TRANSAX Merchant Services 

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Rated 1 out of 5 stars

*** BE WARNED *** They will auto-renew your contract with another 3 years without giving you advanced notice or the opportunity to agree or disagree. They will then sting you by charging an earl... See more

Rated 5 out of 5 stars

Great company and the rep Danny Mistretta was fantastic, answered any queries we had on setting up, really knows his stuff! We were a bit of a pain but he went above and beyond to get us set up and ha... See more

Rated 1 out of 5 stars

Horrible company who automatically renew your contract for another 3 years without warning just before they increase charges. Mislead by sales that free to change supplier after contract is complete... See more

Rated 5 out of 5 stars

I decided to change my card provider , a rep I was recommended by another businesses gave me their contact details, so I made an appointment with Matthew Wickham and I must amit he was he certa... See more


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Rated 5 out of 5 stars

Transax Card Machines

Transax Card Machines

Matthew Wickham - what a fabulous first rate chap! Efficient, machines came quickly. Money in next day - no hidden charges! Thoroughly recommend.

15 June 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from the onset

Excellent service from the onset. Matthew Wickham popped in to see me a couple of weeks after I opened up my shop and was exceptionally friendly and professional. I decided to sign up to Transax as they had extremely competitive rates and amazing customer service. I have not been disappointed. I recommend this company and it's staff to anyone I meet who is opening up a new business, or needs to change their merchant provider.

1 June 2018
Unprompted review
Rated 1 out of 5 stars

Be very careful before signing with them

This company claimed to have automatically renewed my contract for 4 years without my express agreement despite the fact that i had previously advised of my intention not to renew. it is a sharp practise that is a disgrace let alone that i had said i don't want to renew it. They are now trying to claim 4 years of charges because i have moved to a cheaper provider. i have taken my case to the Financial Ombudsman. Watch this company like a hawk.

23 May 2018
Unprompted review
Rated 5 out of 5 stars

Fabulous service

I’ve been with transax for almost a year, moving from Worldpay, Danny Mistratta the rep was very helpful, I’ve got much better rates and for a small business the option of next day payments really helps with cash flow, I would highly recommend these to everyone I know in business.

17 May 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
Quick response
Using this service more than a year
No issues so far
Best customer service

16 May 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

The representative, Jay, offered a much better deal than we had, but when we looked deeper into it the discount was actually less, but not by much.
However, what caught my eye was the fact that the funds go straight into the bank the following day, as opposed to 3-4 days later with the Card Company we were using at the time.
When you are spending over £50,000 per month, and have no overdraft, getting the money the following day is a "Godsend."
It improved our cash flow, but bearing in mind the discount we had before, and we spend alot of money, this is still a massive plus for us with the speed of access to the funds.
Stuart

14 May 2018
Unprompted review
Rated 5 out of 5 stars

fantastic service and delivery as…

fantastic service and delivery as promised with next day payments.
Matthew Wickham was a massive help and sorted out all our needs as a business.
highly recommend to any business ,straight forward from start to finish.

I was with another company their machine can gladly stay in the box unused.

many thanks
nicky
Johnson arms

11 May 2018
Unprompted review
Rated 5 out of 5 stars

5 Star

Transax helped our business get card machine terminals at a great price with low fees. I'd like to thank Danny Mistretta for all his help getting us set up, as he was always on hand to answer any questions or queries. Not your usual sell and move on salesman. Thanks Danny for the great service!

10 May 2018
Unprompted review
Rated 5 out of 5 stars

WE CHANGED OUR CARD PROVIDER TO TRANSAX…

WE CHANGED OUR CARD PROVIDER TO TRANSAX AND WITH THE HELP OF THER REP STEVE SIDNEY BASED IN POOLE DORSET HAVE BEEN VERY PLEASED WITH ALL HIS HELP,EVEN HELPED WITH REGISTRATION AND THE CREDIT REPORTING ETC.A GREAT HELP TO US AS A SMALL COMPANY.

8 May 2018
Unprompted review
Rated 5 out of 5 stars

I was very pleased Mr Jay Singh called…

I was very pleased Mr Jay Singh called in. We have had many problems with card machine people before.
Mr Singh and Transax looked after us very well and I would recommend Transax and Mr Singh to any businesses looking for cheaper costs and good service.

3 May 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant company to deal with

I would like to say a BIG thank you to Jay for offering us the services of Transax. We were with another card company for a few years but having next day payments is a god send for any business. The application and completion was seamless and easy and Jay was there to help the whole way. I would highly recommend them for any business looking for card services.

3 May 2018
Unprompted review
Rated 5 out of 5 stars

Its refreshing to get a person (Steven…

Its refreshing to get a person (Steven Sidney) to be so helpful, my last supplier was awful, usual story: pestered me to sign up, even though I told them to stop as my lovely mum was very poorly in hospital, The contract didn't match what had been agreed, it took so many phone calls to get rid of them. (approx 3 months). No customer service what so ever.

Steve helped with the transition, sorted out PPI, installed the machine, called in a few times to make sure all was working well. Any time I need to call Steve he was very helpful.

Honestly change to Transax as soon as you can. The service is like the old days, the customer comes first.

I have recommend Transax to other friends of mine with shops on the high street.. They have signed up

3 May 2018
Unprompted review
Rated 5 out of 5 stars

Mathew Whickham from Transax

After speaking with all the main merchant services no one could beat what we were currently paying with WorldPay. However, Matt Whickham from Transax was adamant that he could.

After meeting up and going through our previous 2 years invoices within 24 hours he came back with an offer that saved us around £2000 a year, this is from approximately £300k worth of card transactions a year. Considering we were already on a rate that many other Merchant Service providers said they couldn't even match, let alone beat, I was seriously impressed with this.
The fact we also get all funds paid in next day is a real bonus too.

All round Matt really impressed, he did what he said he would do and these days that is a rare thing.

I have since recommended him to other business owners, and all those who have used him have been equally impressed.

5 Star rating for me.

2 May 2018
Unprompted review
Rated 5 out of 5 stars

Danny Mistretta from transax merchant…

Danny Mistretta from transax merchant services was so helpful in signing me up for a new card machine. No hard sell which makes a change from the norm. Professional and very straight forward.
Would recommend to other businesses....

Many thanks Danny.

Joe

2 May 2018
Unprompted review
Rated 5 out of 5 stars

We have been using Transax for a while…

We have been using Transax for a while now and have worked with steve. really good service and very helpful. If we have ever had any issues steve comes to the salon to help us and sorts it straight away! highly recommend and thank you!!

2 May 2018
Unprompted review

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