Three UK - 3Store Sheffield Crystal Peaks Reviews 

83
TrustScore 5 out of 5

4.8

Unit 7, Crystal Peaks shopping centre, S20 7PN Sheffield Crystal Peaks, Midlands, GB


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Rated 5 out of 5 stars

The staff member in the 3 store at crystal peaks called tom. Was excellent. His customer service made me stay with 3 mobile as I was going to leave. I left this store really happy.

Company replied

Rated 5 out of 5 stars

Great experience from start to finish, extremely friendly helpful staff, knowledgeable to what I required, great price everything explained. Nateo was polite friendly and very helpful, credit to your... See more

Company replied

Rated 5 out of 5 stars

I ordered a broadband deal online. I went in store to pick it up but I got advised to take out an add on instead as I'm already with Three so it was cheaper overall for me. Tom was such a great help,... See more

Company replied

Rated 5 out of 5 stars

Nateo at Crystal Peaks, along with his colleague were very helpful and sorted us out with a new 5G home hub for less than we're paying for poorer connection speeds, as well as an eSIM for my personal... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Sheffield Crystal Peaks

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 7, Crystal Peaks shopping centre, S20 7PN, Sheffield Crystal Peaks, Midlands, United Kingdom

  • 01142483003

4.8

Excellent

TrustScore 5 out of 5

83 reviews

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4.8

All reviews

(83)

32,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Explained everything throughly and…

Explained everything throughly and answered all my questions

24 September 2025
Unprompted review
Three UK - 3Store Sheffield Crystal Peaks logo

Reply from Three UK - 3Store Sheffield Crystal Peaks

Hi there, thanks for getting in touch with us about this, we're really happy to see you had the experience we want for our customers! -John

Rated 5 out of 5 stars

I had a great experience In store today…

I had a great experience In store today and was given great advice from tom and ryan. I am really happy with the service provided in store.

23 September 2025
Unprompted review
Three UK - 3Store Sheffield Crystal Peaks logo

Reply from Three UK - 3Store Sheffield Crystal Peaks

Thanks for sharing this with us, Chantelle, and we're so glad to hear that you enjoyed your experience at the store today with Tom and Ryan. We're glad you've given feedback on our store colleagues, and we hope to maintain these standards for you and all customers :) -Michael

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