Most easiest review I visited the 3 store today and it was amazing Alecia from 3 store has been great sooo helpful and informative and resolved all issues for me and my family. She’s easy to talk to... See more
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Wonderful experience with Ajay , he was a great salesman who was wonderful to talk to . . Ajay had a very accommodating and welcoming persona which made the experience very easy, additionally Ajay was... See more
Company replied
Good customer advisor treat me really polite guide me and explain everything about plan and pricing Much appreciated Thankyou so much himanshu (Harry)
Company replied
Stef has been Excellent adviser appreciate she s been able to help me and also informed me about 3 plus app which I wasn't aware of
Company replied
Company details
About Three UK - 3Store Walsall
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
31 Park Street, WS1 1LY, Walsall, Midlands, United Kingdom
- 01922725997
4.9
Excellent
161 reviews
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Outstanding Store
Came to store to get a new phone for myself and also my parents. Bret was extremely helpful and went through the options avaliable not only for myself but also my parents. He was also extremely kind in helping my mom and dad set up their new phones while we was in-store. Having someone like Bret just makes the whole process so much easier and I would highly recommend anyone to come to this store.
17 March 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Unforgettable experiences are made possible by people like Bret, whose dedication truly shines. We’re delighted that he enhanced your experience, Natasha, and secured a deal truly worth recommending. -Ashifa
Harry is a superb customer relations…
Harry is a superb customer relations specialist because of his amazing service he gave to me on my visit to their office in Walsall..
16 March 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
we had a valuable experience served by…
we had a valuable experience served by harry and get everything updated. thanks a lot and will refer to everyone.
16 March 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thank you, Avtar! We’re so glad to hear you had a great experience with Harry and got everything updated smoothly. We really appreciate your kind words and your recommendation. 🥰 -Ayesha
Amazing customer service
Amazing customer service, Stef was very helpful
14 March 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent staff
Excellent staff. She is wonderful.
She is so good on the Job
Bravo!
13 March 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks for the 5⭐ review! We're thrilled our colleague gave you great service and friendly guidance. Hope you have a wonderful day! 😊 -Neha
Reply from Three UK - 3Store Walsall
Wow, we absolutely love hearing this, Inese! Thank you for the fantastic 5⭐ review. We hope you have a wonderful day! 😊 -Neha
Reply from Three UK - 3Store Walsall
Hey Teenu. We love hearing this! Harry brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Very happy with Alecias customer…
Very happy with Alecias customer service i have now moved from 02 as the store has closed down also ended up with a cheaper deal.
9 March 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks so much for sharing this, Sandra! We’re delighted to hear Alecia gave you such great service and that you’ve found a better deal with us after moving from O2. 🌟 It’s wonderful knowing our team could make the switch smooth for you. -Neha
Alecia was very helpful and I am happy…
Alecia was very helpful and I am happy with her service.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Oh wow, Olugbenga! Thank you for sharing your thoughts about Alecia. We’re so glad we could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish
Customer service
Customer service
Friendly
He knew how to help me straight away,
3 March 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Delivering outstanding service is what we strive for every day, and we’re glad we could make your visit memorable, Julie. -Ashifa
Brilliant customer service and pleased with the outcome
Great customer service 👏 👌 👍
27 February 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Mike, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Good dealing by himanshu
Good dealing by himanshu
Really appreciate
22 February 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hi Babar, thanks so much for your amazing review! Himanshu will be super happy to know he made such a difference for you. We hope you have a lovely day! ☺️ -Ayesha
Very good service by Harry
22 February 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Woohoo 🎉 Thrilled to hear Harry made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Anuj. -Arvind
Harry was very helpful
Harry was very helpful, sorted out a confusion from my last visit, which resulted in me receiving the wrong device of which I had originally chosen. Wasn’t too long of a process and very helpful. Thank you!
18 February 2026
Unprompted review
Reply from Three UK - 3Store Walsall
That’s fantastic to hear, Gee! 🎉 Harry will be thrilled to know his support helped resolve the issue and got you the device you originally wanted. 💜 -Shivam
Reply from Three UK - 3Store Walsall
Hello, Neha! We’re thrilled to know your experience felt genuinely warm and welcoming. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Reply from Three UK - 3Store Walsall
Hi Joanne! Great to hear Stef looked after you and gave you the support you needed. -Kishan
Good service
12 February 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Wow, we absolutely love hearing this, Narender! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day! -Afaq
Good Service by Harry
12 February 2026
Unprompted review
Reply from Three UK - 3Store Walsall
That's impressive, Usman! We’re overjoyed to hear that Harry made your experience fabulous. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Steph was very helpful and informative.
Steph was very helpful and informative.
11 February 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Thanks a ton for your review, Jack! 🎉 Steph really nailed it, and we look forward to serving you again! ☺️ -Kashish
Amazing customer service from Steph.
Amazing customer service from Steph.
7 February 2026
Unprompted review
Reply from Three UK - 3Store Walsall
Hey Lucy! 💫 That’s amazing to hear! Kudos to Steph for making the experience extraordinary. Thank you for your kind words! -Ashifa
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