was very great

Abi was very great
Amazing service

7 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

It’s wonderful to know you had a positive experience, Samuel. We’re happy Abi delivered the support you needed. -Suhaas

Rated 5 out of 5 stars

Abigail is very helpful and informative What a great experience al sorted in aa…

What a great experience al sorted in aa couple of minutes
Abigail give us the best service and don’t take any time and all servers me very well

7 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hi Maan, it’s great that Abigail was efficient and provided the details you needed. We’re pleased she could get everything settled for you in a short window and make sure you had a positive experience. -Kishan

Rated 5 out of 5 stars

Was very helpful and explained…

Was very helpful and explained everything in detail, very happy with the service from reisse

7 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hey Bailey 🎊, Reisse truly rocked it! We’re overjoyed that the fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa

Rated 5 out of 5 stars

Bis nice and friendly stuff

Bis nice and friendly stuff

6 February 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hi Wali! It’s fantastic to hear that our colleagues made you feel welcome. We’re glad you had a positive interaction with the team. -Kishan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look