Vodafone UK - Barnsley Reviews 

339
TrustScore 5 out of 5

4.9

15 The Mall, Cheapside, S70 1SB Barnsley, GB


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Rated 5 out of 5 stars

My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... See more

Company replied

Rated 5 out of 5 stars

Happy service ash set up my new phone which was very helpful l went through with me all the new features on my new phone very patient and knowledgeable

Company replied

Rated 5 out of 5 stars

If I could give more than 5 stars for fern I absolutely would! She is a super star and helped me so much big thank you to fern in barnsley vodafone store she is lovely a true pleasure to see a happy s... See more

Company replied

Rated 5 out of 5 stars

Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... See more

Company replied


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  • 15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

339 reviews

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4.9

All reviews

(339)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service very helpful and informative. Got me the best deal and explained everything clearly. Thanks Fiz

8 May 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey RBrown,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She was very helpful ful and supportive…

She was very helpful ful and supportive and was very welcoming thanks Carrie

7 May 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Jon,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store to upgrade my sim

Came into store to upgrade my sim, Nad helped without a problem! He was polite and informative and I couldn’t have asked for any better! Thankyou!!

3 May 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Bonnie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to sort my phone out which…

Came in to sort my phone out which wasn't receiving phone calls. Dealt with by Fiz who was very helpful and informative and sorted everything for us. He had patience and time to explain everything . A pleasure to meet him and an asset yo the company.

3 May 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Barry,
Thanks for the lovely review and fantastic support for Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in because I had lost my phone…

Came in because I had lost my phone Carrie sorted everything out for me

25 April 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Kevin ,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a guy

What a guy! Fiz was so incredibly helpful, professional and amiable . ... so great to encounter !

19 April 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Rex,

Thanks for the lovely review and fantastic support for Fiz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Nice to have the personal touch. Thanks very much. X

5 April 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Chris,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy customer

Came in with no idea of what's happening with the outstanding bill on the contract. Ended up leaving with a newer phone and a cheaper plan. Couldnt be any more happier, Big shout out to Nad.

4 April 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hi Harry,

We really appreciate your wonderful review and the amazing support for Nad.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zak was wonderful and very helpful 👏

4 April 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey Doina,

Thanks for the lovely review and fantastic support for Zak.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ned was very helpfull and highly…

Ned was very helpfull and highly qualified

2 April 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fiz has been vey helpful,


Fiz has been vey helpful,
En wonderful and very professional. Thank you so much .

24 March 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hi A Clarke,

Thanks for your kind words for Fiz. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Isabelle Helped do a transfer and was…

Isabelle Helped do a transfer and was very polite

16 March 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hi there,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful & friendly staff

Called into the Barnsley branch to mainly check a deal against what i was being offered from Sky. I've been with Vodafone for a very long time and didn't want to leave. I was approached by the lovely Isabelle, who understood my dilema... and took her time to look at all the deals available, and managed to match something for me. She explained all the detail in an easy to understand manner and made this visit very enjoyable. The entire team there seemed very friendly and helpful.

8 March 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Needed new contract

I had telephoned vodaphone to no satisfaction was going to go to Sky but happened to call into shop in barnsley where Isabelle served me. She got me a good plan, was so lovely and pleasant and i am now staying with Vodaphone. Pleasant and helpful experience

8 March 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Hello Caroline,

It's great to hear that you received a 5 star service from Isabelle! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Isabelle really helpful setting up my…

Isabelle really helpful setting up my phone I thought I'd lost everything. She got it all back

9 March 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zak was amazing thanks for sorting my…

Zak was amazing thanks for sorting my laptop and new phone out very happy with the service at barnsley

6 March 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

We really appreciate your wonderful feedback Andrew, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 4 out of 5 stars

Quick response to my needs

Quick response to my needs. Listened carefully to my requirements. Found the best deal for me. Went above and beyond to help with small budget I have. Great customer face to face service Thank you Fiz

1 March 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone upgrade

I was initially served by Nad to upgrade my phone and he was very polite and helpful the service I got was great .I had to come back and collect my phone this time Fiz served me and I also got a good deal on a Samsung tablet .iv been with Vodafone along time and always got my phones from barnsley store the staff are always polite and helpful but Nad and Fiz went above and beyond very happy customer

27 February 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from isabelle very patient

21 February 2025
Unprompted review
Vodafone UK - Barnsley logo

Reply from Vodafone UK - Barnsley

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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