Vodafone UK - Barnsley Reviews 

341
TrustScore 5 out of 5

4.9

15 The Mall, Cheapside, S70 1SB Barnsley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... See more

Company replied

Rated 5 out of 5 stars

Happy service ash set up my new phone which was very helpful l went through with me all the new features on my new phone very patient and knowledgeable

Company replied

Rated 5 out of 5 stars

If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more

Company replied

Rated 5 out of 5 stars

Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... See more

Company replied


Company details


Contact info

  • 15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(341)

42,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went into Barnsley store today

Went into Barnsley store today. Exceptional service from Dan with great savings. 5*

11 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All very good advice given by Dan at…

All very good advice given by Dan at Vodaphone Barnsley got exactly what we needed exceptional service from Dan thank you

Kind Regards

Dawn

11 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What can I say

What can I say, Fiz at Vodafone spent over an hour sorting out my. Boardband and tablets if there was 10 star 🌟 I would definitely give a 12 star 🌟 🤩 thank you for taking the time. For sorting out all my issues, your a credit to Vodafone.

9 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Lenny,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had a very pleasent visit to the…


We had a very pleasent visit to the barnsley store Fiz saw to us as we are both not very tech savvy he was brilliant with us and took the time to explain everything can recommed him

8 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had problems with my phone

Had problems with my phone. Fiz looked at my phone and helped me set up my new phone. Very Patient Guy and went through everything with me.

2 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Mick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in with an virus on my phone

Went in with an virus on my phone, so a gentleman called Fiz, he was very patient told me what issue was with my phone, he sorted me a new phone and tablet out for what i was paying before, transferred my data. Very knowlegable and patient thanks Fiz.

1 April 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

A great big thank you to Nad in the Barnsley branch for fixing my phone, which was full of viruses. Nad was professional, friendly, knowledgeable and efficient, and had my phone working with most contents restored in a couple of hours.

22 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hi Morris,

Thank you so much for your wonderful review and the amazing support you’ve shown for Nad—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan you are a Star ✨

Friendly and very informative staff. Greeted with a smile and friendly hello
Dan went an extra 10 miles to try and sort my Mum's phones out that she had locked somehow 🙄 and he managed the seemingly impossible task too ... Could not recommend enough
Thankyou Dan and we apologise for all the time we took up too

22 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Joanne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bella was very good upgrading my air…

Bella was very good upgrading my air time plan getting me a really good deal saving me a fair bit and getting a good airtime deal

12 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was excellent

Dan was excellent! Reviewed my current contract, and came away with a better deal and reassurance of the next steps.

12 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Anna, ​

Thanks for the lovely review and fantastic support for Dan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Bella gave good service

Bella gave good service

12 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I went to trade in my phone for a…

Today I went to trade in my phone for a new one and Dan was the one who helped me out and he was brilliant explained everything clearly and helped me out with all the questions I asked very polite and a nice person I recommend this Vodafone especially with Dan who was the most help anyone could ask for 👍

7 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Lewis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fiz is a good person and he kind to me…

Fiz is a good person and he kind to me and he been helping me with things. He is a star. He been amazing 10/10 service

6 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Michael, ​

Thanks for the lovely review and fantastic support for Fiz. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone

Thanks again, ​
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service given by Fiz

Excellent service given by Fiz. Fully explained everything so I could understand. Great guy

5 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Dawn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely, welcoming, experienced staff

Welcoming lady ( Bella), definitely has good experience in her field with costumer service,patient to explain every detail.

4 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Georgiana,

Thanks for the lovely review and fantastic support for Bella.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was incredible

Dan was incredible! Approachable, friendly and professional. Top tier service.

1 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Luke,

Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

wWas served by fiz .very helpful and…

wWas served by fiz .very helpful and very good service top lad.

3 March 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service was very good

The service was very good, Fiz was so supportive, helpful until I understood what I was was not understanding. Thank u🙏🙏🙏
He is a Credit to Vodafone and never had service like I have with him.
Bless

27 February 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and nice sort my needs…

Very helpful and nice sort my needs thanks isabelle

18 February 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service in store from Fiz upgrade…

Great service in store from Fiz upgrade HBB and also got a new tablet no hassle.

16 February 2026
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look