Firstly I got what I came for which is great and I got good tips on how to improve my monthly package while getting an upgrade on a new Phone. Top class !! Szlavik on the Strand was particularly help... See more
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Great customer service from slavyic(apologies on the name spelling)explained everything clearly really helpful on advising what would be best for our budget and threw in a few extras..Phone now set up... See more
Company replied
Szlavik was an amazing customer adviser and helped me a lot in the store. He had the patience to deal with my phone issues and was very understanding explaining everything to me. Thanks Three!
Company replied
Very helpful and nolagable.
Company replied
Company details
About Three UK - 3Store Strand
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
436 Strand, WC2R 0QN, London, London, United Kingdom
- 02073799415
4.9
Excellent
95 reviews
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Szllavik was very friendly
Szllavik was very friendly, fast, and helpful.
Made the whole process of upgrading great, highly impressed
7 August 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi John, we appreciate your feedback. It’s wonderful that Szllavik provided fast and helpful support, making your upgrade experience smooth from start to finish.
– Three Social Media Team
Great customer service from…
Great customer service from slavyic(apologies on the name spelling)explained everything clearly really helpful on advising what would be best for our budget and threw in a few extras..Phone now set up and working perfectly cheers
6 August 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Neil, we appreciate your feedback. It’s great to know Slavyic explained everything so well and helped you choose the best deal, with a few extras too. Glad your phone is working smoothly.
– Three Social Media Team
Szlavik was an amazing customer adviser…
Szlavik was an amazing customer adviser and helped me a lot in the store. He had the patience to deal with my phone issues and was very understanding explaining everything to me. Thanks Three!
7 August 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hello Ian, it’s wonderful to hear Szlavik was able to guide you so well in store. Thank you for the 5 ⭐ review – Three Social Media Team
Thanks for Leong for everything for…
Thanks for Leong for everything for your help. Thanks again
4 August 2026
Unprompted review
Reply from Three UK - 3Store Strand
Lovely, Albert! Leong is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️
Quick and friendly service by szlavik
3 August 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Purine, we’re glad to hear Szlavik provided quick, friendly help and made your experience feel smooth. – Three Social Media Team
Thanks for Leong all the support and…
Thanks for Leong all the support and understanding my need .and helping me setup my new phone
25 July 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Hong, we are glad to hear that Leong looked after you so well, making sure your needs were understood and getting your new device completely set up. It is excellent to know you had such a helpful and supportive experience with us. — Three Social Media Team
Amazing staff
Amazing staff. the support was good and the manager (Neuza) was able to help me pay less on my subscriptions.
14 July 2026
Unprompted review
Reply from Three UK - 3Store Strand
Amazing, Adeboye. We're delighted to hear Neuza gave you such outstanding support. Thank you for recommending us so highly! 😇- Three Social Media Team
I was very happy with the service I was…
I was very happy with the service I was provided. Minhaz especially was very helpful. I am very happy with the service. Thank you Minhaz
7 July 2026
Unprompted review
Reply from Three UK - 3Store Strand
Lovely to hear, Sinclair, that Minhaz provided you with the very best service throughout. We’re so happy! Wishing you all the very best ahead. 😊
— Three Social Media Team
Reply from Three UK - 3Store Strand
Woohoo 🎉 Laura. We’re delighted Leong’s prompt support made such a positive difference ⚡
- Three Social Media Team
Szlavik was very helpful.
2 July 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Eleanor, thank you for the 5⭐ review. We’re thrilled to hear that Szlavik made such a positive impact.-Three Social Media Team
Reply from Three UK - 3Store Strand
Hi Emily. We appreciate you taking the time to share this. It is wonderful to hear that Szlavik looked after you so well and made everything simple and straightforward during your visit.__Three Social Media Team
Thanks To Leong for helping me set up…
Thanks To Leong for helping me set up my HBB for me very good service
29 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hey there, we really appreciate your feedback. We're glad to hear Leong made your HBB setup quick and easy. Thanks for taking the time to let us know 🙌📶
-Three Social Media Team.
Thanks Leona helping me setting up…
Thanks Leona helping me setting up Three App.
27 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
⭐ Thank you so much, Jo!
Leona will be delighted to hear your lovely words. We’re so glad she could help you get the Three app all set up ⭐💛
— Three Social Media Team
Slavic delivered ultimate customer…
Slavic delivered ultimate customer services and showed high professionalism. Thanks a lot.
18 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you, Andrejs! We’re delighted to hear that Slavic provided exceptional support and demonstrated such strong professionalism. Your appreciation means a great deal to us. 🥰 -Prabhjeet
Excellent service
Excellent service! Especially Cris he was very patient and explained every detail of every offer and deal which was really appreciated! 10/10
15 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you for your feedback, Camilo! We’re delighted to hear Cris looked after you so well. 🙌 -Veronica
Szlavik was very helpful and patient…
Szlavik was very helpful and patient with me to get my issue sorted out
10 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi there, we’re really pleased to know Szlavik supported you so calmly and helped get everything sorted. Thank you for taking a moment to leave your feedback. -Ayesha
Firstly I got what I came for which is…
Firstly I got what I came for which is great and I got good tips on how to improve my monthly package while getting an upgrade on a new
Phone. Top class !! Szlavik on the Strand was particularly helpful.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi there, good to know you found the right plan and upgrade with helpful advice along the way. Glad Szlavik at the Strand stood out during your visit. - Three Social Media Team -Suhaas
Szlavik was amazing super helpful and…
Szlavik was amazing super helpful and kind and quick he made this experience so much better!
3 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hello there, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Szlavik was amazing, kind, and quick to make your experience so much better. -Kishan
Reply from Three UK - 3Store Strand
Hey Basil, it's great to hear that Neuza made the process quick and easy for you. Thanks for the awesome 5⭐ review! -Neha
Thanks Leong help me set up Three App .
Thanks Leong help me set up Three App .
2 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi there 🚀 We're glad to know Leong provided stellar expertise to get that Three App set up perfectly. 📱 -Arvind
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