Always willing to go extra mile , listen to What you looking for , don't rush , always Delivered excellent holiday can't do enough For customers do all boarding passes + paper work, stress fr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
Company replied
Company details
- #28 of 204 best companies in Travel agent
- #14 of 52 best companies in Cruise Travel Agency
- #9 of 31 best companies in Currency exchange service
- #3 of 19 best companies in Travel clinic
- #14 of 102 best companies in Travel deals
- #3 of 67 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Travel House, Unit 44G Cwmdu Parc,, SA5 8JF, Swansea, United Kingdom
- 01792 293743
- hello@travelhouse.co.uk
- www.travelhouse.co.uk
4.9
Excellent
6k reviews
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Use a travel expert
I had been shopping around on line for different prices and thought I would try travel house, not expecting them to even come close so it was more curiosity than anything.
I gave my requirements to Kaylee, it was quite complicated as we needed two rooms for myself and friends( pensioners) she got back to me the following day, I was very happy with the outcome but my friends preferred to book on line as theirs was coming in quite a bit cheaper, I thought I would ring Kaylee in a couple of days to tell her we booked online, however, Kaylee phoned me back after explaining the situation she looked at it again came up with a great deal for both parties so we booked it that day. Since booking with travel house we have learned there are things many companies on line are not covered with.
Kaylee has gone above and beyond to meet our needs so I would highly recommend her and we will be booking in the future with travel house Llanelli. We are pensioners that travel very frequently and like to get the best deals so it’s a win win for travel house and us.
10 September 2026
Reply from Travel House
Thank you so much for your kind comments & 5* review, it was a pleasure to help you with your holiday and give you the package protection with your booking. I look forward to helping you again in the future. Kind regards, Kayleigh (Travel House Llanelli)
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with our team and found great holiday deals. We truly appreciate your loyalty and look forward to assisting you with your future travel plans!
Excellent service as always
Excellent service as always. Nothing too much trouble. Pleasure booking with you.
10 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Reply from Travel House
Thank you for your wonderful 5-star review! We are more than happy to help :)
Excellent service from Emily thank you
9 September 2026
Reply from Travel House
Hiya, Thank yu for taking the time to leave us a lovely 5* review. Lisa
Very helpful and friendly staff.
8 September 2026
Reply from Travel House
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am pleased that you felt that my staff are helpful and friendly.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
First class by the team as always.
9 September 2026
Ellie was wonderful!
Ellie was wonderful, as always!
She listened to what I required, was very informative about the hotel & was very courteous and approachable!
8 September 2026
Reply from Travel House
Thank you for your 5-star review! We are so pleased to hear that Ellie handled your booking with care. We appreciate your kind words.
Kind Regards,
Faith
Staff are lovely, helpful and considerate!
Codi was really helpful. She showed us the different options of places to go and was very considering of our wants and needs.
8 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful in showing you different options and was considerate of your needs.
Very knowledgeable and welcoming staff.
Very knowledgeable and welcoming staff.
Listened to our requirements and remembered us from previous visits.
11 June 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was knowledgeable and welcoming, and that they remembered you from your previous visits. We truly appreciate your kind words!
Good booking experience
Very pleasant, helpful and well informed staff member as usual with Llanelli Travel House.
8 September 2026
Reply from Travel House
Thank you for your lovely 5* review, it was a pleasure to help you with your holiday again. Kind regards, Travel House Llanelli.
Great service
Great service. All details explained about the holiday were very clear. Thank you
5 September 2026
Reply from Travel House
Thank you for your comments & 5* review, we hope you have a lovely holiday! Kind regards, Travel House Llanelli
Reply from Travel House
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am pleased to hear that my staff are knowledgeable and that you were able to book what you needed.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Kate was great and went through…
Kate was great and went through everything in detail
8 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful. Your kind words mean a lot to us, and we appreciate you highlighting the excellent service you received.
The young lady was very pleasant
The young lady was very pleasant, and really helpful in getting us the right holiday that we could afford
Kind regards
Cyril Anderson
8 September 2026
Reply from Travel House
We're so glad to hear our team member was helpful in finding you the perfect affordable holiday. We appreciate your kind words and taking the time to leave us a 5* review.
Kind Regards,
Travel House Brynhyfryd
Excellent helpful easy booking.
Excellent helpful easy booking.
Thank you again as always.
8 September 2026
Reply from Travel House
You're very welcome It’s always a pleasure to help. Thank you so much for your kind words, and as always, we really appreciate your continued support. 😊
Have a great cruise.
Regards
Clare
Their service is first class in every…
Their service is first class in every aspect. Their patience is excellent and always find the atmosphere in the shop very relaxed. We always come away with the holiday we are looking for, knowing that we are given the best within our budget
7 September 2026
Reply from Travel House
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that my staff are patient and that the atmosphere in the branch is very relaxed.
Diolch!
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House
Thank you for your 5-star review. We are delighted to hear that you had such a positive experience and appreciated the detailed explanations provided. We look forward to assisting you again.
Kind Regards,
Travel House Brynhyfryd
Great service as always
Craig as always knows or finds the answer to every question, puts you at ease and make the whole booking process easy
29 August 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member made your booking process easy and put you at ease. We appreciate your kind words.
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