I went into Vodafone Barnstaple with several issues on my phone and with my account. I had zero expectation of getting them sorted but a nice man called Lee sorted me out with a successful outcome to... See more
Company replied
Location
Switch locationUnit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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See what reviewers are saying
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and bey... See more
Company replied
I have been coming in here for years and they’re always very smiley and helpful, lily today was really helpful and made the whole upgrade process simple and painless. We also had some fun
Company replied
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Barnstaple
Written by the company
Contact info
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, United Kingdom
4.9
Excellent
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Barnstaple
Hey Rosemary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lee very helpful and knowledgeable.
Lee very helpful and knowledgeable.
All difficulties dealt with.
Downside was it took a lot of Lee’s time
14 July 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey David,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Lily was amazing at helping me with upgrading my broadband and sim. Thank you.
14 July 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Veronica,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into Vodafone Barnstaple with…
I went into Vodafone Barnstaple with several issues on my phone and with my account. I had zero expectation of getting them sorted but a nice man called Lee sorted me out with a successful outcome to all the issues. Excellent customer service.
14 July 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack gave excellent service and saved…
Jack gave excellent service and saved my life
11 July 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Joyce,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey Roger,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey Mr Chadwick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been coming in here for years…
I have been coming in here for years and they’re always very smiley and helpful, lily today was really helpful and made the whole upgrade process simple and painless. We also had some fun
6 July 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Nikki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum who sorted new phones for us was…
Callum who sorted new phones for us was very helpful, polite, knowledgeable, patient & understood we were slightly older customer's and not as clued up 🙂
27 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey Ben,
Thanks for the lovely review and fantastic support for Cameron .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic experience
Fantastic experience, Lilly was very informative and friendly, talked me through different options and helped me find the best one for me.
I was also informed about Vodafone broadband which I’m seriously considering.
Lily is an Asset to Vodafone.
27 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Rebecca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Cameron and Lilly for a…
Thank you to Cameron and Lilly for a fantastic service today in Barnstaple store. Great friendly and helpful team.
28 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Clare,
Thanks for the lovely review and fantastic support for Cameron and Lilly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron and Lilly were exceptionally…
Cameron and Lilly were exceptionally helpful & very knowledgeable, thank you
28 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was friendly and efficient
Cameron was friendly and efficient, answered all my questions
27 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Stephanie,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service
Got fantastic service again from Lee at the Barnstaple store, we always come here as they are so friendly and helpful.
Highly recommended
20 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hi Bridget, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Jack was very pleasant polite and…
Jack was very pleasant polite and helpful in sorting out a new phone. Great service thank you
20 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great store, helpful staff
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and beyond. Lee specifically deserves a mention. He’s been so helpful and kind to me whatever my request has been.
18 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Jess,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fast
Fast, friendly staff all too happy to help.
Got what I wanted plus help cancelling my other contract.
17 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Jon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey Keri,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in today with troubles with my sim…
Came in today with troubles with my sim card cameron was amazing and fixed my troubles
10 June 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hi Michael, thank you so much for your wonderful review and the amazing support you’ve shown for Cameron , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
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