Most easiest review I visited the 3 store today and it was amazing Alecia from 3 store has been great sooo helpful and informative and resolved all issues for me and my family. She’s easy to talk to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wonderful experience with Ajay , he was a great salesman who was wonderful to talk to . . Ajay had a very accommodating and welcoming persona which made the experience very easy, additionally Ajay was... See more
Company replied
Good customer advisor treat me really polite guide me and explain everything about plan and pricing Much appreciated Thankyou so much himanshu (Harry)
Company replied
Stef has been Excellent adviser appreciate she s been able to help me and also informed me about 3 plus app which I wasn't aware of
Company replied
Company details
About Three UK - 3Store Walsall
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
31 Park Street, WS1 1LY, Walsall, Midlands, United Kingdom
- 01922725997
4.9
Excellent
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ajay was extremely helpful at the store…
Ajay was extremely helpful at the store in Walsall.
The service was quick and sufficient he took his time and helped me secure a broadband deal that I couldn’t say no to.
Thank you so much you have absolutely made my day
5 June 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi Aiyana, thank you for sharing this. It’s great to hear Ajay took the time to support you and helped find a broadband option that suited your needs so well. - VodafoneThree Social Media Team -Suhaas
Stef was great with sorting my phone…
Stef was great with sorting my phone out and setting me up with a phone package for every month very polite and explained everything and told me what to do
4 June 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hey Sarah! It’s wonderful to hear that Stef was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha
Amazing Ajay thank you
2 June 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks so much, Wayne! We love hearing this. Ajay will be thrilled to know he made such a great impact. -Ayesha
I had a great experience with Harry
I had a great experience with Harry. Loved his dealing.
31 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
That’s wonderful, Gulfam 🎉 We're thrilled Harry shared his prompt courtesy and stellar support to handle your visit flawlessly. -Arvind
Good costumer service by Harry so…
Good costumer service by Harry so kindly person
30 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Kahlon, we’re really pleased Harry was able to support you with such kindness. Thank you for sharing your experience. -Ayesha
Good customer advisor (himanshu)
30 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Anmoldeep, we’re happy to hear Himanshu looked after you well. Thanks for taking the time to leave your feedback. -Ayesha
Stef helped me with roaming and renewal…
Stef helped me with roaming and renewal contract amazing customer service
30 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi there, we’re really pleased Stef could help you with both roaming and your renewal. Amazing customer service is exactly what we aim for. -Ayesha
It's good experience with three in Walsall
It's good experience with three in Walsall the lady is amazing she gave best offer her name is stef she is amazing
22 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks for this fantastic review, Mohit! We’re thrilled to hear Stef provided excellent support and guided you throughout at our Walsall branch. 😊 -Veronica
Amazing customer service
Amazing customer service, stef helped me to fix cameras settings
21 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks for this wonderful 5⭐ review, Roberta. We’re really pleased to hear that Stef gave you clear guidance and supported you in adjusting your camera setup with ease. -Maryalex
Reply from Three UK - 3Store Walsall
Absolutely fabulous, Gregor! We’re glad Alecia was such a wonderful support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Daz know his thinkg!.Good…
Daz know his thinkg!.Good communication,know.how to help and guide you throw all the option.
21 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi Marius, appreciate you sharing this, great to hear Daz communicated clearly and helped guide you through your options. -Kishan
All explained clearly and didn't take…
All explained clearly and didn't take much time
20 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hey Percy, thank you for sharing your experience. We’re delighted to know our team supported you efficiently and made the process smooth from start to finish. -Maryalex
Reply from Three UK - 3Store Walsall
Hello Mihai, thank you for sharing your experience. We’re delighted Alecia gave you such helpful service. -Suhaas
Reply from Three UK - 3Store Walsall
Fantastic, Satnam! We’re thrilled to hear that and really appreciate you taking the time to leave us a 5⭐ review! -Neha
Darran was very helpful kind and…
Darran was very helpful kind and professional i would recommend him to my friends
18 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Nima, we’re grateful for your thoughtful words. Darran is proud his help made your visit so smooth and reassuring. Thank you for taking the time to share this. -Manavata
Reply from Three UK - 3Store Walsall
Wonderful to hear this, Barbara. Friendly service and clear advice are exactly what we aim for, and we’re glad that came across so well during your visit. -Manavata
Amazing atar ajay was
17 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
That’s amazing to hear, Keith. We’re really glad Ajay was so supportive and ensured everything was handled smoothly for you. -Manavata
Reply from Three UK - 3Store Walsall
Hi Mick! Simplifying the transition process is exactly what we strive for, and it is wonderful to know our team delivered clear guidance. 🥰 -Prabhjeet
the staff there was amazing
the staff there was amazing , a lady called nimra helped me out a lot and great service and recommendation
13 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Yay, Abubakar! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Nimra is truly awesome! 😎 -Kashish
The customer service was amazing
The customer service was amazing, Nimra helped with every enquiry professionally and was very helpful and friendly.
14 May 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi Usaid, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Nimra. We truly appreciate your feedback. ✨ -Neha
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.