Vodafone UK - Barnsley Reviews 

339
TrustScore 5 out of 5

4.9

15 The Mall, Cheapside, S70 1SB Barnsley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... See more

Company replied

Rated 5 out of 5 stars

Happy service ash set up my new phone which was very helpful l went through with me all the new features on my new phone very patient and knowledgeable

Company replied

Rated 5 out of 5 stars

If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more

Company replied

Rated 5 out of 5 stars

Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... See more

Company replied


Company details


Contact info

  • 15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(339)

42,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service,Emma sorted new plan…

Brilliant service,Emma sorted new plan in few minutes.very satisfied

6 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Michelle,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

10 out of 10 for Emma

10 out of 10 for Emma, the sales advisor. Found her to be efficient, yet friendly and chatty during my visit.
Ultimately persuaded me to upgrade my handset to the Samsung Galaxy S26.
Thanks very much, Emma

5 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Visited the store on a Saturday morning to upgrade my phone and organise a tablet.
Looked after by the nicest member of staff, Daniel. Very tech savvy, really knew his stuff, I felt in very safe hands.

Visited the following Tuesday to pick up my items and looked after by a very friendly member of staff, Emma.

Excellent customer service in store.

30 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley


Hey Zoe,

Thanks for the lovely review and fantastic support for Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service by Isabelle sorted my new phone out and explained everything to me perfectly. Also did me a good deal on Tablet and sim for my wife. Thank you.

4 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

Thanks for the lovely review and fantastic support for Isabelle.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma is a great person who knows her…

Emma is a great person who knows her job inside and out. Has been a great help and has smiled all the way through

4 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had an issue with my phone saw Fiz…

Had an issue with my phone saw Fiz sorted my issue out and a new phone. Great service

3 June 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Bella

31 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma was brilliant helping my wife.

Emma was brilliant helping my wife.She was very patient and explained everything in an understanding way.Found another deal for us and saved us some money.When my phone contract runs out I’ll be back to see Emma for a good deal.

21 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

Thanks for letting us know what an amazing job Emma did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma is brilliant person to work with…

Emma is brilliant person to work with and good deals i am over the moon and my daughter happy with her new iphone hehe and I am happy to see her again

22 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

During my visit to the Barnsley store I…

During my visit to the Barnsley store I was served by Fiz. He gave excellent customer service and is a credit to the team.

21 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Linda,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and friendly advisor…

Really helpful and friendly advisor named Dan , with lots of knowledge about the phones.

7 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma and Bella were both very polite

Emma and Bella were both very polite, helpful and professional ensuring I was completely satisfied with my devices and the airtime plans. Everything was explained well and in a manner I was able to understand. A very pleasant visit, thank you girls.

4 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Angie,

Thanks for the lovely review and the fantastic support you’ve shown for Emma and Bella.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was extremely helpful and very…

Dan was extremely helpful and very knowledgeable about the upgrade he did for me

3 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was very professional and sociable.

Dan was very professional and sociable.
Sorted us with a new phone and a great deal.
Very pleasant experience

3 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Kate,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fizz was brillant explained everything…

Fizz was brillant explained everything i needed to know

2 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Claire,

Thanks for the lovely review and fantastic support for Fizz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Fiz had issue with my…

Great service by Fiz had issue with my phone virus he sorted everything out and a new phone.

1 May 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Donald,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience at the Barnsley Vodafone

Fantastic experience at the Barnsley Vodafone. I went in to get an upgrade and Fiz was incredibly helpful, showing me all the best deals that work for me and my needs

30 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Lauren,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into Vodafone today to get…

I went into Vodafone today to get myself a new contract and Isabelle served me and got me set up so quickly! Brilliant customer service! Would recommend!

19 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Molly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bella was very helpful in sorting out…

Bella was very helpful in sorting out my new sim. Great service

19 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Ms Cockayne,

Thanks for the lovely review and fantastic support for Bella.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan explained everything from thread to…

Dan explained everything from thread to needle very helpful nothing too much going through each plan then going back to original plan

12 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look