I really have to apologize, because I first wrote that this shop is not real, because I waited so long and the page looks kind of shady and I asked at Victoria Secret US and they couldn't find my name... See more
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Tutto bello tranne la presenza on line di due differenti siti di Victoria's che creano confusione perché non condividono lo stesso catalogo. Non si capisce perché siano due siti.
Company replied
I can understand that they are holidays but I placed an order on December 18 and it is December 28 and it has not even been shipped. It's the first time I buy things from Victoria's Secret and I think... See more
Company replied
The products are amazing in so many ways, but sorry to have to tell you this, but the app and "chat" function are no good at all. It´s almost impossible to get in contact with them directly.
Company details
Written by the company
Scopri i migliori prodotti corpo, le fragranze più delicate e i prodotti per la cura delle labbra: gloss, lucidalabbra e burrocacao. Spedizione rapida da Italia. Esplora la seducente collezione di pigiami e lingerie.
Contact info
Via Giorgio e Guido Paglia1/D, 24122, Bergamo, Italy
- 0550541070
- servcli.victoriassecretbeauty@percassi.it
- www.victoriassecretbeauty.it
3.4
Average
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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This website and company is a total…
This website and company is a total disaster.
The webpage does not work correctly, the order is impossible to trace and the communication very poor.
25 April 2023
Es espectaculare la boutique
5 April 2023
Victoria’s Secret Marbella
I recently went shopping at Victoria's Secret in La Cañada, in Marbella. It is a new store and I wanted to know it. My displeasure was that there I was attended by a very unpleasant woman named Amina. She didn't understand anything I was saying, she didn't give me what I asked for and in the end she ended up looking at me badly, laughing with another workmate and saying something rude to me in Spanish. I've always liked shopping at Vs, but I'll never step foot in that store again with that nasty girl
1 April 2023
Unprompted review
Nothing was in the package
Nothing was in the package, the box was empty and it’s unacceptable.
12 March 2023
The hardest order online I have ever…
The hardest order online I have ever done. I hope you can put some English so it can translate for people who are not french. Thank you very much.
14 January 2023
Goods not received
I made an order on 27th December and I’ve nor received it yet on January 8th. I was supposed to get it on the 2nd, I’d like to know where my goods are
26 December 2022
Highly disappointed !!
Highly disappointed !!! No mail to inform about the delivery and when I went to the shop the parcel went back !!! And no possibility to send you a mail because I can’t enter in my account on your site !!
25 December 2022
They did not send me the bonus gift and…
They did not send me the bonus gift and when I went to ask they said it was out of stock and sorry about it - nothing else no message to let me know - very unprofessional and misleading - you expect to receive something at least they should notify you
very poor customer service
19 December 2022
Unprompted review
Package not received: Spain Seville
I have ordered from Spain and after 1 month I have not received yet what I purchased and besides I have not been able to contact your company to check what it is going on, or if you are going to give me my money back. Order Number:
4_00140323
Order Date:
28/11/2022
27 November 2022
10 euros for delivery is crazy
10 euros for delivery is crazy! And it’s not express delivery 5-7 days.. for sure they earn a lot of money with the online shopping.
21 December 2022
There is no package anywhere.
18 December 2022
I never got my purchase
I never got my purchase, I’ve written you three times and never fot an answer. The worst shop inline EVER
24 November 2022
no reply from customer service
no reply from customer service
still waiting for my order
11 December 2022
No information about delivery date
No information about delivery date, no French or English communication.
7 December 2022
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