Vodafone UK - Ballymena Reviews 

126
TrustScore 5 out of 5

4.9

Unit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB


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Rated 5 out of 5 stars

I was helped by Callum and Thomas when I was upgrading my phone. They were both very informative and also made me aware of other deals on at the time. Very happy with the service

Company replied

Rated 4 out of 5 stars

The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... See more

Company replied

Rated 5 out of 5 stars

Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... See more

Company replied

Rated 5 out of 5 stars

I was served by Ciaran who was a new team member training with David the store manager. I had Very positive experience, great customer service from a professional team, highly recommend. They list... See more

Company replied


Company details


Contact info

  • Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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4.9

All reviews

(126)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service with very friendly staff!

23 January 2024
Unprompted review
Vodafone UK - Ballymena logo

Reply from Vodafone UK - Ballymena

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Peter and Yasmin (initial contact…

Peter and Yasmin (initial contact 24/12) were very helpful, explained everything and I felt very reassured about switching to Vodafone as a new customer.

27 December 2023
Unprompted review
Vodafone UK - Ballymena logo

Reply from Vodafone UK - Ballymena

Hi Androalen,

Thank you for reviewing and sharing this great feedback for Peter and Yasmin.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Easy switch from my current provider

Easy switch from my current provider. Great information given at time of purchase.

27 December 2023
Unprompted review
Vodafone UK - Ballymena logo

Reply from Vodafone UK - Ballymena

Hey Leanne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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