Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... See more
Company replied
Location
Switch location54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more
Company replied
Great guy very helpful
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Bishop Auckland
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
5.0
Excellent
305 reviews
Asks customers to review
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Always get the best help and advice
Always get the best help and advice here, Mark and Jack are the best and always happy to help
28 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Chantal,
Thanks for the lovely review and fantastic support for Mark and Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
Popped in to the Bishop Auckland store today and experienced excellent customer service from George. I didn’t make a purchase today but he gave me some brilliant information and answered all of my questions.
28 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team,./
George made my experience very soothing…
George made my experience very soothing as he helped me with my technical issues.
He is an asset to the team, remaining professional and chatty throughout.
28 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Jo,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop Auckland
Hey Jill,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Honest well explained service
21 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Kevin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good in store ,happy with my new…
Very good in store ,happy with my new phone
19 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark in store was fantastic at setting…
Mark in store was fantastic at setting up my phone
13 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Michael,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark in store assisted exceptionally at…
Mark in store assisted exceptionally at helpibg my huaband with his phone
13 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great staff
Louis was a great help today and Mark took! Thanks guys!
13 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Graham,
Thanks for the lovely review and fantastic support for Louis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best service
I had one problem with my data conection and I went to Bishop Auckland store and George was very helpfull, he do a perfect job in short time!
Thanks George for your help!
12 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Nardi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was brilliant with broadband and…
Mark was brilliant with broadband and new phone
6 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Myrtle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
George did an amazing job in getting a…
George did an amazing job in getting a new iPhone sorted for me with a good bundle. I really recommend seeing this young lad as he is great at his job. Super friendly service and a big thanks
3 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Broadband set up
Mark and Jack were
Really helpful getting me set up with Broadband after a chaotic week of having a fraud case followed by an outage with Vodafone. This was the second trip to the store but all sorted now and everyone smiling! Thank you!
2 February 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got the best deal for my…
Got the best deal for my needs..explained everything well..lovely member of staff (lois)
29 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Jeanette,
Thanks for the lovely review and fantastic support for lois.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
George was very helpful and got us a…
George was very helpful and got us a brilliant price for a new deal.
27 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
George helped upgrade my broadband in…
George helped upgrade my broadband in store and save me some money.
27 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Gary,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark transfered my data brilliant
26 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Sparks,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark in store was fantastic and he…
Mark in store was fantastic and he helped me transfer all my data to my new device
24 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Christine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lois and Mark were very helpful on our…
Lois and Mark were very helpful on our transition
20 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Avril,
Thanks for the lovely review and fantastic support for Lois and Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George in store was fantastic at…
George in store was fantastic at upgrading my number and sorting my wife out a fantastic new deal
20 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Alan,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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