Really great experience with Rafeeah at the Three Store on Fargate in Sheffield. She listened to exactly what I needed and found me an option that was comfortably within my budget, without any hard s... See more
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Akaash was amazing in finding me the best option for my phone. I have been with Three for 15 years and have not seen customer service like this! He is a credit to the company and deserves all the reco... See more
Company replied
Akaash provided very friendly service and made the process of upgrading really straight forward and helped us find the best deals
Company replied
Hayley is friendly & helpful, gave me a great deal thank you .
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Company details
About Three UK - 3Store Sheffield (Fargate)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
No. 1 49/63 Fargate, S1 2HD, Sheffield, Midlands, United Kingdom
- 01142725160
4.9
Excellent
106 reviews
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Had issue with virus on phone
Had issue with virus on phone, Tony helped me remove and get me back up and running. Thanks very much Tony 😀
17 June 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hey Lionel, that’s fabulous! We’re delighted that Tony made your experience smooth and seamless. 😊 -Veronica
Super Akaash!
Been having aload of issues upgrading my phone online and over the phone, always running into issues over the past couple of months.
Wandered past the store today thought I’d give it a bash, within an hour Akaash sorted everything out upgraded and sorted! Thank you Akaash
10 June 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi Huey, we’re really pleased to hear this turned around for you. After all the setbacks you faced online and over the phone, it’s great that Akaash was able to step in and get everything sorted so quickly. 😇 -Prabhjeet
Abdi is superstar and his service is…
Abdi is superstar and his service is too good and his experience is shown in his working style.
4 June 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi Deepak, great to know Abdi made such a strong impression and brought real expertise to your experience, delivering a consistent and well‑rounded outcome. -Kishan
Great service in store
Akaash took the time to explain everything clearly to me so I could make an informed choice. I felt valued as a customer and was treated exceptionally well despite my limited technical knowledge and understanding. I came away with all that I needed at a very competitive price. Very helpful and friendly staff.
23 May 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi there, we really appreciate your feedback. Fantastic to hear Akaash took the time to guide you through everything and made you feel valued throughout your visit. -Shivam
Contract Phones
My mother and I went in for a Samsung phone but was overwhelmed by the prices. However Abdirahim helped us both get two new phones on contract with an even better phone model. He offered many different options to suit our needs perfectly and was very attentive. My mother also purchased a tablet with a discount thanks to Tony which she is incredibly happy with. The customer service is truly amazing.
20 May 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hey, Aaliyah! We're absolutely thrilled to hear that Abdirahim was able to turn an overwhelming situation around and help both you and your mother find the perfect contract options. It is also wonderful that Tony could step in and secure that discounted tablet for your mother. were so glad she is happy with it! 🥰 -Prabhjeet
I came to this store wanting an iPhone…
I came to this store wanting an iPhone and somehow my credit check did not pass i have been with 3 for a couple years and never missed a bill. Zaf helped me fill out an email that then got overturned and I could collect the phone. Zaf was very good he helped me setup the phone and gave me a great deal as well as help me with any questions and issues I had. 10/10 service will recommend my family and friends to come see zaf.
14 May 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Thank you so much for sharing this, Lorcia! Zaf, are top notch in their work, and we are so happy to know they made a difference. After all, kindness really is the ultimate superpower! And hearing that you gave us a perfect 10/10 truly makes our day. 🥰 -Kashish
I had a really good experience
I had a really good experience when I came in Saturday morning from Tony. He was very helpful and is a really kind person. Would definitely recommend!
9 May 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Wow Karen! It’s wonderful to hear that our colleague made everything effortless and ensured such a smooth experience. It’s great to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha
Excellent service on upgrade and…
Excellent service on upgrade and overall competence also excellent
Tony thanks a million
7 May 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Thank you for sharing your experience. ✨ We’re pleased Tony was able to guide you through your upgrade seamlessly. 🎉 -Neha
Akaash really did a good job
28 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi Haridasu, we're delighted you had such a smooth experience with Akaash. Thank you for the amazing 5⭐ review! -Maryalex
I had a great experience in E3 shop.
I had a great experience in the E3 shop. How to describe such a warm welcome.
Thanks Eboni & Raf.
24 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Thanks for the love and the 5⭐ rating! We’re so glad you felt comfortable and welcomed by Eboni and Raf. -Ayesha
Raf was amazing she helped me with a…
Raf was amazing she helped me with a new sim and home broadband. Tony was a legend with his demonstrations. Eboni showed me around the tablets and explained everything amazing. Would recommend everybody in this store
24 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Thank you for taking the time to share this lovely review, Jane. We're delighted to hear that Raf, Tony, and Eboni provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
Lorna
Lorna was an amazing person to work with while sorting my contract!
23 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Boom 💥 Alexandra, it’s stellar to hear that Lorna provided such spot on expertise while finalising your contract ✨ -Samad
Lorna is the best ever
23 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Thanks for leaving your feedback, Chukwuka. We’re pleased to hear Lorna made such a great impression and provided a positive experience. -Shivam
Raf really looked after me
Raf really looked after me, phone was running slow, I was upgraded to a brand new shiny phone and all information transfered for me. Massive thank you once again.
23 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Speed restored, upgrade secured, and every detail handled with care Raf made sure your tech transformation was nothing short of brilliant. Enjoy your new phone, Carl! -Ashifa
Zaf was really good and helped me with…
Zaf was really good and helped me with all my issues and he was even training a new starter and still kept focus on me as a customer highly recommended best shop in town
22 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Boom 💥 Sahoura, hearing that Zaf provided such a polished experience while mentoring a colleague is fantastic! It is lovely to know his dedicated focus ensured your concerns were resolved so proficiently. Your high recommendation for our team is a stellar highlight 🌟 -Arvind
Tony sorted issues out with Phone
I was having big issues with pop ups on device, Tony was amazing and got rid of all the rubbish off phone and explained what was causing this so I could know going forward. He also welcomed me back if I have any further problems. Thanks again Tony appreciate it.
22 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi Alan, thanks for letting us know! It’s brilliant to hear you had a positive experience and that Tony could clear those issues up for you. -Shivam
Customer Service - Raf
Raf offered great customer service and sorted my new sim with no issues. Friendly and efficient.
18 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi, Sam! We're delighted to hear Raf provided such friendly and efficient service while setting up your new SIM. 😇 -Prabhjeet
Tony was amazing
Tony was amazing. Was having issue with running out of data with Vodafone. He sorted me an amazing deal 50x more data for similar price. He was absolutely perfect. Thank you once again.
17 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Hi Irene,
We really appreciate your feedback! It’s great to hear that Tony helped resolve your data issue and found you such an amazing offer. Thank you for choosing us and for taking the time to share your experience. -Shivam
Thank you to Tony for sorting my data…
Thank you to Tony for sorting my data transfer and getting me back up and running on new device. Also sorted mums new sim card. Thank you once again
14 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Bravo, Nicola! 🎊 We’re delighted to hear that Tony made both your experience and your mom’s truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐⭐ review. -Kashish
Tny has been amazing
Tny has been amazing, I upgraded my SIM only 2 weeks ago and now returned to purchase a brand new phone due to recommendation from Tony, he has also welcomed me back in to store once I receive the device to get me all set up
14 April 2026
Unprompted review
Reply from Three UK - 3Store Sheffield (Fargate)
Boom 💥 Ann, love hearing this! Tony helped you move forward from SIM‑only to your new phone with calm, clear support, and he’s set to welcome you back for the setup. Excited for what’s ahead ✨ -Arvind
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