Vodafone UK - Edinburgh Gyle Reviews 

445
TrustScore 5 out of 5

5.0

Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB


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Rated 5 out of 5 stars

Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... See more

Company replied

Rated 5 out of 5 stars

Marc was great in helping me sort out my internet and find a better deal for my SIM, every step was clearly communicated and he was happy for a chat. Very friendly guy who treated his other staff with... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... See more

Company replied

Rated 5 out of 5 stars

Marc was absolutely amazing. Such a great character. Really listened to what I was looking for and successfully managed to get a new phone. Really likeable approachable guy. Vodafone are lucky to hav... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Edinburgh Gyle

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

445 reviews

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5.0

All reviews

(445)

40,694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Skye at edinburgh gyle

Skye at edinburgh gyle. First rate helpful very happy with sky

12 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Considered and completed actions has…

Considered and completed actions has provided to my satisfaction the services asked of George at the Edinburgh Gyle store

11 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Robert,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marc was very helpful and nice

Marc was very helpful and nice, he was very caring with the other custumers as well. He gave me the best offer, explained everything with details.

9 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marc at Gyle

Spoke to marc, got me a good deal for my phone and a great price for my trade in on old phone.very pleased.

10 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed help with answer machine settings

Went in for some advice about my wife’s iphone. George attended to us very kindly and considerately, he was very knowledgeable and quickly went to the problem. He definitely has a good future in this area of work.

9 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Edward,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I decided to change my mobile service…

I decided to change my mobile service provider to Vodafone as they offered a great deal that suited my requirements and budget. Marc clearly explained my options and was both helpful and professional in setting up my contract. I have Vodafone broadband which delivers exactly what it says on the tin and I am impressed. Hence the switch to Vodafone mobile seemed obvious.

9 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Colin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service.Went into the store with a couple of…

Went into the store with a couple of issues with my handset. George took time and sorted out the issues and gave me a few tips and advice. Looked at my plan and and gave me a an improved offer of contract.

8 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Mr. Panther,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service.

I was assisted by George, who was very knowledgeable and helpful.

8 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Stuart

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marc was good.

6 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Denise,

Thanks for the lovely review and fantastic support for Marc.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Calum was incredibly helpful with my…

Calum was incredibly helpful with my broadband upgrade

6 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Jane,

Thanks for the lovely review and fantastic support for Calum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Italian Marc

Marc was helpful, efficient, polite and had patience with a SLIGHTLY older customer. Thank you. 😊

5 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Suzanne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley was very helpful with my…

Hayley was very helpful with my problem and sorted it quickly with a good explanation and helped me through the process

4 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey there,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient and effective

Efficient and effective

4 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Malcolm,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast efficient service from Marc

Fast efficient service from Marc, everything completed in minutes

3 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hannah was very friendly

Hannah was very friendly, super helpful

3 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tracy @ Gyle helped me pay off my…

Tracy @ Gyle helped me pay off my device and sort out my account, very helpful

3 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience came in and was served…

Great experience came in and was served by Marc

3 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marc


Very professional and friendly! Easy 5 star

3 April 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley was very under standing and…

Hayley was very under standing and helpful when I visited shop on Saturday

28 March 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Elaine,

Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George and Vodafone

George obviously knew his product and policies for Vodafone extremely well. The shop was busy and he was able to multitask and support his staff as well as dealing with us. He was very helpful, kind and respectful.

31 March 2026
Unprompted review
Vodafone UK - Edinburgh Gyle logo

Reply from Vodafone UK - Edinburgh Gyle

Hey Ruth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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