Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... See more
Company replied
Location
Switch location54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more
Company replied
Great guy very helpful
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Bishop Auckland
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
5.0
Excellent
305 reviews
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Very friendly
Very friendly, very helpful learnt a lot took time to explain
19 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was incredibly helpful
Jack was incredibly helpful. Fast and efficient. Not only was he able to sort out accounts and help my partner he made it a very un stressful appointment
He really is one of the best I’ve felt with.
Regards
Donnamarie Ivers
14 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Donnamarie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service and sorted all issues…
Excellent service and sorted all issues and services up with no issues
10 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop Auckland
Hey Lisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jack in the store upgraded me to…
Jack in the store upgraded me to Unlimited with Global Roaming. He did a stellar job, he was very charming and helped me well with my upgrade.
Thanks Jack!
14 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey George,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
George was excellent upgrading my sim
George was excellent upgrading my sim . Excellent at his job.
7 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Jill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience in the store with Jack…
Great experience in the store with Jack today
7 January 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lois was brilliant super quick
Lois was brilliant super quick, helpful and knowledgable !!
26 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Cornwall,
Thanks for the lovely review and fantastic support for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lois is a new employee
Lois is a new employee, she was lovely to talk to and talked through the process of what was happening. There was a glitch in the system on the computer but she did not stress out over it, she asked for help and the issue was dealt with. Quite a nice experience.
22 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Claire,
Thanks for the lovely review and fantastic support for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George was very helpful and helpful…
George was very helpful and helpful went through all the offers with regards to broadband and got us a very good deal. He is very good at his job.
21 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Akhere,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George was patient and very helpful..a…
George was patient and very helpful..a very professional service
21 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lois was fantastic instore
Lois was fantastic instore, good luck with your training
20 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mark was fantastic in store sorting out…
Mark was fantastic in store sorting out our new iphones
11 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Graeme,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lois and Mark both really helped us out…
Lois and Mark both really helped us out when upgrading our phones. They were very patient with both my partner and our 9 month old baby who they kept entertained for nearly 4 hours while we were getting sorted.
6 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Nathan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark was really polite and helpful.
Mark was really polite and helpful.
6 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Stephen,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was amazing he helped my 79 year…
Jack was amazing he helped my 79 year old mam select a phone and he set it up for her. AMAZING customer service ( not seen on the high street now unfortunately) he is an asset to Vodafone. He was also training the new member of staff and was doing a fab job. This young lad was also very helpful and friendly. WOW 🤩 wouldn’t go anywhere else now. Thank you so much Jack ⭐️ 🌟
4 December 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Pink iPhone 16
Very satisfied with my service by Jack in store. Very easy to sort out
30 November 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Personal service by Mark was excellent.
Personal service by Mark was excellent.
Knowledgeable and extremely helpful.
Very satisfied.
30 November 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service…
Very friendly and helpful service ensuring I am getting the best bang for my buck!!
29 November 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The staff in this shop are Excellent 👍…
The staff in this shop are Excellent 👍 and very helpful and very patient with me when I come in for help there friendly and cheerful x I would be lost with out them x
29 November 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Daisy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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