Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... See more
Company replied
Location
Switch locationUnit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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See what reviewers are saying
Was in the Vodafone Barnstaple store today with my daughter and the service received from Lily was absolutely fantastic! She was extremely helpful and friendly. Thanks so much Lily. 😊
Company replied
The member of staff was extremely helpful and dealt with all my questions very patiently and clearly. I have been very pleased with the service previously as I have been today.
Company replied
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Barnstaple
Written by the company
Contact info
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, United Kingdom
4.9
Excellent
258 reviews
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Jack was efficient and extremely…
Jack was efficient and extremely helpful today. Would recommend.
9 May 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Heather
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was brilliant today
Jack was brilliant today. Helped me to get a new phone and checked to see if he could reduce the price of my other numbers on my contract.
8 May 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Katie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lily was very helpful
6 May 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone upgrade
Upgraded 2 family phones and Cameron gave great service, took the time to find the best possible deals and explain all the options available
1 May 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jacks service was amazing really…
Jacks service was amazing really helpful young lad
29 April 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Terry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely lovely & kind support.
Absolutely lovely & kind support.. everything I needed was done in a few minutes with a nice chat in between
Amazing support thank you Lily
29 April 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Nu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was very friendly and a good…
Jack was very friendly and a good listener and very effective and a great chat :)
26 April 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Tabitha,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lily was excellent
Lily was excellent, very professional and really helpful.
25 April 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Shannon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack great service and superfrindly and…
Jack great service and superfrindly and great smile on his face, 10/10 would recommend Vodafone Barnstaple
24 April 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack gave excellent service today in…
Jack gave excellent service today in store today , would recommend
23 April 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Ian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was really helpful
Jack was really helpful, sorted everything we needed out quickly.
Really knowledgeable and found us the best deal he could.
Really happy
17 April 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Lisa,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacks service today was incredible…
Jacks service today was incredible definitely recommend
11 April 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Rueben,
Thanks for the lovely review and fantastic support for Jacks.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lily has been superb and efficient and…
Lily has been superb and efficient and friendly and so helpful in helping us continue to build confidence in Vodafone
3 April 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Hannah,
Thanks for the lovely review and fantastic support for Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey Judah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jack service was very good and efficient
Jack service was very good and efficient
27 March 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey PETER,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey Keith,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacks service was brilliant and he was…
Jacks service was brilliant and he was very helpful and cheerful
13 March 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Cameron was extremely helpful and…
Cameron was extremely helpful and knowledgeable
9 March 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hi Rosella,
Thank you so much for your wonderful review and the amazing support you’ve shown for Cameron —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jack was very nice and helpful
7 March 2026
Unprompted review
Reply from Vodafone UK - Barnstaple
Hey Harvey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barnstaple
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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