My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... See more
Company replied
15 The Mall, Cheapside, S70 1SB Barnsley, GB
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My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... See more
Company replied
Happy service ash set up my new phone which was very helpful l went through with me all the new features on my new phone very patient and knowledgeable
Company replied
If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more
Company replied
Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... See more
Company replied
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15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom
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Brilliant service,Emma sorted new plan in few minutes.very satisfied

Reply from Vodafone UK - Barnsley
10 out of 10 for Emma, the sales advisor. Found her to be efficient, yet friendly and chatty during my visit.
Ultimately persuaded me to upgrade my handset to the Samsung Galaxy S26.
Thanks very much, Emma

Reply from Vodafone UK - Barnsley
Visited the store on a Saturday morning to upgrade my phone and organise a tablet.
Looked after by the nicest member of staff, Daniel. Very tech savvy, really knew his stuff, I felt in very safe hands.
Visited the following Tuesday to pick up my items and looked after by a very friendly member of staff, Emma.
Excellent customer service in store.

Reply from Vodafone UK - Barnsley
Fantastic service by Isabelle sorted my new phone out and explained everything to me perfectly. Also did me a good deal on Tablet and sim for my wife. Thank you.

Reply from Vodafone UK - Barnsley
Emma is a great person who knows her job inside and out. Has been a great help and has smiled all the way through

Reply from Vodafone UK - Barnsley
Had an issue with my phone saw Fiz sorted my issue out and a new phone. Great service

Reply from Vodafone UK - Barnsley
Emma was brilliant helping my wife.She was very patient and explained everything in an understanding way.Found another deal for us and saved us some money.When my phone contract runs out I’ll be back to see Emma for a good deal.

Reply from Vodafone UK - Barnsley
Emma is brilliant person to work with and good deals i am over the moon and my daughter happy with her new iphone hehe and I am happy to see her again

Reply from Vodafone UK - Barnsley
During my visit to the Barnsley store I was served by Fiz. He gave excellent customer service and is a credit to the team.

Reply from Vodafone UK - Barnsley
Really helpful and friendly advisor named Dan , with lots of knowledge about the phones.

Reply from Vodafone UK - Barnsley
Emma and Bella were both very polite, helpful and professional ensuring I was completely satisfied with my devices and the airtime plans. Everything was explained well and in a manner I was able to understand. A very pleasant visit, thank you girls.

Reply from Vodafone UK - Barnsley
Dan was extremely helpful and very knowledgeable about the upgrade he did for me

Reply from Vodafone UK - Barnsley
Dan was very professional and sociable.
Sorted us with a new phone and a great deal.
Very pleasant experience

Reply from Vodafone UK - Barnsley
Fizz was brillant explained everything i needed to know

Reply from Vodafone UK - Barnsley
Great service by Fiz had issue with my phone virus he sorted everything out and a new phone.

Reply from Vodafone UK - Barnsley
Fantastic experience at the Barnsley Vodafone. I went in to get an upgrade and Fiz was incredibly helpful, showing me all the best deals that work for me and my needs

Reply from Vodafone UK - Barnsley
I went into Vodafone today to get myself a new contract and Isabelle served me and got me set up so quickly! Brilliant customer service! Would recommend!

Reply from Vodafone UK - Barnsley
Bella was very helpful in sorting out my new sim. Great service

Reply from Vodafone UK - Barnsley
Dan explained everything from thread to needle very helpful nothing too much going through each plan then going back to original plan

Reply from Vodafone UK - Barnsley
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