Three UK - 3Store Stafford Reviews 

96
•
TrustScore 5 out of 5

4.9

Unit 41 Gaolgate Street, ST16 2NR Stafford, Midlands, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic help from Ryan in Stafford shop. Had problems with my data and Ryan sorted it out efficiently. Would absolutely recommend Three Shop in Stafford staff always so helpful. Thank you very much.... See more

Company replied

Rated 5 out of 5 stars

I came to store with storage problems on my phone. Michael was very professional & polite, and he helped resolve my storage plus other little tips n tricks to make my phone experience better. He also... See more

Company replied

Rated 5 out of 5 stars

Went into the 3 store in Stafford and was served by Alaistar. I needed to upgrade my phone and also get advice on broadband. Alaistar was courteous, professional and very knowledgeable, answering al... See more

Company replied

Rated 5 out of 5 stars

f you’d like to make it sound clearer, you could write: “I was at Three today and got some amazing deals. Ryan assisted me and provided excellent service.” Or: “I visited Three today and re... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stafford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 41 Gaolgate Street, ST16 2NR, Stafford, Midlands, United Kingdom

  • 01785213032

4.9

Excellent

TrustScore 5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(96)

33,970 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Visiting from Canada and help needed…

Visiting from Canada and help needed was brilliant.
Donna was brilliant

16 May 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Messages like this truly brighten our day. Donna made sure everything was clear and easy for you, and it’s wonderful to know your visit from Canada was such a positive one, David. -Manavata

Rated 5 out of 5 stars

Friendly efficient service served by…

Friendly efficient service served by Ryan

16 May 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

What an amazing 5⭐ rating, Rachel. Lovely to hear Ryan provided such helpful and friendly service. Have a fantastic one ahead! 🌸 -Ayesha

Rated 5 out of 5 stars

Arranged new contract

Arranged new contract. Great service

15 May 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Hello Sue, we’re glad to hear that you had a wonderful experience with us. Thank you so much for the review! 🎉 -Neha

Rated 5 out of 5 stars

Everyone is very helpful all the time…

Everyone is very helpful all the time and patience with my phone issues. Glad the store staff are here to help me

14 May 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

That’s lovely to hear! We’re really glad the team have been able to support you with your phone issues. Thank you for trusting us and for the amazing 5⭐ rating 🎉 -Ayesha

Rated 5 out of 5 stars

The staff was really moving they have…

The staff was really moving they have great customer service ethics love the enthusiasm and everything. Met Ryan who is amazing person and really good at dealing with customers.

13 May 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Thank you for your kind words, Aqib! We’re delighted to hear the team made such a strong impression and that Ryan took great care of you. -Afaq

Rated 5 out of 5 stars

Ryan...

Ryan...
Thank you very much your kind help.

12 May 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Tai, your message means a lot. Ryan’s thoughtful assistance clearly stood out, and we’re delighted to know his support was so valuable to you. -Manavata

Rated 5 out of 5 stars

Maria was very helpful

Maria was very helpful, as always.

11 May 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Hi Edgar, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Maria. -Prabhjeet

Rated 5 out of 5 stars

Great service from the Stafford team…

Great service from the Stafford team every time I go in, always great to talk to too!

28 April 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Hi Jason, thank you for sharing this! We’re delighted the Stafford team consistently provides great service and conversation whenever you visit. 😊 -Samad

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful. Easy to speak to. Very friendly.

25 April 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Peter, your message means a lot. Wonderful to know the assistance you got was approachable and helpful throughout. -Manavata

Rated 5 out of 5 stars

Pav was very helpful and efficient

Pav was very helpful and efficient. Helped me switching from eSim back to a physical sim card and set up my phone.

Very quick and efficient! Thanks Pav and Three!

16 April 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Amazing! We’re thrilled to hear that Pav was able to get your eSIM switched over and your phone set up so quickly. Thanks so much for sharing! 😇 -Prabhjeet

Rated 5 out of 5 stars

Great advice and visit instore.

Went into the 3 store in Stafford and was served by Alaistar.
I needed to upgrade my phone and also get advice on broadband.
Alaistar was courteous, professional and very knowledgeable, answering all questions and sorted us out a great deal, informing us of our options. Excellent customer service Face to face. We have always had great service over the years in this shop when we go to renew and this year was no different. Thank you Alaistar.

15 April 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Thanks for sharing this, Jane. It’s great to hear Alaistar provided clear advice and excellent service during your visit. We truly appreciate your loyalty over the years. -Ayesha

Rated 5 out of 5 stars

Walked into store & OLLY couldn’t more…

Walked into store & OLLY couldn’t more helpful. Very easy to deal with my upgrade. Thank you

14 April 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

That’s amazing, Sam! We’re so happy to hear you walked away feeling confident and smiling. It’s great to know that Olly was helpful with your upgrade deal. -Ayesha

Rated 5 out of 5 stars

Pav was brilliant and all staff were…

Pav was brilliant and all staff were extremely helpful, I now know how to use my new phone and I am very pleased this store is available to me

10 April 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Thank you so much, Michael! 🎉 We’re delighted Pav could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish

Rated 5 out of 5 stars

Good customer service

Everything was done quickly and efficiently.

7 April 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

That’s wonderful to hear! We’re pleased the service met your expectations and was completed without delay. -Shivam

Rated 5 out of 5 stars

Seen by Oli in Stafford

Seen by Oli in Stafford! Brilliant service! Chose a new phone and would highly recommend this store!!!

1 April 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Lesley, thank you for your feedback. We’re happy to hear that Oli at our Stafford store made your experience fabulous. We hope you have a wonderful day! 😊 -Neha

Rated 5 out of 5 stars

The customer advisor pav was very…

The customer advisor pav was very helpful worh everything.

31 March 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Thank you, Gregory, for sharing your experience with us. It’s fantastic to hear that Pav provided such attentive and supportive service throughout your interaction. We truly appreciate your feedback. -Manavata

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, very knowledgeable, good customer service

28 March 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Amazing! It’s great to hear that our team made such a positive impact. Moments like this truly brighten our day. -Afaq

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service!
Thank you so much for the team at stafford three for all the help given today!
A big thank you to maria the manager and oli!

24 March 2026
Unprompted review
Three UK - 3Store Stafford logo

Reply from Three UK - 3Store Stafford

Nikki, thank you for sharing your experience. We’re so pleased Maria, Oli, and the Stafford team provided the support that made your visit special. -Suhaas

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look