My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... See more
Company replied
Location
Switch location15 The Mall, Cheapside, S70 1SB Barnsley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Happy service ash set up my new phone which was very helpful l went through with me all the new features on my new phone very patient and knowledgeable
Company replied
If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more
Company replied
Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Barnsley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom
4.9
Excellent
341 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Barnsley
Thanks for your feedback Zara 😊 All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Barnsley
Thanks for the five star feedback, Ioan! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My experience with Carrie today was…ĺ
My experience with Carrie today was excellent
8 February 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Pat, Thanks for your awesome feedback for Carrie ☺️ All the best, The Vodafone Social Media Team
Carrie who served us today was…
Carrie who served us today was extremely informative, very helpful and very friendly. She served us and met our needs quickly and efficiently and made us vodaphone customers with a difference. We now feel very confident that if we need anything going forward, vodaphone will be there for us 😊
7 February 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Adeline, Thanks for letting us know about the amazing service Carrie provided today! It's always great to hear how helpful our team are, and the great impression they have on our customers ☺️ All the best, The Vodafone Social Media Team
Excellent service staff pleasant and…
Excellent service staff pleasant and patient X by fiz
29 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hello, Ann,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zak was very helpful in setting up my…
Zak was very helpful in setting up my new contract and didn't take long at all thank you very much
4 February 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Christine,
What fantastic feedback for Zak! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in to upgrade my broad band saw…
Came in to upgrade my broad band saw Carrie and I'm delighted because I wouldn't have been able to do it without her
3 February 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Shirley. Thank you for your review for Carrie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnsley
Hi Vics. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in on tuesday saw carrie she was…
Went in on tuesday saw carrie she was very easy to get on with, upgraded my sim only deal and made the whole process really easy to understand.
28 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Julie,
We appreciate your positive feedback for Carrie. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent support from Chris from the…
Excellent support from Chris from the Barnsley Store.
Easy upgrade, great support and guidance.
25 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Jade,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent experience Zak was kind…
Excellent experience Zak was kind helpful great customer service
25 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Jayne,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Got me me up and running after a phone…
Got me me up and running after a phone failure, set new phone up, did what I needed get back up and running, sound lad, could do with a instire coffee machine....
Overall 10/10 service by Fiz
20 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Paul,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My partner struggles with his ptsd and…
My partner struggles with his ptsd and mental health and has taken a lot to get him into the Barnsley store where we purchased ours phones..nad was so helpful and took all the stress out of having to do it online and got a fabulous deal with 2 upgrades including change of number and numerous problems we had changing contracts..he was so efficient and nothing was a problem..we had to go back for a few issues we couldn't do ourselves and he didn't hesitate to get things sorted for us l..the staff also were able to help in-between and were so polite and useful as we didn't know how to sort out certain apps on our phones..it's so nice to able to go into a store and speak to someone and be so helpful we cannot thank them enough.lee says nad is in his top 3 😊
16 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Lee. Thank you for your review for Nad. It's always lovely to read such nice feedback, especially when it comes to such a delicate situation. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again Lee,
Vodafone Social Media Team
Excellent
Excellent, patient, attentive customer service from lovely staff at Alahambra Barnsley
Sorted out a better mobile deal, tailor made to my useage requirements. Will be back when my wife's contract comes up.
16 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Robert. Thank you for your review for the team. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Renew of Contract
Used the Barnsley Store to renew my broadband and phone contacts. Thw store was clean and well organized. Chris assisted us during our visit. He was very helpful and answered every question we had. Once leaving the store we had a new contract with a better outcome then we had.
14 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Jorg,
This is a great review for Chris and the Barnsley Store. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Very helpful
Very helpful, had lots of time to explain everything to me. Lovely man Fiz
13 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Jemma,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in looking for a new phone
Went in looking for a new phone. Chris looked after me, he was very helpful and patient talking me through all my options to get me tge best deal.
Thanks Chris
7 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Gill,
It's great to see your kind words for Chris, we really appreciate your positive feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A knowledgeable man that helped me…
A knowledgeable man that helped me greatly with a phone problem and renewal ,he went through offers and I got a great deal,smooth transaction and the man Fiz was great,helpful ,polite and I will return ,thank you regards janet scuffham.
3 January 2025
Unprompted review
Reply from Vodafone UK - Barnsley
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Chris was very helpful
Chris was very helpful, gave plenty of information to help what we were looking for. Offered suggestions and made everything clear and easy to understand. Even gave help with none functioning old phone. 👍👍
31 December 2024
Unprompted review
Reply from Vodafone UK - Barnsley
Hey Adam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service, friendly & helpful.
Nad was really helpful and patient with my upgrade today. His colleague Carrie, also very helpful towards making my final decision of a new phone.
Outstanding customer service all round,m and he gave a thorough understanding of the contract I was going into.
Answered all questions with great knowledge. Really friendly.
You have a good team in the Barnsley store. Made the whole process a pleasure rather than a chore.
Thank you so much :)
29 December 2024
Unprompted review
Reply from Vodafone UK - Barnsley
Hi Lauren. Thank you for your review for Nad, Carrie and the team. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.