Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... See more
Company replied
Location
Switch location41 London Road, PO21 1PQ BOGNOR REGIS, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Summer in your Bognor Regis branch was amazing, very friendly and professional. She explained the contract in detail. Very happy
Company replied
James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more
Company replied
We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Bognor
Written by the company
Contact info
41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom
4.9
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ellie & Oszkar 10/10 service today!!
Ellie & Oszkar 10/10 service today!!
7 April 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Jenna,
Thanks for the lovely review and fantastic support for Ellie & Oszkar.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was patient informative
James was patient informative, kind and generous with his time. Took time to help me understand. He was professional in his approach. He did not rush me. He was mindful of my age and physical condition. HE WAS BRILLIANT
4 April 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Maryann,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was able to talk hind leg off a…
I was able to talk hind leg off a donkey 🫏 the lovely Juliette was able to sort out the issue very quickly and efficiently would recommend going to store to sort out issues with Vodafone
4 April 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Jason,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service! Juliette was professional, speedy and friendly. The whole team were lovely. Thank you everyone for your help and great service
2 April 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Mark,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Juliette.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely girl ellie
I visited Bognor today and spoke with Ellie who was ever so helpful with all my queries! I will definitely be returning to upgrade my phone with her. Thanks Ellie
20 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Megan,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Juliette was very help and informative…
Juliette was very help and informative in my enquiries. Everyone there was very friendly! Highly recommend
27 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bognor
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bognor
Hey Kim
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone Bognor Regis
We had a lot of questions which we wanted asking,
the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer and support straight away.
18 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Nicola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience from Ellie in bognor…
Amazing experience from Ellie in bognor store. And all the staff 😁
18 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Keeley,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ellie made the experice good she was…
Ellie made the experice good she was amazing also had help from James and Brad walked out once again one very happy customer and grandaugher
18 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hi Nichola ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ellie —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Juliette was very helpful and…
Juliette was very helpful and understand
14 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Shirley,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Juliette.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mobile shopping
The service from Juliette and Brad was amazing. Couldn't been more helpful
12 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Ellie and Brad were extremely helpful
Ellie and Brad were extremely helpful. Ellie was great for someone new, very nice to customers!
9 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Brad was amazing today and helped with…
Brad was amazing today and helped with all our needs will definitely be back to see him again
8 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Cayce,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
James was amazing
James was amazing, a real credit to vodafone. Sorted me all out with a new phone etc. Incredibly helpful and friendly. Thank you
8 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Anita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent professional and helpful…
Excellent professional and helpful service from James in Bognor Store.
7 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Dave,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Welcoming and friendly staff that knew…
Welcoming and friendly staff that knew their business a big thank you too Ellie Brad and James.
A star service would recommend the Bogner branch.
7 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Natasha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James at Bognor Regis store was very…
James at Bognor Regis store was very helpful. He answered my queries plus told me about a discount that's available.
7 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Anne,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad and Ellie was absolutely amazing
Brad and Ellie was absolutely amazing. They sorted out my phone so happy with the service.
6 March 2026
Unprompted review
Reply from Vodafone UK - Bognor
Hey Charmaine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.