Good service
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Kev and the team did a great job helping to upgrade me and my sister, all of our data was swapped over and the new phones all set up, brilliant service!
Company replied
Kevin Shaw was absolutely amazing! His customer service was incredible, he sat and broke down all key components of each device and helped me choose the right one for me! Thank you so much!!
Company replied
We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... See more
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Company details
About Three UK - 3Store Shrewsbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41-42 Pride Hill, SY1 1DN, Shrewsbury, Midlands, United Kingdom
- 01743243526
4.9
Excellent
126 reviews
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Very polite and professional
Very polite and professional!
Highly recommended seeing Millie to sort you out!
20 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
That’s impressive, Kimberley 🎯 we are pleased to hear that Millie provided such polite and expert guidance. Your recommendation means a lot 🌸 -Arvind
Very good sale person
Very good sale person
Very knowledgeable in her job
20 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Incredible to hear, Peter 🌟 it is fantastic that our colleague displayed such expert knowledge and top‑tier guidance 🚀 -Arvind
Millie and Sam were great help
Millie and Sam were great help, they sorted out a new account for me and at a great price too. Great customer service would definitely recommend
14 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi there, it is fantastic to hear that Millie and Sam were so supportive in setting up your new plan at an excellent price. We really appreciate you recommending us based on your positive experience! -Kishan
Millie was so helpful and patient while…
Millie was so helpful and patient while I was asking lots of questions. Came out with a lovely new phone and everything I need to know. Lovely member of staff :)
13 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Demi, we are absolutely delighted to read your lovely comments about Millie. It is great to hear that she looked after you so patiently, answered all your questions, and made sure you left with your new phone completely set up and ready to go. -Kishan
Millie was a great help to us
Millie was a great help to us, spoke very well and did everything she possibly could to make purchasing our new phone as easy as possible ***** thank you
13 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Thank you for sharing this experience, Mark. It’s wonderful to hear Millie guided you through each step and made the whole process seamless. ✨ -Veronica
Reply from Three UK - 3Store Shrewsbury
Love this, Diane! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ -Kashish
Amazimg service from Jack
Amazimg service from Jack9
Also the whole team at shrewsbury are truely customer friendly and all have knowledge of of their business
9 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
💫 We really appreciate your kind words, Tanner. It’s fantastic to know the service you received left such a positive impression. -Neha
Milly and Lucy were absolutely…
Milly and Lucy were absolutely fantastic, I would highly recommend either of them!
6 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Woohoo! 🎉 Amazing, Kelly! Great to know that Milly and Lucy was super helpful to you. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Very hepful staff
Very hepful staff. Did everything to make change of phones easy
2 June 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Martin! We absolutely love hearing this. We’re really glad our team has been able to give you such excellent support throughout. Hope you have a wonderful day 😊 -Neha
Millie was excellent and polite
31 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Travor 😊, it’s great to hear Millie delivered a courteous and professional experience, ensuring everything was handled with care throughout.
— VodafoneThree Social Media Team
Really personable
Really personable, found the cheapest option for us. Would certainly recommend her for other customers!
30 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Elisabeth, we’re really glad to hear you found the service so personable and that she helped you get the cheapest option. We appreciate your recommendation. -Ayesha
Came in with a re-occurring issue and…
Came in with a re-occurring issue and millie sat and helped us through it, very thankful
30 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hi Parth. Thank you so much for taking the time to share this, as it is fantastic to hear that Millie provided such dedicated support and got that ongoing issue completely sorted out for you. -Shivam
Reply from Three UK - 3Store Shrewsbury
Hi Gayle! It’s great to hear that you had a positive experience with our team and we appreciate you sharing your thoughts. 😇 -Prabhjeet
I found the staff to be very helpful…
I found the staff to be very helpful and knowledgeable and took time to explain the offers available and contract. As my original contract was in my wife’s name this had to be changed over which was explained and made easy to convert. The staff member was also a biker, so there was always lots to chat about!
15 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Thank you so much for sharing this, Richard! Our team just did a top‑notch work, and we are so happy to know they made a difference. After all, kindness really is the ultimate superpower! -Kashish
Excellent helpful and patient explained…
Excellent helpful and patient explained everything very well. Keep up the good work.
19 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Hey Susan, that’s truly fantastic! We really appreciate you sharing this with us. 😊 -Kashish
Jack was very helpful and would…
Jack was very helpful and would definitely recommend coming into the store.
12 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Mr Bicknell, your feedback means a lot. Jack’s help clearly made things easier for you, and we’re grateful for your recommendation. -Manavata
Reply from Three UK - 3Store Shrewsbury
Hi Craig, we're grateful for your top rating. It's great to know our team made everything straightforward for you. -Maryalex
Very friendly and amenable
Very friendly and amenable, explained the deals clearly and was patient with all my questions
10 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Steven, we are delighted to know the team made everything easy to understand and took the time to answer your questions. Your feedback means a lot. -Manavata
Would highly recommend Sam and Jak
Very good experience with Sam and Jak. Really helpful and friendly to sort out our business phones and data Sims. Would highly recommend. Quick service.
9 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Becky, we truly appreciate your feedback ⭐ We’re delighted to hear Sam and Jak provided attentive, approachable, and efficient support while sorting your business phones and data SIMs. Thank you for the recommendation.😊 -Samad
They made a difficult experience more bearable.
I visited Three at Shrewsbury after having my phone stolen. The store was clean and tidy and the staff were welcoming, friendly and professional. During a difficult and stressful time Jak and Millie were most helpful and navigated through some problems getting my account validated and restored with patience, knowledge and perseverance. I received invaluable advice and I am now in possession of a new device with my account, apps and all details restored. Thank you all so much.
7 May 2026
Unprompted review
Reply from Three UK - 3Store Shrewsbury
Thanks so much for taking the time to share this. We’re really glad Jake and Millie could support you with care and professionalism, helping to get everything back up and running smoothly. It’s great to hear you felt supported from start to finish. 💙 -Neha
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