Three UK - 3Store Stockton II Reviews 

176
TrustScore 5 out of 5

4.9

Unit 2, Wellington Square Shopping Centre, TS18 1QX Stockton on Tees, North, GB


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Rated 5 out of 5 stars

Solomon helped us find a deal that worked the best for us at the best price. Very good communication going through each aspect of the deal clearly so that we could easily understand. Helped to set the... See more

Company replied

Rated 5 out of 5 stars

Solomon was incredibly helpful whilst choosing a new phone for my teenage daughter. He brought a good selection and listened when she said she wanted a good camera. Ended up with a Samsung S25 Edge wh... See more

Company replied

Rated 5 out of 5 stars

Imran sorted me out with no hassle, in and out in 15 minutes, great guy. Fantastic customer service and highly recommended coming to this store.

Company replied

Rated 5 out of 5 stars

Solomon. What a good customer service he has. Very patient with me, explained everything and gave opportunity to ask some questions and has addressed all my concerns. I would really recommend this bra... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Stockton II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, Wellington Square Shopping Centre, TS18 1QX, Stockton on Tees, North, United Kingdom

  • 01642614834

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

32,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer care and provided me…

Great customer care and provided me with great deals and helped me get a great deal on a variety of products and a special mention to imran who took care of me whilst in the shop and helped me to get great deals on my items

4 February 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thanks so much for sharing your experience, Bradley! 🙌 We’re glad you enjoyed the support and the offers, and Imran will be over the moon to hear your shoutout. ✨ -Veronica

Rated 5 out of 5 stars

Ryan was absolutely brilliant

Ryan was absolutely brilliant
Very patient and new his job very well
Very impressed with him

4 February 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Carol, your feedback is a treasure! ✨ The way you shared your experience and highlighted Ryan’s support fills us with pride, and we couldn’t be happier. Thank you for your 5 ⭐ review. -Ashifa

Rated 5 out of 5 stars

Great customer service

Both staff we dealt with were very friendly and helpful. Even though it all took until after closing time We came away with the phone and tablet we wanted.

3 February 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Thank you, Helen 😊 for such an uplifting review. We’re glad our colleagues took great care of you and ensured everything was sorted just the way you needed 💛 Here’s to many more happy moments 🥰 -Arvind

Rated 5 out of 5 stars

Accomodating and professional…

Accomodating and professional especially solomon

3 February 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Woohoo 🎉 Sour, we love hearing feedback like this 🌟 Delighted that Solomon made your experience extra special. Here’s to great things ahead 💙 -Arvind

Rated 5 out of 5 stars

Very knowledgable and friendly staff

Very knowledgable and friendly staff named Solomon

3 February 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Wow, Joy! 🎉 It’s wonderful to hear that Solomon made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha

Rated 5 out of 5 stars

I was at your office at…

I was at your office at Stockton-on-Tees, on February 3rd 2026, Solomon attended to me promptly and resolved all my issues on my numbers satisfactory.

3 February 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

🌟 We truly appreciate your kind words, Oyedele! It’s wonderful to hear Solomon provided prompt assistance at our Stockton‑on‑Tees office and ensured everything was handled smoothly . -Shivam

Rated 5 out of 5 stars

Great instore experience

Great instore experience

2 February 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Wow, we absolutely love hearing this, Keith! Thank you for the fantastic 5⭐ review. We can’t wait to welcome you back again! -Afaq

Rated 5 out of 5 stars

Service really good and staff really…

Service really good and staff really helpful.

2 February 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Kathleen, that’s incredible! We’re thrilled our team gave you such a fantastic experience. Thank you for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Solomon was very friendly and helpful

Solomon was very friendly and helpful, all the staff in Stockton store do their upmost to help me. I have been a 3 customer for approx 20 years and find it a great company.

31 January 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

That’s fabulous, Andrea! We’re delighted to hear that Solomon and our team at the Stockton store provided outstanding support and made your experience seamless. Your loyalty over the years means a lot to us. 💙 -Neha

Rated 5 out of 5 stars

Solomon did a great job explaning…

Solomon did a great job explaning everything and got done what I came for. Excellent guy!!

26 January 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Osama! 🎊 Fantastic to hear this. Hats off to Solomon for making the experience epic. Your feedback means a lot to us! -Neha

Rated 5 out of 5 stars

We went into store and were served by…

We went into store and were served by Ryan who went above and beyond to help us today, he renewed our phones and explained everything to us with our new contracts, he has been most helpful as we have just found out that we were mis-sold our previous contracts. We would definitely recommend the Stockton store and will return for our future phones.

21 January 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Mrs Dover, it’s wonderful to hear about the exceptional support Ryan provided at our Stockton store. We’re pleased he could offer such dedicated assistance with your new agreements and ensure you have total clarity. We know he’ll be delighted to read your kind words, and we look forward to welcoming you back for your future upgrades. -Kishan

Rated 5 out of 5 stars

Excellent service

Excellent service

9 January 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

I get to use my phone without internet…

I get to use my phone without internet disruption around.

8 January 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

That’s fantastic to hear, Mwajim! We’re happy you’re enjoying the seamless connection. Your feedback means a lot to us. -Manavata

Rated 5 out of 5 stars

Solomon was able to take his time to…

Solomon was able to take his time to explain explicitly.

6 January 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey Adeshina! Thank you for the feedback. We’re happy to hear Solomon was able to make your experience a fabulous one. We hope you have a great day ☺️ -Ayesha

Rated 5 out of 5 stars

He was most knowledgeable and explained…

He was most knowledgeable and explained everything in detail.

3 January 2026
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Excellent

Excellent. The guy who helped me was great

27 December 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Great value for money

Great value for money with first data & reliable coverage. 5G works well & unlimited data is a big plus. Very happy with Three & would definitely recommend.

18 December 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hi Nafiul, thank you for this amazing 5 ⭐ review. We're glad to hear that your overall experience and strong network performance are hitting the mark for you. We truly appreciate your support. 😊 -Prabhjeet

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative

12 December 2025
Unprompted review
Three UK - 3Store Stockton II logo

Reply from Three UK - 3Store Stockton II

Hello Gerry, thank you so much for your 5 ⭐ review. Hope you have a wonderful day! -Shivam

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