Three UK - 3Store Walsall Reviews 

161
TrustScore 5 out of 5

4.9

31 Park Street, WS1 1LY Walsall, Midlands, GB


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Rated 5 out of 5 stars

Most easiest review I visited the 3 store today and it was amazing Alecia from 3 store has been great sooo helpful and informative and resolved all issues for me and my family. She’s easy to talk to... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with Ajay , he was a great salesman who was wonderful to talk to . . Ajay had a very accommodating and welcoming persona which made the experience very easy, additionally Ajay was... See more

Company replied

Rated 5 out of 5 stars

Good customer advisor treat me really polite guide me and explain everything about plan and pricing Much appreciated Thankyou so much himanshu (Harry)

Company replied

Rated 5 out of 5 stars

Stef has been Excellent adviser appreciate she s been able to help me and also informed me about 3 plus app which I wasn't aware of

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Walsall

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 31 Park Street, WS1 1LY, Walsall, Midlands, United Kingdom

  • 01922725997

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

31,982 reviews in the last 12 months

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Rated 5 out of 5 stars

Nothing was wrong it was my first…

Nothing was wrong it was my first experience here .

9 May 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

That’s awesome to hear! 🎉 Ramandeep, we’re so happy you received such great help from us. Your feedback truly brightened our day! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Ajay has always looked after me in…

Ajay has always looked after me in store and again today’s service was amazing

8 May 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Anamul, it’s fantastic to hear how consistently Ajay delivers such exceptional care. His dedication really shines through, and it’s great knowing you always walk away with a smooth and satisfying experience. -Manavata

Rated 5 out of 5 stars

Very helpful

Very helpful

5 May 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi John, thank you for taking the time to share this lovely feedback! We're always happy to help 😊 -Suhaas

Rated 5 out of 5 stars

Stefania was very helpful and explained…

Stefania was very helpful and explained everything perfectly.

2 May 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey Stefan. We’re so glad Stefania made your visit so enjoyable, with kind support that made the whole experience feel easy and welcoming. We hope you have a wonderful day! 😊 -Prabhjeet

Rated 5 out of 5 stars

Amazing customer service an great money…

Amazing customer service an great money for value deals, stef help me with all the detaila and procese and was hery helpful and friendly!

29 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Dutu! It’s brilliant that Stef provided such a welcoming experience while handling the finer points of your new affordable plan. We’re thrilled the setup was so seamless and that you’re enjoying the value! 🙌 -Kishan

Rated 5 out of 5 stars

good customer service done by harry

good customer service done by harry

much recommended him for better deals and upg deals

26 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey Charan, that's brilliant! We're glad to hear that Harry was able to provide support and make the experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Excellent experience with harry

25 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Simarjeet, thanks for taking a moment to leave this feedback. Great to know Harry provided such supportive and confident guidance throughout. -Manavata

Rated 5 out of 5 stars

Amaizing customer service

Amaizing customer service, stef was very helpful and friendly and made me feel valuable as a three customer 10/10 !!!

25 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Jiri, it is great to hear that Stef’s helpful and friendly support made such a positive impression on you. We are so pleased that you had a top-tier experience and we really appreciate you sharing this 10/10 shout-out with us. -Kishan

Rated 5 out of 5 stars

I was served by Stef in the Walsall…

I was served by Stef in the Walsall store and she was amazing. She helped me straight away and was very friendly. I will defiantly recommend to friends and family

16 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thank you for taking the time to share this, Keshia! We’re so pleased to hear that Stef made everything smooth and welcoming for you. Your recommendation means a lot to us. -Afaq

Rated 5 out of 5 stars

Very nice customer service by Stef…

Very nice customer service by Stef really appreciated

15 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thank you for the amazing feedback, Amir! ✨ We’re thrilled that Stef was able to support you so brilliantly. -Veronica

Rated 5 out of 5 stars

Harry is very good and helpful

Harry is very good and helpful

13 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Glad to hear that Harry was able to give you such an awesome experience 😊 Thanks for taking the time to share this with us, Sakar ❤️ -Arvind

Rated 5 out of 5 stars

Very patient and nice

Very patient and nice, recomand if you need anything to go to Ștef!

10 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

That's brilliant, Mirela! We're super happy to hear that Ștef gave you all the support you needed. Thank you so much for the 5⭐ review! -Samad

Rated 5 out of 5 stars

Amaizing customer service

Amaizing customer service, Stef is a stat!!!

10 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Appreciate your feedback, Florin! We’re delighted that Stef’s support stood out and gave you such a positive experience. Thank you for taking the time to leave us a 5 ⭐ review. -Maryalex

Rated 5 out of 5 stars

very pleased

10 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Wow, we absolutely love hearing this, Regina! Thank you for the feedback. Enjoy the rest of your day 🎉 -Neha

Rated 5 out of 5 stars

Alecia was very pleasant and very…

Alecia was very pleasant and very helpful 5 stars

8 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

We’re delighted to hear Alecia provided such pleasant and helpful service. Your feedback is a wonderful reflection of the care our team aims to deliver. -Shivam

Rated 5 out of 5 stars

Spoke to Alecia she was brilliant

Spoke to Alecia she was brilliant. Friendly smile and helped me sort everything out. Brilliant customer service.

8 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thanks a ton, Grimm! 🎉 We’re so glad everything went perfectly with Alecia, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

What was amazing helped us with…

What was amazing helped us with broadband as other network I use have never helped thank you Ajay

3 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thank you, Gracie! We’re delighted that Ajay could provide the support you needed and make your broadband experience straightforward. Thank you for this lovely 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Himanshu done greet service

Himanshu done greet service

2 April 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Thanks so much, Moni! Great to hear you were looked after so well. Himanshu will be delighted to know his support made your visit a smooth and positive one. -Manavata

Rated 5 out of 5 stars

Great experience

Great experience

28 March 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Danielle, we’re so pleased to hear you had a positive experience. Thanks for taking the time to let us know. -Shivam

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