Always willing to go extra mile , listen to What you looking for , don't rush , always Delivered excellent holiday can't do enough For customers do all boarding passes + paper work, stress fr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
Company replied
Company details
- #28 of 204 best companies in Travel agent
- #14 of 52 best companies in Cruise Travel Agency
- #9 of 31 best companies in Currency exchange service
- #3 of 19 best companies in Travel clinic
- #14 of 102 best companies in Travel deals
- #3 of 67 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Travel House, Unit 44G Cwmdu Parc,, SA5 8JF, Swansea, United Kingdom
- 01792 293743
- hello@travelhouse.co.uk
- www.travelhouse.co.uk
4.9
Excellent
6k reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Disneyland Paris booking
Amazing service both via messenger and in shop. Made my booking for Disneyland Paris so easy.
6 September 2026
Reply from Travel House
Thank you for your fantastic 5-star review! We are so pleased to hear that our service, both via messenger and in-shop, made your Disneyland Paris booking easy.
Great help
The staff were very helpful and found a holiday within our price range. They told us exactly how much it would cost, the location and details of the resort.
Many thanks
11 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Super efficient gave me some good…
Super efficient gave me some good advice and found me a great deal.
13 September 2026
Reply from Travel House
Hi, Thank you for taking the time to leave us a lovely 5 * review. Lisa
We've booked with them before and may I…
We've booked with them before and may I say the service is second to none. I would gladly recommend them to all my friends and family
9 September 2026
The staff were very helpful and had…
The staff were very helpful and had time to find the best option for us
4 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Excellent service by Lyndsey at the…
Excellent service by Lyndsey at the Gorseinon Branch. Very helpful and knowledgible. Will use again
12 September 2026
Reply from Travel House
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am pleased to hear that you received excellent service, and that I was helpful and knowledgeable.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House
Hi Mr Prothero, thank you for your fantastic 5-star review! Hope you have a lovely cruise and we will see you soon. Kind regards, Tab.😊
Reply from Travel House
Thank you so much for your kind words. We’re delighted to hear you found our service helpful. We really appreciate your feedback and look forward to helping you again in the future.
Have a great holiday
Clare
I’ve booked a few family holidays with…
I’ve booked a few family holidays with travel house Blackwood and every time they go above and beyond to do they best to give us a lovely holiday x
13 September 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear you received great service and would recommend us.
Olivia was very helpful nothing was too…
Olivia was very helpful nothing was too much trouble
12 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful and accommodating. We truly appreciate your kind words.
Kind Regards,
Lisa
Excellent service …
Very friendly and willing to spend time finding the right holiday.
3 September 2026
Found a cheap price online for our trip…
Found a cheap price online for our trip to turkey,so went along to travel house in georseinon and saw lindsey to speak to a person rather than just book online. Gave her our destination and hotel. Where she price matched and told us all about the trip and what to expect. Lindsey made us fell comfortable and gave us the confidence to book with her there and then.what a credit to the company she is . Will go see lindsey from now on.
11 September 2026
Reply from Travel House
Good Afternoon
Thankyou for taking the time to leave us a 5* service review.
It's always a pleasure looking for a holiday for customers and I take pride in providing all the information the customer needs before they leave our office.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Always use travel house bridgend
Always use travel house bridgend, for holiday bookings and travel money. Staff always helpful and friendly
11 September 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently find our staff helpful and friendly for your holiday bookings and travel money needs. We truly appreciate your continued loyalty.
Quick and very helpful
4 September 2026
Reply from Travel House
We're so happy to hear that our service was quick and helpful for you. We truly appreciate your kind words.
Second time to book a holiday with…
Second time to book a holiday with Craig at the Travel house we find his customer service exemplary, He remembered our requirements from the previous holiday we booked with him and applied it to this one, also needed a problem sorting out with a pre paid credit card which was quickly resolved by the lady on the cash desk i think for the future we will always use Travel house Cwmbran
10 September 2026
Reply from Travel House
Thank you so much for your fantastic 5-star review! We are thrilled to hear that your second booking with us was just as excellent as the first. It's wonderful to know that our team remembered your preferences and that the issue with your prepaid credit card was quickly resolved. We truly appreciate your loyalty and look forward to assisting you with all your future holiday plans!
Very happy with the ease and help
11 September 2026
Reply from Travel House
We're so happy to hear you found everything easy and helpful! We appreciate your kind words.
Reply from Travel House
Good afternoon,
We're so glad to hear you had a straight forward booking experience!
We look forward to seeing you back in store soon.
Many thanks,
Travel House Port Talbot
Kayleigh was very thoughtful helpful…
Kayleigh was very thoughtful helpful and informative kept me updated with everything
10 September 2026
Reply from Travel House
Thank you for your lovely 5* review! I'm so glad we could help with your magical holiday. Kind regards, Kayleigh
Reply from Travel House
Thank you for your wonderful 5-star review! We are more than happy to help :)
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