Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... See more
Company replied
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... See more
Company replied
Marc was great in helping me sort out my internet and find a better deal for my SIM, every step was clearly communicated and he was happy for a chat. Very friendly guy who treated his other staff with... See more
Company replied
I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... See more
Company replied
Marc was absolutely amazing. Such a great character. Really listened to what I was looking for and successfully managed to get a new phone. Really likeable approachable guy. Vodafone are lucky to hav... See more
Company replied
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Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
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Skye at edinburgh gyle. First rate helpful very happy with sky

Reply from Vodafone UK - Edinburgh Gyle
Considered and completed actions has provided to my satisfaction the services asked of George at the Edinburgh Gyle store

Reply from Vodafone UK - Edinburgh Gyle
Marc was very helpful and nice, he was very caring with the other custumers as well. He gave me the best offer, explained everything with details.

Reply from Vodafone UK - Edinburgh Gyle
Spoke to marc, got me a good deal for my phone and a great price for my trade in on old phone.very pleased.

Reply from Vodafone UK - Edinburgh Gyle
Went in for some advice about my wife’s iphone. George attended to us very kindly and considerately, he was very knowledgeable and quickly went to the problem. He definitely has a good future in this area of work.

Reply from Vodafone UK - Edinburgh Gyle
I decided to change my mobile service provider to Vodafone as they offered a great deal that suited my requirements and budget. Marc clearly explained my options and was both helpful and professional in setting up my contract. I have Vodafone broadband which delivers exactly what it says on the tin and I am impressed. Hence the switch to Vodafone mobile seemed obvious.

Reply from Vodafone UK - Edinburgh Gyle
Went into the store with a couple of issues with my handset. George took time and sorted out the issues and gave me a few tips and advice. Looked at my plan and and gave me a an improved offer of contract.

Reply from Vodafone UK - Edinburgh Gyle
I was assisted by George, who was very knowledgeable and helpful.

Reply from Vodafone UK - Edinburgh Gyle
Calum was incredibly helpful with my broadband upgrade

Reply from Vodafone UK - Edinburgh Gyle
Marc was helpful, efficient, polite and had patience with a SLIGHTLY older customer. Thank you. 😊

Reply from Vodafone UK - Edinburgh Gyle
Hayley was very helpful with my problem and sorted it quickly with a good explanation and helped me through the process

Reply from Vodafone UK - Edinburgh Gyle

Reply from Vodafone UK - Edinburgh Gyle
Fast efficient service from Marc, everything completed in minutes

Reply from Vodafone UK - Edinburgh Gyle

Reply from Vodafone UK - Edinburgh Gyle
Tracy @ Gyle helped me pay off my device and sort out my account, very helpful

Reply from Vodafone UK - Edinburgh Gyle
Great experience came in and was served by Marc

Reply from Vodafone UK - Edinburgh Gyle

Reply from Vodafone UK - Edinburgh Gyle
Hayley was very under standing and helpful when I visited shop on Saturday

Reply from Vodafone UK - Edinburgh Gyle
George obviously knew his product and policies for Vodafone extremely well. The shop was busy and he was able to multitask and support his staff as well as dealing with us. He was very helpful, kind and respectful.

Reply from Vodafone UK - Edinburgh Gyle
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