Firstly I got what I came for which is great and I got good tips on how to improve my monthly package while getting an upgrade on a new Phone. Top class !! Szlavik on the Strand was particularly help... See more
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Excellent service! Especially Cris he was very patient and explained every detail of every offer and deal which was really appreciated! 10/10
Company replied
Very helpful and nolagable.
Company replied
Cris told me honestly the difference between Honor and Galaxy phones which fold open. He noticed a service I needed for a new laptop and found me the best product which was at a very competitive pri... See more
Company replied
Company details
About Three UK - 3Store Strand
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
436 Strand, WC2R 0QN, London, London, United Kingdom
- 02073799415
4.9
Excellent
81 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent service
Excellent service! Especially Cris he was very patient and explained every detail of every offer and deal which was really appreciated! 10/10
15 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you for your feedback, Camilo! We’re delighted to hear Cris looked after you so well. 🙌 -Veronica
Szlavik was very helpful and patient…
Szlavik was very helpful and patient with me to get my issue sorted out
10 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi there, we’re really pleased to know Szlavik supported you so calmly and helped get everything sorted. Thank you for taking a moment to leave your feedback. -Ayesha
Firstly I got what I came for which is…
Firstly I got what I came for which is great and I got good tips on how to improve my monthly package while getting an upgrade on a new
Phone. Top class !! Szlavik on the Strand was particularly helpful.
9 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi there, good to know you found the right plan and upgrade with helpful advice along the way. Glad Szlavik at the Strand stood out during your visit. - Three Social Media Team -Suhaas
Szlavik was amazing super helpful and…
Szlavik was amazing super helpful and kind and quick he made this experience so much better!
3 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hello there, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Szlavik was amazing, kind, and quick to make your experience so much better. -Kishan
Reply from Three UK - 3Store Strand
Hey Basil, it's great to hear that Neuza made the process quick and easy for you. Thanks for the awesome 5⭐ review! -Neha
Thanks Leong help me set up Three App .
Thanks Leong help me set up Three App .
2 June 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi there 🚀 We're glad to know Leong provided stellar expertise to get that Three App set up perfectly. 📱 -Arvind
Cris was helping me clarify my three…
Cris was helping me clarify my three billing, helped me with understanding my contract and answer all my questions. I am very happy with the service here
18 May 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Maria, thank you for your kind feedback. It’s great to hear Cris provided clear guidance on your plan and made everything easy to understand. -Suhaas
Broadband support & Phone
Cris was very helpful and saved me £500 on my phone bill!
16 May 2026
Unprompted review
Reply from Three UK - 3Store Strand
Really appreciate your comments, Rayan. Cris made everything clear and straightforward, and we’re delighted his help led to such a big saving on your phone bill. -Manavata
Reply from Three UK - 3Store Strand
Hi Jason, thanks for the feedback! We're glad we could make things easy for you. -Shivam
Szlavik was very helpful and friendly
Szlavik was very helpful and friendly. Made the discovery and solution process easy and simple. Great shop experience.
7 May 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thanks for letting us know. It’s great to hear that Szlavik provided excellent support and got everything up and running for you. -Afaq
Leong was just the perfect customer…
Leong was just the perfect customer agent. Patient, patient, patient and so polite.
5 May 2026
Unprompted review
Reply from Three UK - 3Store Strand
That’s awesome 🎉! We’re glad you received such caring and helpful support. Leong went above and beyond to make everything effortless, and we truly appreciate you sharing your wonderful experience. -Neha
Very knowledgeable and helpful team
Very knowledgeable and helpful team . Thank you!
2 May 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Jill, thanks for the feedback! It’s great to hear that our team provided the expert support you needed today. We’re so pleased we could help and really appreciate the kind words. -Shivam
Thanks Leong for all the helping thanks
1 May 2026
Unprompted review
Reply from Three UK - 3Store Strand
Maurice, thanks for taking the time to leave this message. Leong will be delighted to know their help was appreciated. -Manavata
thanks LEong very good service help me…
thanks LEong very good service help me setup three APP
28 April 2026
Unprompted review
Reply from Three UK - 3Store Strand
Fantastic to hear the support made things easy! Leong’s guidance with setting up your apps really stood out and ensured everything was handled smoothly -Manavata
The staff is really kind and patient!
The staff is really kind and patient!
Very impressive experience!
18 April 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thanks, Rena! Love that the team made you feel welcomed and cared for wholesome energy only 💗 -Ayesha
Variety of products and knowledge and helpfulness of staff was excellent.
Cris told me honestly the difference between Honor and Galaxy phones which fold open.
He noticed a service I needed for a new laptop and found me the best product which was at a very competitive price without compromising quality.
He was exceptional with communication and checking the products and services were suitable for myself specifically.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you for sharing your feedback, Sarah! We’re delighted to hear that Cris provided clear, honest guidance and helped you find the right products and services for your needs. Enjoy the rest of your day! -Afaq
Leong was fantastic in helping setup
Leong was fantastic in helping setup, and Neuza to support too!
11 April 2026
Unprompted review
Reply from Three UK - 3Store Strand
Nicholas, you’ve made our day! Leong and Neuza had a great time helping you get everything set up. We’re so glad you had a fantastic experience. 😊 -Ayesha
I had such a positive experience today…
I had such a positive experience today in store ! Cris was incredibly helpful and patient and happily helped me all the way through my purchase and set up of my equipment. 10/10 ⭐
10 April 2026
Unprompted review
Reply from Three UK - 3Store Strand
Big shoutout to Cris for turning customer service into a full on joyful experience! 🎉 Karla, this is exactly what we want our customers to feel, valued and happy! Here’s to many more smiling moments together! 😃 -Kashish
Fantastic service at this location
Fantastic service at this location! Pauline and Leong are very knowledgeable and helped me find the best internet package. Very impressed with their helpfulness and friendly attitude. Five stars!
9 April 2026
Unprompted review
Reply from Three UK - 3Store Strand
Thank you, Mai! We’re delighted Pauline and Leong’s expertise and friendly support helped you find the right plan. Your wonderful feedback means a lot to us. -Suhaas
Great deal..staff was good
3 April 2026
Unprompted review
Reply from Three UK - 3Store Strand
Hi Rommel, we’re pleased you found real value and the team took good care of you. -Kishan
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