Vodafone UK - Bognor Reviews 

136
•
TrustScore 5 out of 5

4.9

41 London Road, PO21 1PQ BOGNOR REGIS, GB

•

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Rated 5 out of 5 stars

Bognor store Mick & Juliette were both amazing, and extremely helpful. They were both a pleasure to deal with. Helped me out with my questions/ queries. Would highly recommend these two repre... See more

Company replied

Rated 5 out of 5 stars

Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... See more

Company replied

Rated 5 out of 5 stars

James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more

Company replied

Rated 4 out of 5 stars

We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more

Company replied


Company details


Contact info

  • 41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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4.9

All reviews

(136)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Juliette was lovely and went over and…

Juliette was lovely and went over and above and two more cusykmers are going to come to Vodafone when tbekr contracts are up to see her again! Oszkar was hellful as well!

30 April 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Yvonne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The experience is awalys great.

The experience is awalys great, friendly and helpful staff.
Very happy with the service and information and explained very well.
Juliette was very helpful and friendly with explaining everything to me.
Very happy with everything.

18 April 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Kevin,

Thanks for the lovely review and fantastic support for Juliette.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Ellie and Oscar

Excellent service from Ellie and Oscar

Very happy

18 April 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Dave,

Thanks for the lovely review and fantastic support for Ellie and Oscar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ellie & Oszkar 10/10 service today!!

Ellie & Oszkar 10/10 service today!!

7 April 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Jenna,

Thanks for the lovely review and fantastic support for Ellie & Oszkar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was patient informative

James was patient informative, kind and generous with his time. Took time to help me understand. He was professional in his approach. He did not rush me. He was mindful of my age and physical condition. HE WAS BRILLIANT

4 April 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Maryann,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was able to talk hind leg off a…

I was able to talk hind leg off a donkey 🫏 the lovely Juliette was able to sort out the issue very quickly and efficiently would recommend going to store to sort out issues with Vodafone

4 April 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Jason,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Juliette was professional, speedy and friendly. The whole team were lovely. Thank you everyone for your help and great service

2 April 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Mark,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Juliette.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely girl ellie

I visited Bognor today and spoke with Ellie who was ever so helpful with all my queries! I will definitely be returning to upgrade my phone with her. Thanks Ellie

20 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Megan,
 
Thanks for the lovely review and fantastic support for Ellie.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Juliette was very help and informative…

Juliette was very help and informative in my enquiries. Everyone there was very friendly! Highly recommend

27 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was wonderful

James was wonderful - pay him more!!

21 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, great service

20 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Kim
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Vodafone Bognor Regis

We had a lot of questions which we wanted asking,
the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer and support straight away.

18 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience from Ellie in bognor…

Amazing experience from Ellie in bognor store. And all the staff 😁

18 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Keeley,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ellie made the experice good she was…

Ellie made the experice good she was amazing also had help from James and Brad walked out once again one very happy customer and grandaugher

18 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Nichola ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ellie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Juliette was very helpful and…

Juliette was very helpful and understand

14 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Shirley,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Juliette.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mobile shopping

The service from Juliette and Brad was amazing. Couldn't been more helpful

12 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ellie and Brad were extremely helpful

Ellie and Brad were extremely helpful. Ellie was great for someone new, very nice to customers!

9 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad was amazing today and helped with…

Brad was amazing today and helped with all our needs will definitely be back to see him again

8 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Cayce,

Thanks for the lovely review and fantastic support for Brad.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was amazing

James was amazing, a real credit to vodafone. Sorted me all out with a new phone etc. Incredibly helpful and friendly. Thank you

8 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Anita,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent professional and helpful…

Excellent professional and helpful service from James in Bognor Store.

7 March 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Dave,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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